Ako sa zbierajú recenzie na Feefo?

V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.

Kto môže zanechať recenziu na Feefo?

Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.

Ako overujeme recenzie?

Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.

Ako sa vysporiadať s falošnými recenziami?

Spoločnosť Feefo zabraňuje ľuďom zanechávať falošné recenzie, pretože k poskytovaniu spätnej väzby pozývame len overených kupujúcich.

Recenzie na The Works

http://www.theworks.co.uk

DOBRÉ

Inspiring and empowering customers to read, learn, create and play

Služby,

3.2

547

105

448

1,273

hodnotenia za posledný rok

Zobrazujú sa všetky recenzie v počte 269,282

Dôveryhodný zákazník

Overená spoločnosťou Feefo

11 months ago

books.

I love this shop books are cheaper the 3 for £7.50 a bargain as if you go to a book shop they are full price. Friendly staff in the shop as well an added bonus. It could do with being bigger as there...

Prečítať viac

Sandra MacDonald

Overená spoločnosťou Feefo

11 months ago

Čo povedal/-a Sandra MacDonald o spoločnosti The Works:

ART BOX

Excellent service. Delighted with the goods and the prices. Thank you.

Dôveryhodný zákazník

Overená spoločnosťou Feefo

11 months ago

Not good delivery experience

The delivery has been delayed by your internal problems and the use of Evri has not been successful as they don't even knock the door or ever look for the doorbell. They just put the parcel in my...

Prečítať viac

Donna Smith

The Works

11 months ago

Good afternoon, Thank you for your feedback. I'm very sorry to hear that there was an issue with your delivery. We are working closely with our couriers to improve the service and appreciate all feedback to help us to look into this further. This will be passed to them to investigate. Our records show that the Evri photograph shows the parcel been delivered and handed over on the 19th of August. As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide. Your feedback will be extremely helpful in this respect. Kind regards The Works.

J. Dodd

Overená spoločnosťou Feefo

Wigan

11 months ago

Čo povedal/-a J. Dodd o spoločnosti The Works:

Good value for money

Good value for money. Quality goods.

Amanda Millington

Overená spoločnosťou Feefo

Warrington

11 months ago

Čo povedal/-a Amanda Millington o spoločnosti The Works:

Quick and easy to receive your orders

Dôveryhodný zákazník

Overená spoločnosťou Feefo

11 months ago

Quick response to telling me item was out of stock

David Thomas

Overená spoločnosťou Feefo

Caerphilly

11 months ago

Čo povedal/-a David Thomas o spoločnosti The Works:

I recommend JD Kirk Inspector Logan series.

Excellent service Books I ordered were a very reasonable price, delivered by Evri within stated timescale.

Dôveryhodný zákazník

Overená spoločnosťou Feefo

11 months ago

Never again

My parcel was not dispatched 7 days after ordering so I asked them to cancel it. They did cancel it to be fair but had made no previous assurances that it would be dispatched imminently and no...

Prečítať viac

Donna Smith

The Works

11 months ago

Good afternoon, Thank you for your feedback. I'm very sorry to hear that you had to cancel your order. We can confirm that due to our warehouse move, we currently have unexpected delays with the orders being despatched. Our records show a customer service adviser has been in touch and has issued a refund. As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide. Your feedback will be extremely helpful in this respect. Kind regards The Works.

Dôveryhodný zákazník

Overená spoločnosťou Feefo

11 months ago

Good choice

Easy to order and quick delivery. Good choice of books and craft essentials.

Dôveryhodný zákazník

Overená spoločnosťou Feefo

11 months ago

Quick easy reasonable priced

Nedostali ste pozvánku zanechať recenziu?

Prečo veriť recenziám Feefo?

Zistite viac o spoločnosti Feefo