Ako sa zbierajú recenzie na Feefo?

V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.

Kto môže zanechať recenziu na Feefo?

Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.

Ako overujeme recenzie?

Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.

Ako sa vysporiadať s falošnými recenziami?

Spoločnosť Feefo zabraňuje ľuďom zanechávať falošné recenzie, pretože k poskytovaniu spätnej väzby pozývame len overených kupujúcich.

The Works Recenzie | Recenzie zákazníckeho servisu na {{merchantUrl}} | Feefo

Zobrazujú sa všetky recenzie v počte 269,282

Dôveryhodný zákazník

Overená spoločnosťou Feefo

11 months ago

On line orders

The items I bought on line 3 were subsequently withdrawn, and the remaining one took an agent to be delivered to the store.

Dôveryhodný zákazník

Overená spoločnosťou Feefo

11 months ago

Never again

I won't be shopping online ever again. I wasn't made aware before purchasing that they were going through a location change which brought a lot of understandable chaos. However what was not ok, was...

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Donna Smith

The Works

11 months ago

Good afternoon, Thank you for your feedback. I'm very sorry to hear that your order was delayed . Our records show a customer service adviser emailed you on the 13th of September and advised: Thank you for your email. We can confirm your parcel is out for delivery today. Please find below your parcels tracking number: H006JA0039565770 You can track your parcel below at: https://www.evri.com/track-a-parcel. If you have any damaged items or missing items from your order please email customer service or call 0121 313 6050. As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide. Your feedback will be extremely helpful in this respect. Kind regards, The Works.

Keith Frodin

Overená spoločnosťou Feefo

GBR

11 months ago

Čo povedal/-a Keith Frodin o spoločnosti The Works:

Poor

Goods ordered in August and still not received. Contacted twice and still nothing.

Donna Smith

The Works

11 months ago

Good afternoon, Thank you for your feedback. I am sorry to hear that you have not received your order. We can confirm that due to our warehouse move, we currently have unexpected delays with the orders being despatched. This is advised on our website. Unfortunately we are unable to give a guaranteed day that your order will be despatched. If you would like us to, we can cancel the order and issue a refund, or we can wait a few more days for the order to be delivered. As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide. Your feedback will be extremely helpful in this respect. Kind regards, The Works.

Dôveryhodný zákazník

Overená spoločnosťou Feefo

11 months ago

Don’t bother

I wish I hadn’t bothered making an online order and won’t make that mistake again. No notification that there were warehouse issues causing delays until weeks later, by which time I’d already...

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Donna Smith

The Works

11 months ago

Good afternoon, Thank you for your feedback. I'm very sorry to hear that your order was delayed. We can confirm that due to our warehouse move, we currently have unexpected delays with the orders being despatched. This is advised on our website. We can confirm that a refund has been issued for the missing items from your order. As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide. Your feedback will be extremely helpful in this respect. Kind regards, The Works.

Jacqueline Smith

Overená spoločnosťou Feefo

KINGSBRIDGE

11 months ago

Čo povedal/-a Jacqueline Smith o spoločnosti The Works:

Books

Very good price. Delivery good

Tom King

Overená spoločnosťou Feefo

11 months ago

Dôveryhodný zákazník

Overená spoločnosťou Feefo

11 months ago

Great service

Efficient would definitely use again

Dôveryhodný zákazník

Overená spoločnosťou Feefo

11 months ago

Huge Variety Toys, books and stationary

Excellent value toys and books Huge selection to choose from Prompt delivery packed well Age related prompt before purchase

Julie Dudley

Overená spoločnosťou Feefo

11 months ago

Čo povedal/-a Julie Dudley o spoločnosti The Works:

Great deals

I always get great deals on the works website, both for my crafting hobbies and for gifts. Delivery is always in great time, and I have never had any issues whatsoever.

Patricia Walsh

Overená spoločnosťou Feefo

Chesterfield

11 months ago

Čo povedal/-a Patricia Walsh o spoločnosti The Works:

Christmas Baubels

Easy ordering, competitive pricing, good. delivery time.

Nedostali ste pozvánku zanechať recenziu?

Prečo veriť recenziám Feefo?

Zistite viac o spoločnosti Feefo

Recenzie na The Works

Ako sa zbierajú recenzie na Feefo?

Kto môže zanechať recenziu na Feefo?

Ako overujeme recenzie?

Ako sa vysporiadať s falošnými recenziami?