Inspiring and empowering customers to read, learn, create and play
Služby,
3.2
/5
5
4
3
2
1
548
99
75
105
448
1,275
hodnotenia za posledný rok
Zobrazujú sa všetky recenzie v počte 269,282
BA
Bev Alaimo
Overená spoločnosťou Feefo
GBR
10 months ago
Čo povedal/-a Bev Alaimo o spoločnosti The Works:
No fuss ordering
Ordered an academic diary with no fuss. Told then to collect… sorted!
0
Sprístupniť
CA
Carol
Overená spoločnosťou Feefo
GBR
10 months ago
Čo povedal/-a Carol o spoločnosti The Works:
Good experience.
0
Sprístupniť
Dôveryhodný zákazník
Overená spoločnosťou Feefo
10 months ago
Love the work's for craft supplies
I use the work's for of craft items. My last order was for Christmas decorations and cards. I order on line for all my days I not able to get around very well and have difficulty getting to my...
Prečítať viac
0
Sprístupniť
Dôveryhodný zákazník
Overená spoločnosťou Feefo
10 months ago
Brilliant
They are helpful, polite, patient, nothing is too much trouble they will give you your time
0
Sprístupniť
Dôveryhodný zákazník
Overená spoločnosťou Feefo
10 months ago
Parcel didn’t arrive
Terrible. My parcel didn’t arrive. I raised the issue and no support
Donna Smith
The Works
10 months ago
Good afternoon,
Thank you for your feedback.
I'm very sorry to hear that your order was lost in transit.
We are working closely with our couriers to improve the service and appreciate all feedback to help us to look into this further. This will be passed to them to investigate.
Our records show a customer service adviser has issued a refund.
As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide.
Your feedback will be extremely helpful in this respect.
Kind regards
The Works.
0
Sprístupniť
Dôveryhodný zákazník
Overená spoločnosťou Feefo
10 months ago
Good customer service
Very good service, the shop assistant was very professional. I ordered 4 books but only 3 were available. The price of the 4th book was refunded due to this.
0
Sprístupniť
NA
Natalie Allen
Overená spoločnosťou Feefo
GBR
10 months ago
Čo povedal/-a Natalie Allen o spoločnosti The Works:
Stocking fillers
Great service, a wide variety to choose from, weather it be for the kids or us adults and great little gifts for any occasion, and even better that it's good value for price
0
Sprístupniť
TD
Tracey Davies
Overená spoločnosťou Feefo
10 months ago
Čo povedal/-a Tracey Davies o spoločnosti The Works:
Bad customer service
Waited 3 weeks for an order which was for a birthday present but it never arrived on time disappointed
Donna Smith
The Works
10 months ago
Good afternoon,
Thank you for your feedback.
I'm very sorry to hear that your order arrived later than expected.
Our records show that this order was delivered on the 6th of October, Evri tracking, H006JA0040008824.
As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide.
Your feedback will be extremely helpful in this respect.
Kind regards
The Works.
0
Sprístupniť
Dôveryhodný zákazník
Overená spoločnosťou Feefo
10 months ago
Good service
Click and collect order ready in less than 24 hours. Staff at collection point very polite.
0
Sprístupniť
KW
Kelly Wainwright
Overená spoločnosťou Feefo
GBR
10 months ago
Čo povedal/-a Kelly Wainwright o spoločnosti The Works:
Online order on 18th Sept (4 weeks ago) with 9 items ordered. 3 subsequently went out of stock.
One item has arrived, the other items are yet to arrive. Only after chasing the Works have said it’s on...
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Donna Smith
The Works
10 months ago
Good afternoon,
Thank you for your feedback.
We are extremely sorry that your order has arrived with items missing.
Please contact a customer service adviser to let them know what items were missing from your order, please call 0121 313 6050.
As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide.
Your feedback will be extremely helpful in this respect.
Kind regards,
The Works.
The Works is one of the UK’s leading multi-channel specialist retailers of value gifts, arts, crafts, toys, books and stationery, with over 530 stores.
V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.
Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
The Works is one of the UK’s leading multi-channel specialist retailers of value gifts, arts, crafts, toys, books and stationery, with over 530 stores.