Ako sa zbierajú recenzie na Feefo?

V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.

Kto môže zanechať recenziu na Feefo?

Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.

Ako overujeme recenzie?

Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.

Ako sa vysporiadať s falošnými recenziami?

Spoločnosť Feefo zabraňuje ľuďom zanechávať falošné recenzie, pretože k poskytovaniu spätnej väzby pozývame len overených kupujúcich.

The Works Recenzie | Recenzie zákazníckeho servisu na {{merchantUrl}} | Feefo

Zobrazujú sa všetky recenzie v počte 269,282

Alan cranwell

Overená spoločnosťou Feefo

10 months ago

Čo povedal/-a Alan cranwell o spoločnosti The Works:

Disappointed

Rubbish I haven't received my order.

Donna Smith

The Works

10 months ago

Good afternoon, Thank you for your feedback. I'm very sorry to hear that your order was lost in transit. We are working closely with our couriers to improve the service and appreciate all feedback to help us to look into this further. This will be passed to them to investigate. Our records show a refund has been issued. As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide. Your feedback will be extremely helpful in this respect. Kind regards The Works.

Dôveryhodný zákazník

Overená spoločnosťou Feefo

10 months ago

Never again

I have ordered twice from the works, the first time I was missing one of my items, second time I received completely the wrong order. Delivery takes far too long, Will never be ordering again.

Donna Smith

The Works

10 months ago

Good afternoon, Thank you for your feedback. I'm very sorry to hear that about the issues that arose with your orders. We are working closely with our warehouse team to improve the service and appreciate all feedback to help us to look into this further. This will be passed to them to investigate. Our records show a customer service adviser has been in touch and has issued a refund. As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide. Your feedback will be extremely helpful in this respect. Kind regards, The Works.

Elizabeth Campbell

Overená spoločnosťou Feefo

GBR

10 months ago

Čo povedal/-a Elizabeth Campbell o spoločnosti The Works:

The service, from ordering to receiving my order, was first class. Would recommend The Works to anyone looking for good value and good products

Christine Cowley

Overená spoločnosťou Feefo

GBR

10 months ago

Čo povedal/-a Christine Cowley o spoločnosti The Works:

Would buy again

Lovely trainers and quick delivery

Dôveryhodný zákazník

Overená spoločnosťou Feefo

10 months ago

One for all

Prompt service always quality products I always find my craft supplies books and gifts at the works

Dôveryhodný zákazník

Overená spoločnosťou Feefo

10 months ago

Would use their online service again

Absolutely fine, was kept informed of when to expect deliver, had no problem ordering online

Dôveryhodný zákazník

Overená spoločnosťou Feefo

10 months ago

Easy to use.

Website is really easy to use. You could argue that because you are using click and collect ,why not just go into the shop? I prefer the ease that it takes just to order online, and then just collect...

Prečítať viac

Dôveryhodný zákazník

Overená spoločnosťou Feefo

10 months ago

Puzzle time

Always get good service from them and quick delivery. Very good product with a wide choice of subjects

Sue Jones

Overená spoločnosťou Feefo

GBR

10 months ago

Čo povedal/-a Sue Jones o spoločnosti The Works:

Disappointed this time

I've always been very happy with the service from the Works but was disappointed with my last order. It was not well packed and there were items missing. Customer Services did respond to my email and...

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Dôveryhodný zákazník

Overená spoločnosťou Feefo

10 months ago

Quick easy order and delivery

Nedostali ste pozvánku zanechať recenziu?

Prečo veriť recenziám Feefo?

Zistite viac o spoločnosti Feefo

Recenzie na The Works

Ako sa zbierajú recenzie na Feefo?

Kto môže zanechať recenziu na Feefo?

Ako overujeme recenzie?

Ako sa vysporiadať s falošnými recenziami?