Ako sa zbierajú recenzie na Feefo?

V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.

Kto môže zanechať recenziu na Feefo?

Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.

Ako overujeme recenzie?

Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.

Ako sa vysporiadať s falošnými recenziami?

Spoločnosť Feefo zabraňuje ľuďom zanechávať falošné recenzie, pretože k poskytovaniu spätnej väzby pozývame len overených kupujúcich.

The Insurance Emporium Recenzie | Recenzie zákazníckeho servisu na {{merchantUrl}} | Feefo

Zobrazujú sa všetky recenzie v počte 6,784

Dôveryhodný zákazník

8 years ago

Not very happy

Trying to get through on phone to ask questions about pet insurance was very difficult, finished by taking out policy on line, I then find that because I have used a credit card to pay for the policy...

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Dôveryhodný zákazník

8 years ago

Would recommend

The customer service agent was very helpful, answering all my questions. Would recommend.

Trusted Customer

8 years ago

Čo povedal/-a Trusted Customer o spoločnosti The Insurance Emporium:

Very helpful

Website very clear. Even though could have bought pet insurance online, preferred to speak to someone. Customer service very helpful too. I found them through compare the market but chose to buy...

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Dôveryhodný zákazník

8 years ago

Pet Insurance

I tried for 2 days to get through on the telephone. I waited for over 20 minutes each time. Eventually I had a live chat with a very helpful lady who called me back. They really need to staff...

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Dôveryhodný zákazník

8 years ago

Good insurance

Good insurance plan and reasonable payments

Trusted Customer

8 years ago

Čo povedal/-a Trusted Customer o spoločnosti The Insurance Emporium:

Highly recommended

Easy to use website. All information was to hand. Excellent value for money

Trusted Customer

8 years ago

Čo povedal/-a Trusted Customer o spoločnosti The Insurance Emporium:

Insurance ordered.

Simple and effective. Insurance is a necessary evil in that you purchase it with the hope it is never called upon; to this end I can provide an input in the purchase only The only complaint I had...

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Trusted Customer

8 years ago

Čo povedal/-a Trusted Customer o spoločnosti The Insurance Emporium:

Great customer service

The service so far has been great, i have been online again to insure my other dog with Emporium. Thank you.

Trusted Customer

8 years ago

Čo povedal/-a Trusted Customer o spoločnosti The Insurance Emporium:

Clunky Start.

Dear Sirs, It's was pretty bad. I tried for 4 days to get hold of you to take a new policy. Issues with website, chat service and on several occasions I held on the phone for 20+ minutes. Finally...

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Becki

The Insurance Emporium

8 years ago

Thank you for your feedback and sorry for the below standard level of service received to date. This is not indicative of our usual levels of service and have implemented measures to make sure that this is improved.

Kind regards

Daniel Noble

Customer Contact Team Leader

Dôveryhodný zákazník

8 years ago

Good service, right product

Agent handled call well and was thorough

Nedostali ste pozvánku zanechať recenziu?

Feefo Trusted Service Awards

Naše nezávislé ocenenia oceňujú najlepšie značky v oblasti služieb zákazníkom. O víťazoch sa rozhoduje na základe hodnotení, ktoré dostávajú od svojich zákazníkov.

Čo sú to ocenenia Trusted Service Awards

Prečo veriť recenziám Feefo?

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Recenzie na The Insurance Emporium

Ako sa zbierajú recenzie na Feefo?

Kto môže zanechať recenziu na Feefo?

Ako overujeme recenzie?

Ako sa vysporiadať s falošnými recenziami?