Ako sa zbierajú recenzie na Feefo?

V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.

Kto môže zanechať recenziu na Feefo?

Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.

Ako overujeme recenzie?

Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.

Ako sa vysporiadať s falošnými recenziami?

Spoločnosť Feefo zabraňuje ľuďom zanechávať falošné recenzie, pretože k poskytovaniu spätnej väzby pozývame len overených kupujúcich.

The Insurance Emporium Recenzie | Recenzie zákazníckeho servisu na {{merchantUrl}} | Feefo

Zobrazujú sa všetky recenzie v počte 6,783

Dôveryhodný zákazník

8 years ago

Plain English and comprehensive cover

Trusted Customer

8 years ago

Čo povedal/-a Trusted Customer o spoločnosti The Insurance Emporium:

Multi-animal discounts need to be clearer

Cheaper than a lot of insurance companies, but website not clear on more than one animal discounts. I ended up paying more than i should have for my first pet's insurance as the instructions on the...

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Trusted Customer

8 years ago

Čo povedal/-a Trusted Customer o spoločnosti The Insurance Emporium:

I bought four dog insurances and have only received details for one. Now I am going to have to pay or an expensive phone call to sort it out

Becki

The Insurance Emporium

8 years ago

Thank you for your email and sorry for the delay in receiving your documents.

I am glad that you have received your documentation now.

Sorry for any inconvenience caused.

Kind regards

Daniel Noble

Customer Contact Team Leader

Dôveryhodný zákazník

8 years ago

Fast, clear and efficient.

Fast, clear, efficient person on the other end of the phone - wonderful after suffering for ages with overseas call centres with other pet insurance companies - and good value.

Trusted Customer

Aylesbury

8 years ago

Čo povedal/-a Trusted Customer o spoločnosti The Insurance Emporium:

Quick set up and competitive price

Quick and easy to set up. The documents took a few days to arrive but everything is in order.

Trusted Customer

8 years ago

Čo povedal/-a Trusted Customer o spoločnosti The Insurance Emporium:

advised well and searched various options well done

Trusted Customer

8 years ago

Čo povedal/-a Trusted Customer o spoločnosti The Insurance Emporium:

Excellent, competitive prompt quotes

Trusted Customer

8 years ago

Čo povedal/-a Trusted Customer o spoločnosti The Insurance Emporium:

Great friendly service over the phone and great value cover.

I took out cover over the phone. They were very friendly and efficient. The cover seems great for the price as quoted 3 times the amount elsewhere for practically the same cover. I hope this level of...

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Dôveryhodný zákazník

8 years ago

Not good, you have still not replied to my email

Becki

The Insurance Emporium

8 years ago

Thank you for your feedback and I am sorry for the delay that you had in receiving a response to your email.

I am glad to we managed to resolve your issue.

Kind regards

Daniel Noble

Customer Contact Team Leader

Trusted Customer

8 years ago

Čo povedal/-a Trusted Customer o spoločnosti The Insurance Emporium:

Easy and efficient

Easy and efficient.

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Feefo Trusted Service Awards

Naše nezávislé ocenenia oceňujú najlepšie značky v oblasti služieb zákazníkom. O víťazoch sa rozhoduje na základe hodnotení, ktoré dostávajú od svojich zákazníkov.

Čo sú to ocenenia Trusted Service Awards

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Recenzie na The Insurance Emporium

Ako sa zbierajú recenzie na Feefo?

Kto môže zanechať recenziu na Feefo?

Ako overujeme recenzie?

Ako sa vysporiadať s falošnými recenziami?