Ako sa zbierajú recenzie na Feefo?

V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.

Kto môže zanechať recenziu na Feefo?

Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.

Ako overujeme recenzie?

Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.

Ako sa vysporiadať s falošnými recenziami?

Spoločnosť Feefo zabraňuje ľuďom zanechávať falošné recenzie, pretože k poskytovaniu spätnej väzby pozývame len overených kupujúcich.

The Insurance Emporium Recenzie | Recenzie zákazníckeho servisu na {{merchantUrl}} | Feefo

Zobrazujú sa všetky recenzie v počte 6,784

Trusted Customer

Hampton, Middlesex

8 years ago

Čo povedal/-a Trusted Customer o spoločnosti The Insurance Emporium:

Very good, easy to follow instructions and good value.

Dôveryhodný zákazník

8 years ago

Easy and straight forward

It was easy and it covered what I needed

Trusted Customer

8 years ago

Čo povedal/-a Trusted Customer o spoločnosti The Insurance Emporium:

Delighted with my new policy

The person I spoke to went very clearly and precisely through everything and was both friendly and professional

Trusted Customer

8 years ago

Čo povedal/-a Trusted Customer o spoločnosti The Insurance Emporium:

Wrong name

I sent you an e-mail on 9th June saying that the wrong name was on the policy. You have Mrs M Rylance, it should read Mrs A Rylance. I have not had a reply yet.

Trusted Customer

8 years ago

Čo povedal/-a Trusted Customer o spoločnosti The Insurance Emporium:

Service as it should be!

Excellent service on the phone, great advice & good product

Dôveryhodný zákazník

8 years ago

If you're with Petplan you should get a quote from The Insurance Emporium

Thorough but quick help and guidance over the phone when buying the new pet insurance cover. Plus the premiums are 10% of what I was being charged by Petplan. Would recommend everyone gives The...

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Trusted Customer

8 years ago

Čo povedal/-a Trusted Customer o spoločnosti The Insurance Emporium:

Excellent Value

Very helpful. Very good value in comparison to other pet insurances!

Dôveryhodný zákazník

8 years ago

would have nothing to complain about if document had arrived promptly

Insurance requested the 3rd June with policy to be effective from 11th June but when I returned on the 16th June I had still not received any policy documentation and was worried that Molly was not...

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Trusted Customer

8 years ago

Čo povedal/-a Trusted Customer o spoločnosti The Insurance Emporium:

No response to emails! Trying to cancel policy online application unclear

Filled out all fields to set up policy online and after entering bank details there was no response from website. Assumed policy hadn't set up as there was an error message. Emailed but no response....

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Becki

The Insurance Emporium

8 years ago

Thank you for your feedback and I am sorry that you were not satisfied with the level of service that you received, this is certainly not indicative of our usual levels of service.

I can confirm that this policy is cancelled and that no payments have been collected.

Kind regards

Daniel Noble

Customer Contact Team Leader

Trusted Customer

8 years ago

Čo povedal/-a Trusted Customer o spoločnosti The Insurance Emporium:

Excellent service

Excellent quick and simple to insure the three dogs no fuss

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Feefo Trusted Service Awards

Naše nezávislé ocenenia oceňujú najlepšie značky v oblasti služieb zákazníkom. O víťazoch sa rozhoduje na základe hodnotení, ktoré dostávajú od svojich zákazníkov.

Čo sú to ocenenia Trusted Service Awards

Prečo veriť recenziám Feefo?

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Recenzie na The Insurance Emporium

Ako sa zbierajú recenzie na Feefo?

Kto môže zanechať recenziu na Feefo?

Ako overujeme recenzie?

Ako sa vysporiadať s falošnými recenziami?