Ako sa zbierajú recenzie na Feefo?

V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.

Kto môže zanechať recenziu na Feefo?

Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.

Ako overujeme recenzie?

Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.

Ako sa vysporiadať s falošnými recenziami?

Spoločnosť Feefo zabraňuje ľuďom zanechávať falošné recenzie, pretože k poskytovaniu spätnej väzby pozývame len overených kupujúcich.

Recenzie The Insurance Emporium

Zobrazujú sa všetky recenzie v počte 6,922

Dôveryhodný zákazník

7 years ago

No reply when I phoned despite waiting a long time. No response to my email.

Tom

The Insurance Emporium

7 years ago

Thank you for your feedback.

We're sorry to hear about this; we have been very busy on the phones recently.

We've searched our archive emails and cant see an correspondence from you, however, if you have any queries, please forward them to hello@emporium.co.uk and a member of the team will get back to you.

Best wishes

Dôveryhodný zákazník

7 years ago

Helpful, friendly service. Clear information

Tom

The Insurance Emporium

7 years ago

Thank you for your feedback.

It's lovely to hear your appreciation.

Welcome to The Insurance Emporium!

Trusted Customer

7 years ago

Čo povedal/-a Trusted Customer o spoločnosti The Insurance Emporium:

Very easy & straight forward to deal with. Insured my mobile home in a matter of minutes

Tom

The Insurance Emporium

7 years ago

Thank you for your feedback.

It's fantastic to hear your thoughts.

Welcome to The Insurance Emporium!

Dôveryhodný zákazník

7 years ago

very easy to set up insurance policy for my new horse

Tom

The Insurance Emporium

7 years ago

Thank you for your feedback.

It's lovely to hear your appreciation.

Welcome to The Insurance Emporium!

Trusted Customer

7 years ago

Čo povedal/-a Trusted Customer o spoločnosti The Insurance Emporium:

Disappointing from an existing customer

As I was aware that your sister company, Pet Insurance, had changed the value of the policy excess on their pet insurance, I wanted to check if you had adopted the same procedure since I last...

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Tom

The Insurance Emporium

7 years ago

Thank you for your feedback.

We're sorry to hear of your disappointment; all our staff are competently trained and have the knowledge to assist with any cover level queries, however, nobody would be able to tell you what the policy rates would be in the future, until an annual review has been performed.

In any event, we're glad you got sorted with the cover you need.

Welcome to The Insurance Emporium!

Dôveryhodný zákazník

7 years ago

Good cleat information

Easy online service

Tom

The Insurance Emporium

7 years ago

Thank you for your feedback.

It's wonderful to hear your appreciation.

Welcome to The Insurance Emporium!

Dôveryhodný zákazník

7 years ago

N/A

Tom

The Insurance Emporium

7 years ago

Thank you for your feedback.

Welcome to The Insurance Emporium!

Dôveryhodný zákazník

7 years ago

Very helpful

I have three pets so individual needs to be met. The man I spoke to was very patient. Professional and friendly.

Tom

The Insurance Emporium

7 years ago

Thank you for your feedback.

It's lovely to hear your appreciation.

Welcome to The Insurance Emporium!

Trusted Customer

7 years ago

Čo povedal/-a Trusted Customer o spoločnosti The Insurance Emporium:

Not worth it

Pay out are very low, £43 for a £350 vet bill, they take so many admin fees to process your claim not including excess fees. Not worth paying for.

Tom

The Insurance Emporium

7 years ago

Thank you for your feedback.

We can assure you that we don't charge any admin fees for settling claims; there are certain limitations to cover however, these are not uncommon within the industry.

Best wishes

Trusted Customer

Exeter

7 years ago

Čo povedal/-a Trusted Customer o spoločnosti The Insurance Emporium:

Thoroughly recommend.

The website was easy to navigate and all the questions succinct. The extras available were really good and I have never been offered any of them before. The cover is excellent. I now have my pet...

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Tom

The Insurance Emporium

7 years ago

Thank you for your feedback.

It is fantastic to hear your thoughts.

Welcome to The Insurance Emporium!

Nedostali ste pozvánku zanechať recenziu?

Feefo Trusted Service Awards

Naše nezávislé ocenenia oceňujú najlepšie značky v oblasti služieb zákazníkom. O víťazoch sa rozhoduje na základe hodnotení, ktoré dostávajú od svojich zákazníkov.

Čo sú to ocenenia Trusted Service Awards

Prečo veriť recenziám Feefo?

Zistite viac o spoločnosti Feefo

Recenzie na The Insurance Emporium

Ako sa zbierajú recenzie na Feefo?

Kto môže zanechať recenziu na Feefo?

Ako overujeme recenzie?

Ako sa vysporiadať s falošnými recenziami?