Ako sa zbierajú recenzie na Feefo?

V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.

Kto môže zanechať recenziu na Feefo?

Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.

Ako overujeme recenzie?

Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.

Ako sa vysporiadať s falošnými recenziami?

Spoločnosť Feefo zabraňuje ľuďom zanechávať falošné recenzie, pretože k poskytovaniu spätnej väzby pozývame len overených kupujúcich.

Recenzie The Insurance Emporium

Zobrazujú sa všetky recenzie v počte 6,922

Trusted Customer

7 years ago

Čo povedal/-a Trusted Customer o spoločnosti The Insurance Emporium:

Very satisfied and reassured that our pets have the best options

Very efficient, informative, professional and great customer service

Tom

The Insurance Emporium

7 years ago

Thank you for your feedback.

It's wonderful to hear your thoughts.

Welcome to The Insurance Emporium!

Trusted Customer

7 years ago

Čo povedal/-a Trusted Customer o spoločnosti The Insurance Emporium:

no communication

Despite several emails and a wasted call I have still not got a reply to my wanted change to the policy I took out very disappointed with lack of communication if this is what it's like over a...

Prečítať viac

Tom

The Insurance Emporium

7 years ago

Thank you for your feedback.

We're sorry to hear about this; we've located two emails from you in the past week or so, they've been passed to our Customer Contact Department and you will receive a response today.

Apologies for the lack of response so far.

Best wishes

Dôveryhodný zákazník

7 years ago

customer service was ok but despite their marketing some points are not explained clearly in their horse insurance policy

Tom

The Insurance Emporium

7 years ago

Thank you for your feedback.

We're sorry to hear about this; we always make the cover level as transparent as possible. It's a shame to learn you've cancelled your policy, however, we understand if the policy doesn't suit your needs.

Best wishes

Dôveryhodný zákazník

7 years ago

It was quick and easy to do and everything was in plain english so u know exactly what u were getting. Also you could tweek other things to add..

Tom

The Insurance Emporium

7 years ago

Thank you for your feedback.

It's wonderful to hear your thoughts.

Welcome to The Insurance Emporium!

Dôveryhodný zákazník

7 years ago

dog insurance

Explained everything very clearly including cover, additional options available, different methods of payment and how cover differed

Tom

The Insurance Emporium

7 years ago

Thank you for your feedback.

It's lovely to hear your appreciation.

Welcome to The Insurance Emporium!

Trusted Customer

7 years ago

Čo povedal/-a Trusted Customer o spoločnosti The Insurance Emporium:

Broken link to see policy and after contacting CS no answer. Joke of a company

Tom

The Insurance Emporium

7 years ago

Thank you for your feedback.

We're sorry to hear about this; we've just sent you a registration email. If you follow the link you'll be able to see your documents in no time.

If you have any issues, please call our friendly Customer Contact Team on 03300 244 005.

Best wishes

Trusted Customer

7 years ago

I get wrong details error. Could you ask someone to respond to my email. I have provided all the details there.

Tom

The Insurance Emporium

7 years ago

Thank you for your response.

We've searched our inbox and we can't see any emails from you; can you please send your email to hello@emporium.co.uk.

Thank you

Dôveryhodný zákazník

7 years ago

I would recommend this company to others

Quick and efficient very good value for money easy payment plan my pet insurance paperwork was with me within 2days

Tom

The Insurance Emporium

7 years ago

Thank you for your feedback.

It's fantastic to hear your appreciation.

Welcome to The Insurance Emporium!

Dôveryhodný zákazník

7 years ago

Good customer service

Tom

The Insurance Emporium

7 years ago

Thank you for your feedback.

It's lovely to hear your appreciation.

Welcome to The Insurance Emporium!

Trusted Customer

7 years ago

Čo povedal/-a Trusted Customer o spoločnosti The Insurance Emporium:

Impressive customer service

I noticed my my pets date of birth was incorrect, not sure who’s fault it was . I phoned Emporium immediately, spoke to a very nice man . I answered some security questions, give the amended DOB was...

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Tom

The Insurance Emporium

7 years ago

Thank you for your feedback.

It's lovely to hear your appreciation towards our staff and the service afforded to you.

Welcome to The Insurance Emporium!

Trusted Customer

newcastle upon tyne

7 years ago

Čo povedal/-a Trusted Customer o spoločnosti The Insurance Emporium:

Straight forward. Answered our questions about policy and explained clearly.

Tom

The Insurance Emporium

7 years ago

Thank you for your feedback.

It's wonderful to hear your appreciation.

Welcome to The Insurance Emporium!

Nedostali ste pozvánku zanechať recenziu?

Feefo Trusted Service Awards

Naše nezávislé ocenenia oceňujú najlepšie značky v oblasti služieb zákazníkom. O víťazoch sa rozhoduje na základe hodnotení, ktoré dostávajú od svojich zákazníkov.

Čo sú to ocenenia Trusted Service Awards

Prečo veriť recenziám Feefo?

Zistite viac o spoločnosti Feefo

Recenzie na The Insurance Emporium

Ako sa zbierajú recenzie na Feefo?

Kto môže zanechať recenziu na Feefo?

Ako overujeme recenzie?

Ako sa vysporiadať s falošnými recenziami?