Ako sa zbierajú recenzie na Feefo?

V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.

Kto môže zanechať recenziu na Feefo?

Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.

Ako overujeme recenzie?

Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.

Ako sa vysporiadať s falošnými recenziami?

Spoločnosť Feefo zabraňuje ľuďom zanechávať falošné recenzie, pretože k poskytovaniu spätnej väzby pozývame len overených kupujúcich.

Recenzie The Insurance Emporium

Zobrazujú sa všetky recenzie v počte 6,922

Dôveryhodný zákazník

7 years ago

Quick, efficient, patient, friendly, knowledgeable.

Tom

The Insurance Emporium

7 years ago

Thank you for your feedback.

It's wonderful to hear your appreciation.

Welcome to The Insurance Emporium!

Dôveryhodný zákazník

7 years ago

Very polite and friendly and efficient service

Tom

The Insurance Emporium

7 years ago

Thank you for your feedback.

It's wonderful to hear your comments.

Welcome to The Insurance Emporium!

Trusted Customer

7 years ago

Čo povedal/-a Trusted Customer o spoločnosti The Insurance Emporium:

Excellent customer services

Excellent customer experience, easy to communicate with

Tom

The Insurance Emporium

7 years ago

Thank you for your feedback.

It's lovely to hear your appreciation.

Welcome to The Insurance Emporium!

Trusted Customer

7 years ago

Čo povedal/-a Trusted Customer o spoločnosti The Insurance Emporium:

Easy to set up and purchase policies, very good cover included in affordable price

Tom

The Insurance Emporium

7 years ago

Thank you for your feedback.

Welcome to The Insurance Emporium!

Trusted Customer

7 years ago

Čo povedal/-a Trusted Customer o spoločnosti The Insurance Emporium:

Easy to set up and purchase policies, very good cover included in affordable price

Tom

The Insurance Emporium

7 years ago

Thank you for your feedback.

It's lovely to hear your appreciation.

Welcome to The Insurance Emporium!

Trusted Customer

7 years ago

Čo povedal/-a Trusted Customer o spoločnosti The Insurance Emporium:

Poor communication

I bought on line and put the payment details in, then I had an email to say I had to ring to prove I was the account holder and that I wouldn't have cover until this was done. I tried ringing a...

Prečítať viac

Tom

The Insurance Emporium

7 years ago

Thank you for your feedback.

We're sorry to hear this hasn't been straight forward for you, however, we need to ensure the policy holder is the person paying for the policy.

We can see no records of any calls or emails from you in regards to this policy; your horse will be covered as intended but it is imperative you call us on 03300 244 005.

We look forward to hearing from you.

Trusted Customer

7 years ago

Čo povedal/-a Trusted Customer o spoločnosti The Insurance Emporium:

Good customer service

I use this company for my dog insurance and because I was very satisfied with their service I decided to insure my horse with them. I did encounter one problem whereby it was not made clear to me...

Prečítať viac

Tom

The Insurance Emporium

7 years ago

Thank you for your feedback.

It's wonderful to hear your appreciation.

Welcome to The Insurance Emporium!

Trusted Customer

7 years ago

Čo povedal/-a Trusted Customer o spoločnosti The Insurance Emporium:

First class service

I have now got both of my dogs insured with them. I insured my second dog with them because of their efficiency in dealing with a claim I had to unfortunately make for my first dog. They made the...

Prečítať viac

Tom

The Insurance Emporium

7 years ago

Thank you for your feedback.

It's lovely to hear your appreciation.

Welcome to The Insurance Emporium!

Trusted Customer

7 years ago

Čo povedal/-a Trusted Customer o spoločnosti The Insurance Emporium:

easy

very good and straight forward.

Tom

The Insurance Emporium

7 years ago

Thank you for your feedback.

It's brilliant to hear your appreciation.

Welcome to The Insurance Emporium!

Trusted Customer

7 years ago

Čo povedal/-a Trusted Customer o spoločnosti The Insurance Emporium:

First experience with The Emporium

Quick and easy to use. Wasn't overly impressed with one of the agents I spoke with who had me on hold for an unacceptable length of time more than once and in one call. I ended up hanging up and...

Prečítať viac

Tom

The Insurance Emporium

7 years ago

Thank you for your feedback.

We're sorry to hear about the experience during your initial call; we like to ensure you're given correct information and this can sometimes take a little longer than we'd like.

In any event, we're pleased you got sorted.

Welcome to The Insurance Emporium!

Nedostali ste pozvánku zanechať recenziu?

Feefo Trusted Service Awards

Naše nezávislé ocenenia oceňujú najlepšie značky v oblasti služieb zákazníkom. O víťazoch sa rozhoduje na základe hodnotení, ktoré dostávajú od svojich zákazníkov.

Čo sú to ocenenia Trusted Service Awards

Prečo veriť recenziám Feefo?

Zistite viac o spoločnosti Feefo

Recenzie na The Insurance Emporium

Ako sa zbierajú recenzie na Feefo?

Kto môže zanechať recenziu na Feefo?

Ako overujeme recenzie?

Ako sa vysporiadať s falošnými recenziami?