Ako sa zbierajú recenzie na Feefo?

V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.

Kto môže zanechať recenziu na Feefo?

Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.

Ako overujeme recenzie?

Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.

Ako sa vysporiadať s falošnými recenziami?

Spoločnosť Feefo zabraňuje ľuďom zanechávať falošné recenzie, pretože k poskytovaniu spätnej väzby pozývame len overených kupujúcich.

The Edinburgh Natural Skincare Company Recenzie | Recenzie zákazníckeho servisu na {{merchantUrl}} | Feefo

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Cathi Bertin

Overená spoločnosťou Feefo

3 years ago

Čo povedal/-a Cathi Bertin o spoločnosti The Edinburgh Natural Skincare Company:

Beautiful!

Excellent products, perfume is beautiful! Swift efficient service. Not over packaged.

Tommy Crooks

The Edinburgh Natural Skincare Company

3 years ago

Thank you for your review, we really value your feedback!

Recenzie produktov

Dátum zakúpenia: 11/01/2023

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Louise Turner

Overená spoločnosťou Feefo

3 years ago

Čo povedal/-a Louise Turner o spoločnosti The Edinburgh Natural Skincare Company:

Love all your products!

Tommy Crooks

The Edinburgh Natural Skincare Company

3 years ago

Thank you for your review, we really value your feedback!

Dátum zakúpenia: 01/01/2023

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JC

Jennifer Casey

Overená spoločnosťou Feefo

3 years ago

Čo povedal/-a Jennifer Casey o spoločnosti The Edinburgh Natural Skincare Company:

I have not received my products.

Tommy Crooks

The Edinburgh Natural Skincare Company

3 years ago

Thank you for your message - we have been looking into this for you with your order number. This was despatched from our fulfilment centre when your order was placed however there have been numerous problems with Royal Mail where there has been a severe backlog of parcels due to ongoing strike action and the most recent cyber attack. Please accept our apologies for the continued delay. We are really disappointed that negative reviews are from the current postal service and are certainly not a reflection of our company or the products that you have ordered.

Dátum zakúpenia: 11/01/2023

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Deanne Bardo

Overená spoločnosťou Feefo

3 years ago

Čo povedal/-a Deanne Bardo o spoločnosti The Edinburgh Natural Skincare Company:

Not received, yet charge was made to my account

After 3 weeks, according to the tracking number, my products have not been scanned into the royal mail. It’s hard to love a company that charges your account, but doesn’t send the purchase

Tommy Crooks

The Edinburgh Natural Skincare Company

3 years ago

Thank you for your message - we have been looking into this for you with your order number. This was despatched from our fulfilment centre when your order was placed however there have been numerous problems with Royal Mail where there has been a severe backlog of parcels due to ongoing strike action and the most recent cyber attack. Please accept our apologies for the continued delay. We are really disappointed that negative reviews are from the current postal service and are certainly not a reflection of our company or the products that you have ordered.

Recenzie produktov

Dátum zakúpenia: 03/01/2023

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Dawn Totty

Overená spoločnosťou Feefo

3 years ago

Čo povedal/-a Dawn Totty o spoločnosti The Edinburgh Natural Skincare Company:

Excellent products. Excellent service. Thank you x

Tommy Crooks

The Edinburgh Natural Skincare Company

3 years ago

Thank you for your review, we really value your feedback!

Dátum zakúpenia: 10/01/2023

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Dôveryhodný zákazník

Overená spoločnosťou Feefo

3 years ago

Haven’t received my order.

I have not received my order, so I can’t say much except that tracking says it hasn’t reached the post office yet. It seems odd that it would take so long to post the order.

Tommy Crooks

The Edinburgh Natural Skincare Company

3 years ago

Thank you for your feedback. Have you received your order as of today? We will aim to resolve this for you within the next 48 hours. Edinburgh Natural Skincare Company

Dôveryhodný zákazník

3 years ago

As of today, no, I have not received my order.

Dôveryhodný zákazník

3 years ago

Still have not received my order as of January 25, so I can’t review something I don’t have.

Tommy Crooks

The Edinburgh Natural Skincare Company

3 years ago

Thank you for your message - we have been looking into this for you with your order number. This was despatched from our fulfilment centre when your order was placed however there have been numerous problems with Royal Mail where there has been a severe backlog of parcels due to ongoing strike action and the most recent cyber attack. Please accept our apologies for the continued delay. We are really disappointed that negative reviews are from the current postal service and are certainly not a reflection of our company or the products that you have ordered.

Recenzie produktov

Dátum zakúpenia: 02/01/2023

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Dôveryhodný zákazník

Overená spoločnosťou Feefo

3 years ago

Total scam. Don’t order, save your money.

So dissatisfied and disappointed. Still have not received my order. Will never order from you again. Tracking says you notified shipping company on 01/09/2023 and nothing has shipped. Yet you...

Prečítať viac

Tommy Crooks

The Edinburgh Natural Skincare Company

3 years ago

Thank you for your message - we have been looking into this for you with your order number. This was despatched from our fulfilment centre when your order was placed however there have been numerous problems with Royal Mail where there has been a severe backlog of parcels due to ongoing strike action and the most recent cyber attack. Please accept our apologies for the continued delay. We are really disappointed that negative reviews are from the current postal service and are certainly not a reflection of our company or the products that you have ordered.

Recenzie produktov

Dátum zakúpenia: 08/01/2023

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Karolina Kanczugowska

Overená spoločnosťou Feefo

3 years ago

Čo povedal/-a Karolina Kanczugowska o spoločnosti The Edinburgh Natural Skincare Company:

I love the products which I bought. I have Eternal anti-aging super serum, it's amazing and Eternal super cream, my skin never looks healthier, fresh and radiant. I recommend a solid hand cream bar....

Prečítať viac

Tommy Crooks

The Edinburgh Natural Skincare Company

3 years ago

Thank you for your review, we really value your feedback!

Recenzie produktov

Dátum zakúpenia: 10/01/2023

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DC

David Cliss

Overená spoločnosťou Feefo

3 years ago

Čo povedal/-a David Cliss o spoločnosti The Edinburgh Natural Skincare Company:

excellent product, affordable. good service,

Tommy Crooks

The Edinburgh Natural Skincare Company

3 years ago

Thank you for your review, we really value your feedback!

Dátum zakúpenia: 10/01/2023

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EC

ella coverdale

Overená spoločnosťou Feefo

3 years ago

Čo povedal/-a ella coverdale o spoločnosti The Edinburgh Natural Skincare Company:

Quality product beautiful for hands will buy again

Lovely product hands feeling better

Tommy Crooks

The Edinburgh Natural Skincare Company

3 years ago

Thank you for your review, we really value your feedback!

Dátum zakúpenia: 31/12/2022

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Recenzie na The Edinburgh Natural Skincare Company

Luxury No.1 10ml Rollerball Travel Mini Botanical Perfume OilĎalšie recenzie tohto produktu (17)Prezrieť internetové stránky o produkteThis was a gift for a friend and she loves it

3 Symmetry Hand Cream BarsĎalšie recenzie tohto produktu (37)Prezrieť internetové stránky o produkteProduct never received, but charge has cleared my account

3 Symmetry Hand Cream BarsĎalšie recenzie tohto produktu (37)Prezrieť internetové stránky o produkteCan’t review something I don’t have. Still waiting for the product.

New! 3 Luxury Hand Cream Bars Mixed Fragrance Pack Bundle 1Ďalšie recenzie tohto produktu (483)Prezrieť internetové stránky o produkteNever received my order. Scam

Reverie Solid Hand Cream BarĎalšie recenzie tohto produktu (153)Prezrieť internetové stránky o produkte

Eternal Anti Ageing Super Serum & Face CreamĎalšie recenzie tohto produktu (52)Prezrieť internetové stránky o produkte

Wild Thing Natural Hair ConditionerĎalšie recenzie tohto produktu (68)Prezrieť internetové stránky o produkte

Ako sa zbierajú recenzie na Feefo?

Kto môže zanechať recenziu na Feefo?

Ako overujeme recenzie?

Ako sa vysporiadať s falošnými recenziami?