Ako sa zbierajú recenzie na Feefo?

V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.

Kto môže zanechať recenziu na Feefo?

Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.

Ako overujeme recenzie?

Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.

Ako sa vysporiadať s falošnými recenziami?

Spoločnosť Feefo zabraňuje ľuďom zanechávať falošné recenzie, pretože k poskytovaniu spätnej väzby pozývame len overených kupujúcich.

The Edinburgh Natural Skincare Company Recenzie | Recenzie zákazníckeho servisu na {{merchantUrl}} | Feefo

Dôveryhodný zákazník

Overená spoločnosťou Feefo

3 years ago

Haven't received my order. Still waiting.

I still haven't received my order. It shipped on Jan 11 2023. I can't get any tracking information. How can you rate a product that I have never received. I would love to try it someday.

Tommy Crooks

The Edinburgh Natural Skincare Company

3 years ago

Thank you for your message - we have been looking into this for you with your order number. This was despatched from our fulfilment centre when your order was placed however there have been numerous problems with Royal Mail where there has been a severe backlog of parcels due to ongoing strike action and the most recent cyber attack. Please accept our apologies for the continued delay. We are really disappointed that negative reviews are from the current postal service and are certainly not a reflection of our company or the products that you have ordered.

Recenzie produktov

Tommy Crooks

The Edinburgh Natural Skincare Company

3 years ago

Thank you for your message - we have been looking into this for you with your order number. This was despatched from our fulfilment centre when your order was placed however there have been numerous problems with Royal Mail where there has been a severe backlog of parcels due to ongoing strike action and the most recent cyber attack. Please accept our apologies for the continued delay. We are really disappointed that negative reviews are from the current postal service and are certainly not a reflection of our company or the products that you have ordered.

Tommy Crooks

The Edinburgh Natural Skincare Company

3 years ago

Thank you for your message - we have been looking into this for you with your order number. This was despatched from our fulfilment centre when your order was placed however there have been numerous problems with Royal Mail where there has been a severe backlog of parcels due to ongoing strike action and the most recent cyber attack. Please accept our apologies for the continued delay. We are really disappointed that negative reviews are from the current postal service and are certainly not a reflection of our company or the products that you have ordered.

Dátum zakúpenia: 10/01/2023

0

EW

Elizabeth Waddington

Overená spoločnosťou Feefo

Newcastle

3 years ago

Čo povedal/-a Elizabeth Waddington o spoločnosti The Edinburgh Natural Skincare Company:

I ordered one for me and two for gifts. They are in my present drawer unti

I have used a golden redwood bar previously. Loved it

Tommy Crooks

The Edinburgh Natural Skincare Company

3 years ago

Thank you for your review, we really value your feedback!

Recenzie produktov

Dátum zakúpenia: 10/01/2023

0

RE

rebecca

Overená spoločnosťou Feefo

3 years ago

Čo povedal/-a rebecca o spoločnosti The Edinburgh Natural Skincare Company:

Arrived quickly. I am really happy with my product.

Tommy Crooks

The Edinburgh Natural Skincare Company

3 years ago

Thank you for your review, we really value your feedback!

Recenzie produktov

Dátum zakúpenia: 29/12/2022

0

AC

Anne -Marie Cosh

Overená spoločnosťou Feefo

3 years ago

Čo povedal/-a Anne -Marie Cosh o spoločnosti The Edinburgh Natural Skincare Company:

Good service quick delivery

Quick delivery informed when sent Site easy to navigate Descriptions good

Tommy Crooks

The Edinburgh Natural Skincare Company

3 years ago

Thank you for your review, we really value your feedback!

Recenzie produktov

Dátum zakúpenia: 09/01/2023

0

PP

Patricia Preedin

Overená spoločnosťou Feefo

3 years ago

Čo povedal/-a Patricia Preedin o spoločnosti The Edinburgh Natural Skincare Company:

Have gotten my order.

Still waiting to receive my order.

Tommy Crooks

The Edinburgh Natural Skincare Company

3 years ago

Thank you for your message - we have been looking into this for you with your order number. This was despatched from our fulfilment centre when your order was placed however there have been numerous problems with Royal Mail where there has been a severe backlog of parcels due to ongoing strike action and the most recent cyber attack. Please accept our apologies for the continued delay. We are really disappointed that negative reviews are from the current postal service and are certainly not a reflection of our company or the products that you have ordered.

Dátum zakúpenia: 09/01/2023

0

DT

Dorothy Taylor

Overená spoločnosťou Feefo

3 years ago

Čo povedal/-a Dorothy Taylor o spoločnosti The Edinburgh Natural Skincare Company:

Very anxious

I have yet to receive my two orders

Tommy Crooks

The Edinburgh Natural Skincare Company

3 years ago

Thank you for your message - we have been looking into this for you with your order number. This was despatched from our fulfilment centre when your order was placed however there have been numerous problems with Royal Mail where there has been a severe backlog of parcels due to ongoing strike action and the most recent cyber attack. Please accept our apologies for the continued delay. We are really disappointed that negative reviews are from the current postal service and are certainly not a reflection of our company or the products that you have ordered.

Dátum zakúpenia: 09/01/2023

0

Dôveryhodný zákazník

Overená spoločnosťou Feefo

3 years ago

Do not know

I have not recived my order, so I can not rate it.

Tommy Crooks

The Edinburgh Natural Skincare Company

3 years ago

Thank you for your message. Using your order and tracking number, I can see that this is currently with Customs. Please let us know if you need any further assistance.

Dátum zakúpenia: 30/12/2022

0

GC

Geraldine Campbell

Overená spoločnosťou Feefo

3 years ago

Čo povedal/-a Geraldine Campbell o spoločnosti The Edinburgh Natural Skincare Company:

Very disappointed with the luxury perfume oil, did not smell of lavender.

I emailed before I ordered to ask about the product I wanted to buy, I received email back promptly but was unhappy with info given

Tommy Crooks

The Edinburgh Natural Skincare Company

3 years ago

Please accept our apologies on this, if you could contact on support@edinburghskincare.com and I can assist?

Recenzie produktov

Dátum zakúpenia: 09/01/2023

0

Dôveryhodný zákazník

Overená spoločnosťou Feefo

3 years ago

Excellent service and wonderful products!

Tommy Crooks

The Edinburgh Natural Skincare Company

3 years ago

Thank you for your review, we really value your feedback!

Recenzie produktov

Dátum zakúpenia: 29/12/2022

0

BW

Barbara Wilson

Overená spoločnosťou Feefo

Port Coquitlam, B.C. Canada

3 years ago

Čo povedal/-a Barbara Wilson o spoločnosti The Edinburgh Natural Skincare Company:

Ideal for gift-giving.

The packaging is very nice. Great for gift-giving. The delivery to West Coast of Canada was fairly quick. Love the scent. Early days so I’m not sure if the bars will help correct my dry nails &...

Prečítať viac

Tommy Crooks

The Edinburgh Natural Skincare Company

3 years ago

Thank you for your review, we really value your feedback!

Recenzie produktov

Dátum zakúpenia: 29/12/2022

0

Recenzie na The Edinburgh Natural Skincare Company

Luxury No. 1 Whipped Body ButterĎalšie recenzie tohto produktu (141)Prezrieť internetové stránky o produktecan't rate. Never received

The Queen Bee Solid Hand Cream BarĎalšie recenzie tohto produktu (357)Prezrieť internetové stránky o produkteCan't rate never received. Find my order please.

Ultra Rich Anti-Ageing Night Cream and Day Cream SetĎalšie recenzie tohto produktu (509)Prezrieť internetové stránky o produkteCan't rate. Never received.

New! 3 Luxury Hand Cream Bars Mixed Fragrance Pack Bundle 1Ďalšie recenzie tohto produktu (483)Prezrieť internetové stránky o produkte

Golden Rosewood Solid Hand Cream BarĎalšie recenzie tohto produktu (302)Prezrieť internetové stránky o produkteLove it, i am a knitter and it works really well to prepare me hands.

Ultra Rich Anti-Ageing Night Cream and Day Cream SetĎalšie recenzie tohto produktu (509)Prezrieť internetové stránky o produkteSmells lovely easy to use creamy texture

Luxury No. 1 Whipped Body ButterĎalšie recenzie tohto produktu (141)Prezrieť internetové stránky o produkteBody butter looks very good but not tried it yet

Luxury No.1 10ml Rollerball Travel Mini Botanical Perfume OilĎalšie recenzie tohto produktu (17)Prezrieť internetové stránky o produkteThis product does not smell of lavender as expected after contacting customer service for information

Geranium and Sweet Orange Luxury Lip BalmĎalšie recenzie tohto produktu (225)Prezrieť internetové stránky o produkteWorks great and smells fabulous

NEW! Symmetry Hand Cream BarĎalšie recenzie tohto produktu (102)Prezrieť internetové stránky o produkteLove the scent, concept and feel on my hands. Not ideal for touch screens on iPhone or iPads.

Ako sa zbierajú recenzie na Feefo?

Kto môže zanechať recenziu na Feefo?

Ako overujeme recenzie?

Ako sa vysporiadať s falošnými recenziami?