Ako sa zbierajú recenzie na Feefo?

V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.

Kto môže zanechať recenziu na Feefo?

Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.

Ako overujeme recenzie?

Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.

Ako sa vysporiadať s falošnými recenziami?

Spoločnosť Feefo zabraňuje ľuďom zanechávať falošné recenzie, pretože k poskytovaniu spätnej väzby pozývame len overených kupujúcich.

The Edinburgh Natural Skincare Company Recenzie | Recenzie zákazníckeho servisu na {{merchantUrl}} | Feefo

Dôveryhodný zákazník

Overená spoločnosťou Feefo

3 years ago

I will be back

This is my first order with this company and I am so impressed. the quality of the product is wonderful. My hands feel really good after using it and love the quality of the packaging and tin. I...

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Tommy Crooks

The Edinburgh Natural Skincare Company

3 years ago

Thank you so much for leaving such lovely feedback! We're really pleased you enjoy your new hand cream bar! Kind Regards, Emma - ENSC

Recenzie produktov

Dátum zakúpenia: 15/01/2023

0

Dôveryhodný zákazník

Overená spoločnosťou Feefo

3 years ago

Worth the wait!

My first order was lost due to the Royal Mail strike. Customer service was prompt in sending a second order, and it was much appreciated. I love the moisturizing bar and the lip balm! Thank you!

Tommy Crooks

The Edinburgh Natural Skincare Company

3 years ago

Thanks so much for your amazing feedback, we really appreciate it! Kind Regards, Emma - ENSC

Recenzie produktov

Dátum zakúpenia: 12/12/2022

0

JM

Julie McCluskey

Overená spoločnosťou Feefo

Livingston

3 years ago

Čo povedal/-a Julie McCluskey o spoločnosti The Edinburgh Natural Skincare Company:

Dreamy…

Super quick delivery. Gorgeous smelling products. Will definitely be back and definitely recommend. 💚

Tommy Crooks

The Edinburgh Natural Skincare Company

3 years ago

Thanks so much for your amazing feedback, so glad you are happy with your products and looking forward to having you try more of our lovely products! Kind Regards, Emma - ENSC

Recenzie produktov

Dátum zakúpenia: 19/01/2023

0

Dôveryhodný zákazník

Overená spoločnosťou Feefo

3 years ago

Still waiting...

I'm not sure why I'm asked to leave a review because I haven't received my order yet. I ordered on January 9th, and I'm still waiting on my hand bars. I'd be happy to come back and leave another...

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Tommy Crooks

The Edinburgh Natural Skincare Company

3 years ago

Hi there, we're really sorry to hear that your order has yet to arrive. We have had major issues with Royal Mail International deliveries where they were halted after a recent cyber attack within Royal Mail. This has impacted our small business massively and has been outwith our control. I have checked your order number and I can see that Royal Mail have your parcel. Please do let me know if you need anything further. Kind Regards, Emma - ENSC

Dátum zakúpenia: 09/01/2023

0

Dôveryhodný zákazník

Overená spoločnosťou Feefo

3 years ago

Still waiting, haven’t received my order and they don’t answer emails.

Tommy Crooks

The Edinburgh Natural Skincare Company

3 years ago

Hi there, we're really sorry to hear that your order has yet to arrive. We have had major issues with Royal Mail International deliveries where they were halted after a recent cyber attack within Royal Mail. This has impacted our small business massively and has been outwith our control. We also recognise our Customer Care side has failed recently and replying to all Customers. Please do let me know if you would like any further information. Kind Regards, Emma - ENSC

Recenzie produktov

Dátum zakúpenia: 09/01/2023

0

AD

Angela Dalton

Overená spoločnosťou Feefo

3 years ago

Čo povedal/-a Angela Dalton o spoločnosti The Edinburgh Natural Skincare Company:

Still waitingfo4 my o4der

Terrible service

Tommy Crooks

The Edinburgh Natural Skincare Company

3 years ago

Hi Angela, I'm really sorry you've had to wait for your parcel and recognise that our ongoing issues with Royal Mail at this current time has had a massive negative impact on ourselves and our Customers. I can see that this was delivered today, Friday 3rd February. Would you mind confirming all was received okay? Kind Regards, Emma - ENSC

Dátum zakúpenia: 18/01/2023

1

KS

Kit Shemas

Overená spoločnosťou Feefo

Chicago

3 years ago

Čo povedal/-a Kit Shemas o spoločnosti The Edinburgh Natural Skincare Company:

Fabulous for you and a Fabulous gift!

Excellent product, very luxurious and easy to use. I would purchase again for me and for gifts, too.

Tommy Crooks

The Edinburgh Natural Skincare Company

3 years ago

Good Evening, Kit! Brilliant to hear your lovely feedback and delighted you love our beautiful products. Please do let us know if you need any product information or recommendations! Emma - ENSC

Dátum zakúpenia: 18/01/2023

0

Dôveryhodný zákazník

Overená spoločnosťou Feefo

3 years ago

Supporting local businesses

Delivery was great and supporting local business. Thank you

Tommy Crooks

The Edinburgh Natural Skincare Company

3 years ago

Thanks so much for your lovely feedback! We're really pleased to hear. Kind Regards, Emma - ENSC

Recenzie produktov

Dátum zakúpenia: 08/01/2023

0

VH

VA in HI

Overená spoločnosťou Feefo

Keaau, HI

3 years ago

Čo povedal/-a VA in HI o spoločnosti The Edinburgh Natural Skincare Company:

EXCELLENT Products Arrived Fast From Around The World

Love, love, love these products! Excellent, nature-like scents, wonderful textures. They also arrived very quickly from half-way across the globe, very well packaged and safe & sound - mahalo!

Tommy Crooks

The Edinburgh Natural Skincare Company

3 years ago

Thanks so much for your lovely review. Please do let us know if you need any product recommendations! Emma - ENSC

Dátum zakúpenia: 18/01/2023

0

Dôveryhodný zákazník

Overená spoločnosťou Feefo

3 years ago

Still haven’t received my order—shipper problem, or ???

I can’t give an accurate review of this product from this company because I have yet to receive my order. The order is either in limbo because of some hack within Royal Mail to USA or the company...

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Tommy Crooks

The Edinburgh Natural Skincare Company

3 years ago

Hi, thanks for your comment. We have been facing a situation with Royal Mail on international orders where they haven't been able to distribute due to a cyber attack on their network. More information can be found on the following link; https://www.royalmail.com/international-incident-bulletin and is outwith our control and looking at alternative solutions for the future. Please do let me know if you want further information. Kind Regards, Emma - ENSC

Recenzie produktov

Tommy Crooks

The Edinburgh Natural Skincare Company

3 years ago

Hi, thanks for your comment. We have been facing a situation with Royal Mail on international orders where they haven't been able to distribute due to a cyber attack on their network. More information can be found on the following link; https://www.royalmail.com/international-incident-bulletin and is outwith our control and looking at alternative solutions for the future. Please do let me know if you want further information. Kind Regards, Emma - ENSC

Dátum zakúpenia: 08/01/2023

1

Recenzie na The Edinburgh Natural Skincare Company

NEW! Symmetry Hand Cream BarĎalšie recenzie tohto produktu (102)Prezrieť internetové stránky o produkteBeautiful product and lovely to use. impressed by quality.

Luxury No. 1 Gift Box (Small)Ďalšie recenzie tohto produktu (15)Prezrieť internetové stránky o produkteThe moisturizing bar makes my hands and feet really soft, and the lip balm feels so good on my lips!

Pepperminted Chunky Shampoo BarĎalšie recenzie tohto produktu (75)Prezrieť internetové stránky o produkteThis was a gift. But I’m sure it will be fab. Smelled great and was presented in lovely wee cotton drawstring bag.

Reverie Botanical Perfume Oil - 10ml Travel MiniĎalšie recenzie tohto produktu (27)Prezrieť internetové stránky o produkteBeautiful smell, relaxing and romantic.

3 Symmetry Hand Cream BarsĎalšie recenzie tohto produktu (37)Prezrieť internetové stránky o produkteI have not received it yet…still waiting and they don’t answer emails.

Luxury No.1 10ml Rollerball Travel Mini Botanical Perfume OilĎalšie recenzie tohto produktu (17)Prezrieť internetové stránky o produkteLove these rollerball perfumes pleasant smell Thank you

Amber Oud 10ml Rollerball Travel Mini Botanical Perfume OilĎalšie recenzie tohto produktu (28)Prezrieť internetové stránky o produkteLovely pleasant smell thank you

NEW! Symmetry Hand Cream BarĎalšie recenzie tohto produktu (102)Prezrieť internetové stránky o produkteGreat idea solid handbag cream only used a couple of times and works a treat on hands Thank you

Ako sa zbierajú recenzie na Feefo?

Kto môže zanechať recenziu na Feefo?

Ako overujeme recenzie?

Ako sa vysporiadať s falošnými recenziami?