Recenzie na The Edinburgh Natural Skincare Company

Thank you for your feedback and we apologise for the slow despatch, we have been massively impacted with the backlog of orders due to Royal Mail had halted International deliveries. We will keep a track of your order and please accept our apologies again. Emma - ENSC

Thank you for your feedback and we apologise for the slow despatch, we have been massively impacted with the backlog of orders due to Royal Mail had halted International deliveries. We have recently changed Customer Care and can see that Customers have not been responded and we are very sorry. I note that your order has now left the UK and is in transit. Emma - ENSC

thank you so much for your fantastic feedback! We are so glad you love the products! Emma - ENSC

I'm so sorry for the delay, your parcel is with Royal Mail and is scheduled to leave the UK. We have been severely impacted by Royal Mail services recently which are not a reflection of the products. Please do accept our apologies and please message should you need further information. Kind Regards, Emma - ENSC

Fantastic! We're really glad you love them as much as we do! Emma - ENSC

Thank you for your feedback and we apologise for the slow despatch, we have been massively impacted with the backlog of orders due to Royal Mail had halted International deliveries. We will keep a track of your order and please accept our apologies again. Emma - ENSC

Wonderful to see such lovely comments! We're really glad you love them as much as we do! Emma - ENSC

Thank you for your feedback and we apologise for the slow despatch, we have been massively impacted with the backlog of orders due to Royal Mail had halted International deliveries. We will keep a track of your order and please accept our apologies again. Emma - ENSC

Good Morning, thanks for your message. I have checked your tracking information and can see that your order is currently in transit. Please do let me know if you need anything further, Emma - ENSC

Thank you for your message - we have been looking into this for you. This was despatched from our fulfilment centre when your order was placed however there have been numerous problems with Royal Mail where there has been a severe backlog of parcels due to ongoing strike action and the most recent cyber attack. Please accept my apologies for the continued delay. We are really disappointed that negative reviews are from the current postal service and are certainly not a reflection of our company and the product ordered.

Good morning, Linda. This is currently in transit with Royal Mail using your tracking number. Please do let me know if you need anything else at the moment. Emma - ENSC