Ako sa zbierajú recenzie na Feefo?

V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.

Kto môže zanechať recenziu na Feefo?

Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.

Ako overujeme recenzie?

Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.

Ako sa vysporiadať s falošnými recenziami?

Spoločnosť Feefo zabraňuje ľuďom zanechávať falošné recenzie, pretože k poskytovaniu spätnej väzby pozývame len overených kupujúcich.

The Edinburgh Natural Skincare Company Recenzie | Recenzie zákazníckeho servisu na {{merchantUrl}} | Feefo

Zobrazujú sa všetky recenzie v počte 5,455

Jenifer Vasquez

Overená spoločnosťou Feefo

Canada

3 years ago

Čo povedal/-a Jenifer Vasquez o spoločnosti The Edinburgh Natural Skincare Company:

Still haven't Recieved my order ita been a month

Tommy Crooks

The Edinburgh Natural Skincare Company

3 years ago

Hi Jenifer, thanks for your comment. We have been facing a situation with Royal Mail on international orders where they haven't been able to distribute due to a cyber attack on their network. More information can be found on the following link; https://www.royalmail.com/international-incident-bulletin and is outwith our control. As a small company, we really value all feedback and we want all orders fulfilled in good time. Please do let me know if you want further information. Kind Regards, Emma - ENSC

Dátum zakúpenia: 08/01/2023

Mandy Sykes

Overená spoločnosťou Feefo

York

3 years ago

Čo povedal/-a Mandy Sykes o spoločnosti The Edinburgh Natural Skincare Company:

Good service, but many items out of stock.

Many of the bars were out of stock. Ordering was easy and items arrived promptly.

Tommy Crooks

The Edinburgh Natural Skincare Company

3 years ago

Hi Mandy, thanks for the lovely review on our beautiful products. We really do enjoy making them and hearing such positive feedback. Our factory are working hard to make sure all products are available. Please do keep checking back on your favourites or any recommendations! Kind Regards, Emma - ENSC

Recenzie produktov

Dátum zakúpenia: 05/01/2023

Dôveryhodný zákazník

Overená spoločnosťou Feefo

3 years ago

Excellent products

I really like their products and keep ordering them. They are wonderful for my skin. Ordering is easy and delivery quick. I warmly recommend this company.

Tommy Crooks

The Edinburgh Natural Skincare Company

3 years ago

That is brilliant to hear! So pleased you recommend our lovely products and business. Kind Regards, Emma - ENSC

Dátum zakúpenia: 17/01/2023

Jane Brookes

Overená spoločnosťou Feefo

South Yorkshire

3 years ago

Čo povedal/-a Jane Brookes o spoločnosti The Edinburgh Natural Skincare Company:

The best BAR none

Speedy delivery, we’ll packaged and look so much more expensive

Tommy Crooks

The Edinburgh Natural Skincare Company

3 years ago

We're so glad you love your hand cream bars! Thank you for taking the time to review! Emma - ENSC

Recenzie produktov

Dátum zakúpenia: 17/01/2023

Dôveryhodný zákazník

Overená spoločnosťou Feefo

3 years ago

No replies, no delivery, no clue where my money went

More than two weeks have gone by since I placed my order, and I have yet to hear anything about it. I have tried to contact the company twice, and crickets. Is this actually a scam??? I will update...

Prečítať viac

Dátum zakúpenia: 17/01/2023

Debra Munson

Overená spoločnosťou Feefo

3 years ago

Čo povedal/-a Debra Munson o spoločnosti The Edinburgh Natural Skincare Company:

I placed my order on January 9, 2023. I have not yet received my order. I

I placed my order on January 9 and have yet to receive my order. I don’t know if or how it is being shipped. I wanted these lotion bars for Valentines Day for my girls.

Dátum zakúpenia: 07/01/2023

Julie MCGINLEY

Overená spoločnosťou Feefo

3 years ago

Čo povedal/-a Julie MCGINLEY o spoločnosti The Edinburgh Natural Skincare Company:

Good

I service was good.

Recenzie produktov

Dátum zakúpenia: 17/01/2023

Dôveryhodný zákazník

Overená spoločnosťou Feefo

3 years ago

i want to try the hand bars yet haven’t received them

My FIRST order was placed 1-2-23 for $74 US dollars I’ve not received that order or a shipping/tracking number, I also placed the order this email is about haven’t heard anything about it either

Dátum zakúpenia: 14/01/2023

Maj-britt Schmidt

Overená spoločnosťou Feefo

3 years ago

Čo povedal/-a Maj-britt Schmidt o spoločnosti The Edinburgh Natural Skincare Company:

Dårligt

har aldrig modtaget mine vare

Tommy Crooks

The Edinburgh Natural Skincare Company

3 years ago

Thank you for your message - we have been looking into this for you with your order number. This was despatched from our fulfilment centre when your order was placed however there have been numerous problems with Royal Mail where there has been a severe backlog of parcels due to ongoing strike action and the most recent cyber attack. Please accept our apologies for the continued delay. We are really disappointed that negative reviews are from the current postal service and are certainly not a reflection of our company or the products that you have ordered.

Maj-britt Schmidt

3 years ago

Har stadig ikke modtaget mine vare, og I vælger ikke at sende nye til mig??

Recenzie produktov

Dátum zakúpenia: 01/01/2023

Dôveryhodný zákazník

Overená spoločnosťou Feefo

3 years ago

Extremely disappointed

I am hugely disappointed that not only has my item not been delivered, I have sent emails to your company and had an automated response saying you’d received the email and would reply. I have heard...

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Dátum zakúpenia: 06/01/2023

Nedostali ste pozvánku zanechať recenziu?

Feefo Trusted Service Awards

Naše nezávislé ocenenia oceňujú najlepšie značky v oblasti služieb zákazníkom. O víťazoch sa rozhoduje na základe hodnotení, ktoré dostávajú od svojich zákazníkov.

Čo sú to ocenenia Trusted Service Awards

Prečo veriť recenziám Feefo?

Zistite viac o spoločnosti Feefo

Recenzie na The Edinburgh Natural Skincare Company

Geranium and Sweet Orange Luxury Lip BalmĎalšie recenzie tohto produktu (225)Prezrieť internetové stránky o produkteLove this product. I use balm regularly, this is the best I have ever used.

Gardener?s Solid Hand Cream BarĎalšie recenzie tohto produktu (444)Prezrieť internetové stránky o produkteExcellent for hard working hands. Not keen on the scent.

3 Symmetry Hand Cream BarsĎalšie recenzie tohto produktu (37)Prezrieť internetové stránky o produkteThe hand cream bars work really well, but the scents are disappointing. My hands have never felt so soft, usually are dry and cracked in winter.

3 Symmetry Hand Cream BarsĎalšie recenzie tohto produktu (37)Prezrieť internetové stránky o produkteHar aldrig modtaget varerne og I siger det er Posten, men I sender ikke nye til mig

Ako sa zbierajú recenzie na Feefo?

Kto môže zanechať recenziu na Feefo?

Ako overujeme recenzie?

Ako sa vysporiadať s falošnými recenziami?