Ako sa zbierajú recenzie na Feefo?

V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.

Kto môže zanechať recenziu na Feefo?

Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.

Ako overujeme recenzie?

Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.

Ako sa vysporiadať s falošnými recenziami?

Spoločnosť Feefo zabraňuje ľuďom zanechávať falošné recenzie, pretože k poskytovaniu spätnej väzby pozývame len overených kupujúcich.

The Edinburgh Natural Skincare Company Recenzie | Recenzie zákazníckeho servisu na {{merchantUrl}} | Feefo

Zobrazujú sa všetky recenzie v počte 5,453

Donna Watts

Overená spoločnosťou Feefo

3 years ago

Čo povedal/-a Donna Watts o spoločnosti The Edinburgh Natural Skincare Company:

What a wonderful product! I got the "Baby I Love You" balm.

Excellent service. Absolutely love the product!

Tommy Crooks

The Edinburgh Natural Skincare Company

3 years ago

That's great to hear! Thanks for taking the time to give your feedback. Kind Regards, Emma - ENSC

Recenzie produktov

Dátum zakúpenia: 23/01/2023

Dôveryhodný zákazník

Overená spoločnosťou Feefo

3 years ago

Shipping problems

Due to circumstances beyond you control, I have still not received mt products

Tommy Crooks

The Edinburgh Natural Skincare Company

3 years ago

Hi, having looked at your tracking information, your parcel is currently in Canada having been despatched from the sorting office on Friday 17th February. We'll keep an eye on this for you, Kind Regards, Emma - ENSC

Dátum zakúpenia: 22/01/2023

Dôveryhodný zákazník

Overená spoločnosťou Feefo

3 years ago

The delivery package was really nice, all recyclable materials. It took a while until the package was actually sent.

Tommy Crooks

The Edinburgh Natural Skincare Company

3 years ago

That's very much for taking the time to review and please accept my apologies for the delay and Symmetry is a scent that you are not a fan on. Please let me know if you'd like any further information. Kind Regards, Emma - ENSC

Recenzie produktov

Dátum zakúpenia: 28/01/2023

Dôveryhodný zákazník

Overená spoločnosťou Feefo

3 years ago

Should advise that shipping to USA is longer and package may arrive damaged

Packaged poorly so products were damaged. Should have been advised delay due to being in USA.

Tommy Crooks

The Edinburgh Natural Skincare Company

3 years ago

I'm really sorry to hear that your products arrived damaged. Do you happen to have photographs of what was received as receiving damaged goods is not acceptable. Kind Regards, Emma - ENSC

Dátum zakúpenia: 22/01/2023

Dôveryhodný zákazník

Overená spoločnosťou Feefo

3 years ago

Products not arriving

Tommy Crooks

The Edinburgh Natural Skincare Company

3 years ago

Good Afternoon, having looked at your tracking information, your order is currently in the delivery office in France. I'll keep an eye on your order to see if there will be further updates. Kind Regards, Emma - ENSC

Dátum zakúpenia: 01/02/2023

Rachelle Yost

Overená spoločnosťou Feefo

3 years ago

Čo povedal/-a Rachelle Yost o spoločnosti The Edinburgh Natural Skincare Company:

Very fast delivery

I placed my order on the 1st and received it (in the USA) on the 14th. For international shipping, I am very pleased. My only complaint would be that too many products were out of stock. Having an...

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Tommy Crooks

The Edinburgh Natural Skincare Company

3 years ago

Thanks so much for contacting us and I'm really glad your items were received in a timely manner. As a small team, we're working really hard to get our lovely products back in stock but we are checking stock levels daily and getting as much prepared to replenish. Please let me know if you need anything further. Kind Regards, Emma - ENSC

Dátum zakúpenia: 22/01/2023

Dôveryhodný zákazník

Overená spoločnosťou Feefo

3 years ago

Niederlassung in der EU zu empfehlen

Produkt ist sehr gut, Lieferzeit etwas lange, die Zollgebühren dank Brexit heftig.

Tommy Crooks

The Edinburgh Natural Skincare Company

3 years ago

Thanks for leaving your feedback and unfortunately due to Brexit we really apologise that our Customers are subject to further charges which are unavoidable. Your understanding in this is very much appreciated! Kind Regards, Emma - ENSC

Dátum zakúpenia: 22/01/2023

Francis Lee

Overená spoločnosťou Feefo

USA

3 years ago

Čo povedal/-a Francis Lee o spoločnosti The Edinburgh Natural Skincare Company:

Their service is good enough to me. I live in the US, my last order they only took four days shipped to me since I placed my order. Fast and in good condition!

Tommy Crooks

The Edinburgh Natural Skincare Company

3 years ago

That's brilliant to hear! Thanks for your fantastic feedback! Kind Regards, Emma - ENSC

Recenzie produktov

Dátum zakúpenia: 22/01/2023

Steven Kirk

Overená spoločnosťou Feefo

Glenrothes

3 years ago

Čo povedal/-a Steven Kirk o spoločnosti The Edinburgh Natural Skincare Company:

Not as quick delivery as I would expect from a company based across the water...

Recenzie produktov

Dátum zakúpenia: 01/02/2023

Jenny Buckley

Overená spoločnosťou Feefo

3 years ago

Čo povedal/-a Jenny Buckley o spoločnosti The Edinburgh Natural Skincare Company:

Order

Easy website to use, a lot of stock is sold out

Tommy Crooks

The Edinburgh Natural Skincare Company

3 years ago

Thanks so much for your lovely feedback. As a small team, we are trying our hardest to get everything back in stock for our lovely Customers. Let me know if you would like anything further! Kind Regards, Emma - ENSC

Recenzie produktov

Dátum zakúpenia: 29/01/2023

Nedostali ste pozvánku zanechať recenziu?

Feefo Trusted Service Awards

Naše nezávislé ocenenia oceňujú najlepšie značky v oblasti služieb zákazníkom. O víťazoch sa rozhoduje na základe hodnotení, ktoré dostávajú od svojich zákazníkov.

Čo sú to ocenenia Trusted Service Awards

Prečo veriť recenziám Feefo?

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Recenzie na The Edinburgh Natural Skincare Company

Baby I Love You Solid Baby Balm - Hand cream barĎalšie recenzie tohto produktu (93)Prezrieť internetové stránky o produkteExcellent product! Now friends want their own

NEW! Symmetry Hand Cream BarĎalšie recenzie tohto produktu (102)Prezrieť internetové stránky o produkteSame pungent smell of it as the cream. The combination of essential oils is unfortunate

Symmetry Anti Ageing Face CreamĎalšie recenzie tohto produktu (80)Prezrieť internetové stránky o produkteI don’t think I can use this cream, the smell is really strong and unpleasant

Gardeners Solid Hand Cream Refill BarĎalšie recenzie tohto produktu (23)Prezrieť internetové stránky o produkte

Golden Rosewood Solid Hand Cream Refill BarĎalšie recenzie tohto produktu (13)Prezrieť internetové stránky o produkte

Green Lady Cold Processed SoapĎalšie recenzie tohto produktu (113)Prezrieť internetové stránky o produkteVery good for my skin. The only thing I don't like is the sharp of this soap, all the edges are too sharp when us in the beginning.

St Clement's Whipped Body ButterĎalšie recenzie tohto produktu (83)Prezrieť internetové stránky o produktethe first time when I apply to my dry skin body, I feel very relax and comfortable. I like the smell of this body butter and it really help my skin.

New! 3 Luxury Hand Cream Bars Mixed FragranceĎalšie recenzie tohto produktu (11)Prezrieť internetové stránky o produkteI ordered 3 and they all smell amazing, easy to use and my hands feel soft and the skin feels supple

Ako sa zbierajú recenzie na Feefo?

Kto môže zanechať recenziu na Feefo?

Ako overujeme recenzie?

Ako sa vysporiadať s falošnými recenziami?