I can’t rate products I do not have. The items were ordered on January 20 and now it is February 22 and I still do not have them.
Tommy Crooks
The Edinburgh Natural Skincare Company
3 years ago
I'm really sorry that there was a delay with getting your products despatched, we have had ongoing issues with Royal Mail. From looking at your tracking, this is currently in transit out of the UK. Please let me know if you have any questions. Kind Regards, Emma - ENSC
CG
Christine Giroir
3 years ago
Ok - hand cream bar: I like the way it feels, but the scent, reverie, is awful. I will not use this. The shampoo bar was not as lemony as I thought it was going to be. The pre-conditioner smells wonderful and I like the fact that it melts in your hands and you can put it in your hair and wrap your hair up for a few minutes before you wash it out. However, when you use the shampoo bar to wash it out the shampoo bar, stripped my hair of any conditioning oil that I just put in it. Was kind of ridiculous to try to precondition her hair and then shampoo it all out. I had to put in a leave in conditioner in order to be able to get my brush my hair because my hair has been completely stripped by the shampoo bar. Needless to say, I am not ordering anything from this company again.
Recenzie produktov
Dátum zakúpenia: 29/01/2023
0
Sprístupniť
BS
Bette. Stevens
Overená spoločnosťou Feefo
3 years ago
Čo povedal/-a Bette. Stevens o spoločnosti The Edinburgh Natural Skincare Company:
Nicely packaged. Love the tin with the skin softener. Works really well. Have not tried the soap yet.
Dátum zakúpenia: 15/02/2023
0
Sprístupniť
DH
Dianne Hicks
Overená spoločnosťou Feefo
3 years ago
Čo povedal/-a Dianne Hicks o spoločnosti The Edinburgh Natural Skincare Company:
The service is less than stellar. I have not received the product(s) I ordered so cannot give a review of the product(s) themselves.
Tommy Crooks
The Edinburgh Natural Skincare Company
3 years ago
Thanks for your message, Royal Mail are expecting your parcel. I'm really sorry that there's been a delay in your order and I'll keep tracking it. Kind Regards, Emma - ENSC
DH
Dianne Hicks
3 years ago
I received my products yesterday. Have only tried one of them. So far, I am impressed with the hand cream. The shipping was slow but does not reflect on the product itself.
Recenzie produktov
Dátum zakúpenia: 03/02/2023
0
Sprístupniť
TM
Terry McGarrigle
Overená spoločnosťou Feefo
3 years ago
Čo povedal/-a Terry McGarrigle o spoločnosti The Edinburgh Natural Skincare Company:
Item not yet received
Emma
The Edinburgh Natural Skincare Company
3 years ago
I'm really sorry to hear of the delay to your order. As at today's date (27th February), your order is in Flushing, USA. We will keep tracking your order. Please let me know if you require any further information. Kind Regards, Emma - ENSC
Awful. I had the wrong shipping address and sent 3 emails to correct it. I did not receive a response. The order was shipped to the incorrect address and I'm stuck with a financial loss.
Dátum zakúpenia: 05/02/2023
0
Sprístupniť
GS
Gwen Sipe
Overená spoločnosťou Feefo
Newton, NC. USA
3 years ago
Čo povedal/-a Gwen Sipe o spoločnosti The Edinburgh Natural Skincare Company:
I wanted the 3 set when I ordered, but you only had 1available. Other than that, I love the bar and I love Edinburgh! I’ve been there 3 times and I could die there!
Naše nezávislé ocenenia oceňujú najlepšie značky v oblasti služieb zákazníkom. O víťazoch sa rozhoduje na základe hodnotení, ktoré dostávajú od svojich zákazníkov.
V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.
Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.