Friendly service, good website, easy to understand and followed up with a call the next day. Good options for everyone
Recenzie produktov
Dátum zakúpenia: 26/04/2022
0
Sprístupniť
Dôveryhodný zákazník
Overená spoločnosťou Feefo
4 years ago
Extremely long winded reading out to me of all the documents and conditions which i would have much preferred to have read myself.
Also the sales agent said he would send me an email i could reply to...
Prečítať viac
CX
SPCA Pet Insurance
4 years ago
Hi there,
Thank you for taking the time to share your feedback with us and we apologise for any inconvenience caused during your experience. We appreciate you letting us know and have passed your feedback on to the relevant team to review.
Please let me know if you would like for one of our team members to be in touch to discuss your experience or any queries further.
Kind regards,
Alisa
Recenzie produktov
Dátum zakúpenia: 28/04/2022
1
Sprístupniť
EY
Erin Yorke
Overená spoločnosťou Feefo
4 years ago
Čo povedal/-a Erin Yorke o spoločnosti SPCA Pet Insurance:
I was well informed and when I asked questions they were answered without doubt or hesitation.
Instantly got in touch via the phone after requesting information on the website. Thorough assessment of our needs and then explanation of the options available to us. Fast call back. Great...
the person I spoke to was very pleasant and extremely helpful
Recenzie produktov
Dátum zakúpenia: 20/04/2022
0
Sprístupniť
Dôveryhodný zákazník
Overená spoločnosťou Feefo
4 years ago
The operator was very nice, but: I received several random calls about the insurance during the work day which are very distracting. Insurance is an important arrangement, but taking a client by...
Prečítať viac
CX
SPCA Pet Insurance
4 years ago
Hi there,
I am sorry to hear of your dissatisfaction and appreciate you sharing your feedback with us, which has been passed on to the relevant team to review. We apologise for any concerns caused and would like the opportunity to discuss any queries you might have further with you. If you would like to speak with one of our team members further, please don't hesitate to let me know and I will arrange for the relevant team to be in touch with you at a suitable time.
Kind regards,
Alisa
Dátum zakúpenia: 21/04/2022
0
Sprístupniť
AP
Angela Peterson
Overená spoločnosťou Feefo
Puhoi
4 years ago
Čo povedal/-a Angela Peterson o spoločnosti SPCA Pet Insurance:
Very quick and easy to set up and pay online. Great range of insurance options and payment plans. Donating a portion of my premiums to the SPCA was the main reason for choosing to insure my puppy...
The service was amazing, so helpful and great to talk to, didn’t feel any pressure at all and she explained everything to me as well as answering all my questions
Recenzie produktov
Dátum zakúpenia: 19/04/2022
1
Sprístupniť
JI
Janet Ingham
Overená spoločnosťou Feefo
New Plymouth
4 years ago
Čo povedal/-a Janet Ingham o spoločnosti SPCA Pet Insurance:
When looking for pet insurance ,it was extremely helpful to have a person explain and talk me through the three different options of insurance cover for my cat's, which then let me choose the...
With SPCA Pet Insurance, you can say Yes to your cat or dog’s next adventure, without worrying about what a trip to the vet might cost you, knowing you may be reimbursed a portion of eligible vet bills.
Naše nezávislé ocenenia oceňujú najlepšie značky v oblasti služieb zákazníkom. O víťazoch sa rozhoduje na základe hodnotení, ktoré dostávajú od svojich zákazníkov.
V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.
Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
With SPCA Pet Insurance, you can say Yes to your cat or dog’s next adventure, without worrying about what a trip to the vet might cost you, knowing you may be reimbursed a portion of eligible vet bills.