Ako sa zbierajú recenzie na Feefo?

V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.

Kto môže zanechať recenziu na Feefo?

Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.

Ako overujeme recenzie?

Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.

Ako sa vysporiadať s falošnými recenziami?

Spoločnosť Feefo zabraňuje ľuďom zanechávať falošné recenzie, pretože k poskytovaniu spätnej väzby pozývame len overených kupujúcich.

SPCA Pet Insurance Recenzie | Recenzie zákazníckeho servisu na {{merchantUrl}} | Feefo

Zobrazujú sa všetky recenzie v počte 681

Stephen Trinder

Overená spoločnosťou Feefo

4 years ago

Čo povedal/-a Stephen Trinder o spoločnosti SPCA Pet Insurance:

The team member I spoke to was very nice and easy to talk to. She explained everything very well. I could tell she really cared about animals, and wanted to ensure we got the right cover for us.

Dátum zakúpenia: 04/03/2022

Dôveryhodný zákazník

Overená spoločnosťou Feefo

4 years ago

Courteous and friendly service

The agent who assisted me was very helpful and was able to answer all my queries.

Recenzie produktov

Dátum zakúpenia: 04/03/2022

Dôveryhodný zákazník

Overená spoločnosťou Feefo

4 years ago

Very helpful, easy process

Recenzie produktov

Dátum zakúpenia: 03/03/2022

Dôveryhodný zákazník

Overená spoločnosťou Feefo

4 years ago

Good product and glad to help the SPCA

It's a great product except it doesn't have some of the everyday cover components that other insurance providers have. But it does look after the important stuff.

Recenzie produktov

Dátum zakúpenia: 28/02/2022

Dôveryhodný zákazník

Overená spoločnosťou Feefo

4 years ago

some difficulty in navigating site but ok

no comment at this stage

Recenzie produktov

Dátum zakúpenia: 27/02/2022

Dôveryhodný zákazník

Overená spoločnosťou Feefo

4 years ago

Friendly and helpful.

My payment wouldn’t work online so I rang the number and the lady who was dealing with me was super helpful and had everything sorted over the phone in around 10 mins.

Dátum zakúpenia: 25/02/2022

Dôveryhodný zákazník

Overená spoločnosťou Feefo

4 years ago

Good staff, good terms, good follow-up

Friendly staff, clear and easy to understand terms and conditions, and great follow up to queries. Would be good to have the option of email communication when in poor signal areas verses only doing...

Prečítať viac

Recenzie produktov

Dátum zakúpenia: 24/02/2022

Astrid Jansen-Hofstetter

Overená spoločnosťou Feefo

4 years ago

Čo povedal/-a Astrid Jansen-Hofstetter o spoločnosti SPCA Pet Insurance:

Easy to get your pet insurance at a great price

Easy to do, great pricing.

Recenzie produktov

Dátum zakúpenia: 23/02/2022

Sharon Kirk

Overená spoločnosťou Feefo

4 years ago

Čo povedal/-a Sharon Kirk o spoločnosti SPCA Pet Insurance:

Easy to purchase pet insurance cover

They were very easy to sign up with and their staff member was very helpful when I had a problem finishing my registration which they solved for me.

Recenzie produktov

Dátum zakúpenia: 18/02/2022

Zeno Sukumaran

Overená spoločnosťou Feefo

4 years ago

Čo povedal/-a Zeno Sukumaran o spoločnosti SPCA Pet Insurance:

Hope claims will be processed easy too

It was great- the lady listened and explained everything very well! This is why i don’t like to give feedback even before insurance starts! I can’t even sign up and no one to attend calls

SPCA Pet Insurance

4 years ago

Hi Zeno, I am sorry to hear of any dissatisfaction caused and appreciate you sharing your feedback with us. Please let me know if you would like to speak with one of our team members and I will arrange for the relevant team to be in touch with you. Kind regards, Alisa

Zeno Sukumaran

4 years ago

I am at work during spca insurance work hours! They have online facilities why am i not able to register!?!

SPCA Pet Insurance

4 years ago

Hi Zeno, Thank you for your reply. I have passed your query on to the relevant team to reach out to you via email to assist you further. Kind regards, Alisa

Zeno Sukumaran

4 years ago

No one contacted me so i called and spoke to some in AU - they were not able to help since NZ team had gone home 😂! Are you sure our claims won’t be handled the same way!?!

SPCA Pet Insurance

4 years ago

Hi Zeno, I apologise if our team were not available when you called in, our team are available on 0800 812 020 Monday to Friday, 8am to 8pm or via email, enquiries@spcapetinsurance.co.nz However, I have passed your request on to the relevant team who can assist you further. Kind regards, Alisa

SPCA Pet Insurance

4 years ago

Hi Zeno, I understand that one of our team members have been in touch with you to assist further and discuss your concerns. Please don't hesitate to reach out if you require any assistance in the future. Kind regards, Alisa

Recenzie produktov

Dátum zakúpenia: 09/02/2022

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Naše nezávislé ocenenia oceňujú najlepšie značky v oblasti služieb zákazníkom. O víťazoch sa rozhoduje na základe hodnotení, ktoré dostávajú od svojich zákazníkov.

Čo sú to ocenenia Trusted Service Awards

Prečo veriť recenziám Feefo?

Zistite viac o spoločnosti Feefo

Recenzie na SPCA Pet Insurance

SPCA Pet InsuranceĎalšie recenzie tohto produktu (715)Prezrieť internetové stránky o produkteMany payment options available - no extra cost to pay fortnightly or monthly.

SPCA Pet InsuranceĎalšie recenzie tohto produktu (715)Prezrieť internetové stránky o produkteProduct is good, & seems like value for money

SPCA Pet InsuranceĎalšie recenzie tohto produktu (715)Prezrieť internetové stránky o produkteIt's got all the good stuff

SPCA Pet InsuranceĎalšie recenzie tohto produktu (715)Prezrieť internetové stránky o produktenooblem but to early to comment

SPCA Pet InsuranceĎalšie recenzie tohto produktu (715)Prezrieť internetové stránky o produkte3 options, with limited ability to customise your plan. They found something that would meet needs and it was a quick easy process get quotes and purchase a plan

SPCA Pet InsuranceĎalšie recenzie tohto produktu (715)Prezrieť internetové stránky o produkteEasy to get your insurance online. Haven't claimed yet obviously but so far happy :-)

SPCA Pet InsuranceĎalšie recenzie tohto produktu (715)Prezrieť internetové stránky o produkteCannot comment on it- no claims has been made yet

Ako sa zbierajú recenzie na Feefo?

Kto môže zanechať recenziu na Feefo?

Ako overujeme recenzie?

Ako sa vysporiadať s falošnými recenziami?