Ako sa zbierajú recenzie na Feefo?

V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.

Kto môže zanechať recenziu na Feefo?

Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.

Ako overujeme recenzie?

Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.

Ako sa vysporiadať s falošnými recenziami?

Spoločnosť Feefo zabraňuje ľuďom zanechávať falošné recenzie, pretože k poskytovaniu spätnej väzby pozývame len overených kupujúcich.

Recenzie SPCA Pet Insurance

Zobrazujú sa všetky recenzie v počte 718

Dôveryhodný zákazník

Overená spoločnosťou Feefo

4 years ago

Extremely helpful

Very friendly and very helpful agent. Understood my questions and answered them clearly.

Recenzie produktov

Dátum zakúpenia: 13/05/2022

Dôveryhodný zákazník

Overená spoločnosťou Feefo

4 years ago

I found their website easy to navigate, and the wording was clear and concise. I feel confident that my pet is safely covered now.

Recenzie produktov

Dátum zakúpenia: 12/05/2022

Dôveryhodný zákazník

Overená spoločnosťou Feefo

4 years ago

I canceled the policies but i wanted to insure 1 dog instead 2 dogs thelady

SPCA Pet Insurance

4 years ago

Hi there, Thank you for sharing your experience with us, I am sorry about the confusion. I have escalated your feedback to the relevant department to review. Can you please confirm if you would like to be contacted by one of our Senior agents to have your concern addressed. Kind regards, Scott

Dôveryhodný zákazník

4 years ago

I canceled the policies but i would like to have one dog insured, but the lady hang up on me

SPCA Pet Insurance

4 years ago

Hi there, Thank you for the reply, I have passed along your request to our team to assist further. Kind regards, Scott

SPCA Pet Insurance

4 years ago

Hi there, I understand that you have been contacted by one of our team members regarding your query, please do not hesitate to reach out if you do require further assistance. Kind regards, Scott

Recenzie produktov

SPCA Pet Insurance

4 years ago

Hi there, As mentioned, can you please confirm if you would like to be contacted by one of our Senior agents regarding your concern. Kind regards, Scott

Dôveryhodný zákazník

4 years ago

Yes please

SPCA Pet Insurance

4 years ago

Hi there, Thank you for the reply, I have passed along your request to our team to assist further. Kind regards, Scott

SPCA Pet Insurance

4 years ago

Hi there, I understand that you have been contacted by one of our team members regarding your query, please do not hesitate to reach out if you do require further assistance. Kind regards, Scott

Dátum zakúpenia: 09/05/2022

Bayley Baxter-Kirby

Overená spoločnosťou Feefo

Hamilton

4 years ago

Čo povedal/-a Bayley Baxter-Kirby o spoločnosti SPCA Pet Insurance:

Great call team

The wonderful lady that called me was thorough and understanding

Recenzie produktov

Dátum zakúpenia: 09/05/2022

Dôveryhodný zákazník

Overená spoločnosťou Feefo

4 years ago

推荐大家也使用这个保险

Dátum zakúpenia: 07/05/2022

Dôveryhodný zákazník

Overená spoločnosťou Feefo

4 years ago

Trained to sell rather than provide customer service. Appalling qualityline

Customer focus to take priority over profit . What a patronizing prompt “good start”!!

SPCA Pet Insurance

4 years ago

Hi there, Thank you for taking the time in sharing your experience with us, I am sorry to hear of your dissatisfaction. As this is not the service we expect our customers to receive, we appreciate you bringing this to our attention. Please do not hesitate to provide additional feedback as I will escalate it to the relevant team to review. Kind regards, Scott

Recenzie produktov

Dátum zakúpenia: 05/05/2022

Cody Milne

Overená spoločnosťou Feefo

4 years ago

Čo povedal/-a Cody Milne o spoločnosti SPCA Pet Insurance:

Helpful kind generous people

Yes the staff were so lovely and helpful. Knowing that looking after my pet will help less fortunate pets is beautiful

Dátum zakúpenia: 04/05/2022

Dôveryhodný zákazník

Overená spoločnosťou Feefo

4 years ago

Friendly, informative

Friendly, informative, welcomed questions and seemed interested

Recenzie produktov

Dátum zakúpenia: 04/05/2022

Dôveryhodný zákazník

Overená spoločnosťou Feefo

4 years ago

Nice professional service

The lady explained everything and made sure I understood.

Recenzie produktov

Dátum zakúpenia: 03/05/2022

Dôveryhodný zákazník

Overená spoločnosťou Feefo

4 years ago

It was very tedious having to have the person phone back and every time identify with date of birth etc. I almost gave up as I found the system very childish and almost embarrassing for the person....

Prečítať viac

SPCA Pet Insurance

4 years ago

Hi there, Thank you for sharing your experience with us, I am sorry to hear about any frustrations caused. We appreciate you bringing this to our attention as we are always looking for new ways to improve our services and understand our customer's needs. Please do not hesitate if you wish to provide additional feedback, we will pass it along to the relevant department to review further. Kind regards, Scott

Recenzie produktov

Dátum zakúpenia: 02/05/2022

Nedostali ste pozvánku zanechať recenziu?

Feefo Trusted Service Awards

Naše nezávislé ocenenia oceňujú najlepšie značky v oblasti služieb zákazníkom. O víťazoch sa rozhoduje na základe hodnotení, ktoré dostávajú od svojich zákazníkov.

Čo sú to ocenenia Trusted Service Awards

Prečo veriť recenziám Feefo?

Zistite viac o spoločnosti Feefo

Recenzie na SPCA Pet Insurance

SPCA Pet InsuranceĎalšie recenzie tohto produktuPrezrieť internetové stránky o produktePurchased four policies, good value for money.

SPCA Pet InsuranceĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteI am happy I have covered my pet, but I did find the pricing to be steep. The cost to cover my moggy cat is more than my renters and contents insurance!

SPCA Pet InsuranceĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteI canceled the policies but i wanted to insure 1 dog instead 2 dogs thelady

SPCA Pet InsuranceĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteEverything my kitties need and more

SPCA Pet InsuranceĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteThe delay of 3 weeks for illness and low rate of discount for multiple pets

SPCA Pet InsuranceĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteWon’t really know until have to use it ( which I hope I don’t)!!

SPCA Pet InsuranceĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteI am decided to not take up the offer. I will look it again once our dear pup is neutered. I have to save up for her to be neutered so same as insurance. Thanks

SPCA Pet InsuranceĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteThe process and information should be more transparent. Please stop with the insurance gobeldy gook. Should get the PDF with exclusions. Before you purchase not after.

Ako sa zbierajú recenzie na Feefo?

Kto môže zanechať recenziu na Feefo?

Ako overujeme recenzie?

Ako sa vysporiadať s falošnými recenziami?