Ako sa zbierajú recenzie na Feefo?

V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.

Kto môže zanechať recenziu na Feefo?

Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.

Ako overujeme recenzie?

Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.

Ako sa vysporiadať s falošnými recenziami?

Spoločnosť Feefo zabraňuje ľuďom zanechávať falošné recenzie, pretože k poskytovaniu spätnej väzby pozývame len overených kupujúcich.

Recenzie smei

Zobrazujú sa všetky recenzie v počte 2,568

Dôveryhodný zákazník

Overená spoločnosťou Feefo

6 years ago

Nearly 5 stars

It was very easy to renew the insurance. I didn't award 5 stars as I had to remind them to send my documents!

Dátum zakúpenia: 13/08/2020

Trusted Customer

Overená spoločnosťou Feefo

6 years ago

Čo povedal/-a Trusted Customer o spoločnosti smei:

There is better out there

I am still with this broker for my insurance but they were not very good at dealing with the COVID situation. Not because they denied cover but they never called me back and just ignored my emails. ...

Prečítať viac

Lauren Charlesworth

smei

6 years ago

Thank you for response, I can see that you contacted uson the 16thApril to query the cover for COVID-19 under your policy, we explained as per your policy wording and a claim was sent to your insurer the same day. Allianz responded to you by email on the 21st April explaining why the claim was rejected and the reasons for this, we were not contacted again until your renewal in May. Should you have any further queries, or wish to discuss this matter further please do not hesitate to get in touch on 0330 134 4602. Kind Regards,Lauren Charlesworth SME Insurance Services

Dátum zakúpenia: 04/08/2020

Trusted Customer

Overená spoločnosťou Feefo

6 years ago

Čo povedal/-a Trusted Customer o spoločnosti smei:

Still waiting for you to send policy please

Lauren Charlesworth

smei

6 years ago

I can confirm that your documents have been resent to the email address we hold on file for you again today. Should you have any further queries, please do not hesitate to get in touch on 0330 134 4602. Kind Regards, Lauren Charlesworth SME Insurance Services

Dátum zakúpenia: 13/08/2020

Trusted Customer

Overená spoločnosťou Feefo

6 years ago

Čo povedal/-a Trusted Customer o spoločnosti smei:

They gave us what we needed, that’s why we go back to them and yes I would recommend them.

Dátum zakúpenia: 25/08/2020

Dôveryhodný zákazník

Overená spoločnosťou Feefo

6 years ago

Good job

GIven the present restrictions the team did a good job even if delays in communication were annoying but inevitable.

Dátum zakúpenia: 09/08/2020

Trusted Customer

Overená spoločnosťou Feefo

6 years ago

Čo povedal/-a Trusted Customer o spoločnosti smei:

Wonderful service as always

Dátum zakúpenia: 18/08/2020

Trusted Customer

Overená spoločnosťou Feefo

Wisbech

6 years ago

Čo povedal/-a Trusted Customer o spoločnosti smei:

Good service all-round.

Very thorough in getting the correct cover at a fair price. Initial response was outside the expected time, but once engaged all went forward very easily.

Dátum zakúpenia: 28/08/2020

Trusted Customer

Overená spoločnosťou Feefo

6 years ago

Čo povedal/-a Trusted Customer o spoločnosti smei:

Very easy to use thanks

Dátum zakúpenia: 20/08/2020

Trusted Customer

Overená spoločnosťou Feefo

6 years ago

Čo povedal/-a Trusted Customer o spoločnosti smei:

Been with last many years.Very assistive and polit and know the markets.

Always assistive and patient and non pushy

Dátum zakúpenia: 30/08/2020

Trusted Customer

Overená spoločnosťou Feefo

6 years ago

Čo povedal/-a Trusted Customer o spoločnosti smei:

WHEN A CUSTOMER CALLS AND CALLS AND CALLS AND CALLS ASKING FOR THEIR POLICY SEND IT

Lauren Charlesworth

smei

6 years ago

Thank you for your response, I can see the documents were emailed on the 5th, and 13th ofAugust this year, however I have resent these to both the email addresses we hold for you today and they should be received soon. Kind Regards, Lauren Charlesworth SME Insurance Services

Dátum zakúpenia: 02/08/2020

Nedostali ste pozvánku zanechať recenziu?

Feefo Trusted Service Awards

Naše nezávislé ocenenia oceňujú najlepšie značky v oblasti služieb zákazníkom. O víťazoch sa rozhoduje na základe hodnotení, ktoré dostávajú od svojich zákazníkov.

Čo sú to ocenenia Trusted Service Awards

Prečo veriť recenziám Feefo?

Zistite viac o spoločnosti Feefo

Recenzie na smei

Ako sa zbierajú recenzie na Feefo?

Kto môže zanechať recenziu na Feefo?

Ako overujeme recenzie?

Ako sa vysporiadať s falošnými recenziami?