Ako sa zbierajú recenzie na Feefo?

V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.

Kto môže zanechať recenziu na Feefo?

Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.

Ako overujeme recenzie?

Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.

Ako sa vysporiadať s falošnými recenziami?

Spoločnosť Feefo zabraňuje ľuďom zanechávať falošné recenzie, pretože k poskytovaniu spätnej väzby pozývame len overených kupujúcich.

Recenzie smei

Zobrazujú sa všetky recenzie v počte 2,568

Dôveryhodný zákazník

Overená spoločnosťou Feefo

5 years ago

Too much paperwork and no summary sheet.

My wife is not computer literate, I sent an email asking how we could contact them if something happened to me; I got no reply. I don't understand their documentation, I couldn't get a summary sheet...

Prečítať viac

Lauren Charlesworth

smei

5 years ago

Thank you for your feedback, we are very sorry about the number of pages includedhowever these form the insurance policy documentation and we are unable to omit any pages. Within the documentation there is a schedule (page 12 onwards) which details the levels of cover provided and is to be read in conjunction with the policy wording, however if you wish to check anything in more detail please do not hesitate to give us a call on the number below. Should you have any further queries, or need to discuss anything with us in the future we can be contacted on 0330 134 4602. Kind Regards, Lauren Charlesworth SME Insurance Services

Dôveryhodný zákazník

5 years ago

You haven't said how my wife would receive/read your documents if anything happened to me; she is 76 years old and is computer illiterate. Additionally I cannot afford to print all the documentation.

Dátum zakúpenia: 29/09/2020

Trusted Customer

Overená spoločnosťou Feefo

5 years ago

Čo povedal/-a Trusted Customer o spoločnosti smei:

Hassle free informative helpful service

Dátum zakúpenia: 20/09/2020

Trusted Customer

Overená spoločnosťou Feefo

5 years ago

Čo povedal/-a Trusted Customer o spoločnosti smei:

I tried to get an answer from them,left messages etc,someone should be mann

Answer the phone,and return messages

Lauren Charlesworth

smei

5 years ago

Thank you for your feedback,we apologise you did not receive a call back andIhave raised this matter internally to prevent this from happening again in the future. Should you have any further queries, please do not hesitate to get in touch on 0330 134 4602. Kind Regards, Lauren Charlesworth SME Insurance Services

Dátum zakúpenia: 26/09/2020

Trusted Customer

Overená spoločnosťou Feefo

5 years ago

Čo povedal/-a Trusted Customer o spoločnosti smei:

Great service

Just a great service easy and no problems

Dátum zakúpenia: 18/09/2020

Trusted Customer

Overená spoločnosťou Feefo

5 years ago

Čo povedal/-a Trusted Customer o spoločnosti smei:

First class service at a competitive price

As usual the service was efficient delivered in a professional and friendly manner.

Dátum zakúpenia: 21/09/2020

Dôveryhodný zákazník

Overená spoločnosťou Feefo

5 years ago

Good phone manner, gave relevant info and confirmed policy

Dátum zakúpenia: 14/09/2020

Dôveryhodný zákazník

Overená spoločnosťou Feefo

5 years ago

GOOD SERVICE, GOOD PRICE GOOD COMMUNICATION

EXCELLENT WOULD RECOMMEND

Dátum zakúpenia: 06/09/2020

Dôveryhodný zákazník

Overená spoločnosťou Feefo

5 years ago

I had to chase up everything myself they weren't bothered.

I was not contacted to renew. After I phoned up myself they did not phone back. Didn't seem to want my business.

Lauren Charlesworth

smei

5 years ago

Thank you for your response, I can see you contacted us regarding your renewal and were called back the same day to discuss further. We apologise that you were not contacted prior to this date, but I can see your renewal policy was placed on cover the following day, however should you wish to discuss thisin more detailplease do not hesitate to get in touch on 0330 134 4602. Kind Regards, Lauren Charlesworth SME Insurance Services

Dátum zakúpenia: 01/09/2020

Trusted Customer

Overená spoločnosťou Feefo

Leeds

5 years ago

Čo povedal/-a Trusted Customer o spoločnosti smei:

Premium cheaper than last year !

Earthing for a cheaper policy

Dátum zakúpenia: 01/09/2020

Dôveryhodný zákazník

Overená spoločnosťou Feefo

5 years ago

Renewal quick and easily done.

Polite approach from the person who made first contact regarding the renewal. Good price sought on my behalf

Dátum zakúpenia: 29/09/2020

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Feefo Trusted Service Awards

Naše nezávislé ocenenia oceňujú najlepšie značky v oblasti služieb zákazníkom. O víťazoch sa rozhoduje na základe hodnotení, ktoré dostávajú od svojich zákazníkov.

Čo sú to ocenenia Trusted Service Awards

Prečo veriť recenziám Feefo?

Zistite viac o spoločnosti Feefo

Recenzie na smei

Ako sa zbierajú recenzie na Feefo?

Kto môže zanechať recenziu na Feefo?

Ako overujeme recenzie?

Ako sa vysporiadať s falošnými recenziami?