Ako sa zbierajú recenzie na Feefo?

V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.

Kto môže zanechať recenziu na Feefo?

Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.

Ako overujeme recenzie?

Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.

Ako sa vysporiadať s falošnými recenziami?

Spoločnosť Feefo zabraňuje ľuďom zanechávať falošné recenzie, pretože k poskytovaniu spätnej väzby pozývame len overených kupujúcich.

Recenzie smei

Zobrazujú sa všetky recenzie v počte 2,568

Dôveryhodný zákazník

Overená spoločnosťou Feefo

6 years ago

The worst ever experience

With Excuses the Covid-10 the worst ever experience!!!

Lauren Charlesworth

smei

6 years ago

Thank you for your response, I can see a complaint was already registered in relation to this and we have responded accordingly. Should you have any further queries, please do not hesitate to get in touch on 0330 134 4602. Kind Regards, Lauren Charlesworth SME Insurance Services

Dátum zakúpenia: 18/08/2020

Trusted Customer

Overená spoločnosťou Feefo

6 years ago

Čo povedal/-a Trusted Customer o spoločnosti smei:

really messed up my insurance cover please go through the recorded phone ca

by doing as they promised listen to the recorded phone calls still waiting for my policy documents as stated in the post.will be looking at different insurance brookers next time was forced through...

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Lauren Charlesworth

smei

6 years ago

Thank you for your feedback, I can see due to a change in circumstances a different policy was required and cover was arranged on this basis. Unfortunately as we are not currently office based we are unable to post any documents, however I can seethat these were emailed to you on the 11th and 13th of August. I have sent another copy by email for you today and these should be received soon. Should you have any further queries, or wish to discuss this matter further, please do not hesitate in touch on 0330 134 4602. Kind Regards, Lauren Charlesworth SME Insurance Services

Dátum zakúpenia: 11/08/2020

Trusted Customer

Overená spoločnosťou Feefo

Rye

6 years ago

Čo povedal/-a Trusted Customer o spoločnosti smei:

Have not got back to me

Get back to customer

Adam Pickering

smei

6 years ago

Thank you for responding. We very much appreciate your feedback. We are sorry if our service has not met your expectations on this occasion and we will contact you to discuss this further. Adam Pickering Senior Customer Services Advisor

Dátum zakúpenia: 12/08/2020

Trusted Customer

Overená spoločnosťou Feefo

North Yorkshire

6 years ago

Čo povedal/-a Trusted Customer o spoločnosti smei:

Advisor didn't appear knowledgeable

Renewal of buildings and contents policy with no changes from the previous year took a number of phone calls with seemingly minor queries from the advisor. He struggled to understand many of the...

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Adam Pickering

smei

6 years ago

Thank you for responding. We very much appreciate your feedback. We are sorry if our service has not met your expectations on this occasion. This will be investigated internally. Should you wish to discuss this further, please do not hesitate to contact us on 0330 134 4602. Adam Pickering Senior Customer Services Advisor

Dátum zakúpenia: 30/08/2020

Trusted Customer

Overená spoločnosťou Feefo

6 years ago

Čo povedal/-a Trusted Customer o spoločnosti smei:

Good generally I was you for many year

Adam Pickering

smei

6 years ago

Thank you for your feedback. Our advisor has now been in contact to discuss the matter. Please do not hesitate to contact us should you require any further assistance.

Dátum zakúpenia: 25/08/2020

Trusted Customer

Overená spoločnosťou Feefo

6 years ago

Čo povedal/-a Trusted Customer o spoločnosti smei:

excellent service from SMEI

Dátum zakúpenia: 01/08/2020

Trusted Customer

Overená spoločnosťou Feefo

6 years ago

Čo povedal/-a Trusted Customer o spoločnosti smei:

VERY GOOD SERVICE AND HAVE BEEN USING THEM MANY YEARS.

Dátum zakúpenia: 03/07/2020

Dôveryhodný zákazník

Overená spoločnosťou Feefo

6 years ago

Not everyone has a computer. , postal mail would of been a help

Dátum zakúpenia: 26/07/2020

Trusted Customer

Overená spoločnosťou Feefo

6 years ago

Čo povedal/-a Trusted Customer o spoločnosti smei:

Excellent Customer Service.

Used them for years now and never had a problem with them. It's them that's had the problem with me. They ring me numerous times, to come up with the best renewal price, but if I'm in with a client...

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Dátum zakúpenia: 19/07/2020

Trusted Customer

Overená spoločnosťou Feefo

6 years ago

Čo povedal/-a Trusted Customer o spoločnosti smei:

Professional service

Very efficient could answer all my questions

Dátum zakúpenia: 01/07/2020

Nedostali ste pozvánku zanechať recenziu?

Feefo Trusted Service Awards

Naše nezávislé ocenenia oceňujú najlepšie značky v oblasti služieb zákazníkom. O víťazoch sa rozhoduje na základe hodnotení, ktoré dostávajú od svojich zákazníkov.

Čo sú to ocenenia Trusted Service Awards

Prečo veriť recenziám Feefo?

Zistite viac o spoločnosti Feefo

Recenzie na smei

Ako sa zbierajú recenzie na Feefo?

Kto môže zanechať recenziu na Feefo?

Ako overujeme recenzie?

Ako sa vysporiadať s falošnými recenziami?