Ako sa zbierajú recenzie na Feefo?

V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.

Kto môže zanechať recenziu na Feefo?

Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.

Ako overujeme recenzie?

Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.

Ako sa vysporiadať s falošnými recenziami?

Spoločnosť Feefo zabraňuje ľuďom zanechávať falošné recenzie, pretože k poskytovaniu spätnej väzby pozývame len overených kupujúcich.

Recenzie ROL Cruise

Zobrazujú sa všetky recenzie v počte 25,691

Dôveryhodný zákazník

Overená spoločnosťou Feefo

4 months ago

Very helpful

Professional friendly advice.

Megan Hammond

ROL Cruise

4 months ago

Thank you for your review, we are delighted to hear that the agent was very helpful and provided professional and friendly advice. We hope you are looking forward to your cruise. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Dôveryhodný zákazník

Overená spoločnosťou Feefo

4 months ago

90% perfect.

Very good on the phone but the receipt for my deposit was not sent to my e-mail address that I confirmed. It was sent to my partners e-mail address which did not cause any problems.

Megan Hammond

ROL Cruise

4 months ago

Thank you for taking the time to leave a review. We can confirm that your email address has now been updated as the primary contact email, and all future correspondence will be sent directly to you. We apologise for any inconvenience this may have caused and appreciate your patience while we resolved the matter. We hope you are looking forward to your upcoming cruise. Should you require any further assistance, please do not hesitate to get in touch. Kind regards, the ROL Cruise Team

Ruth Wasson

Overená spoločnosťou Feefo

GBR

4 months ago

Čo povedal/-a Ruth Wasson o spoločnosti ROL Cruise:

Easy booking with Ollie

Excellent advice and help from Ollie. He answered all my questions, took into account our specific requirements, and explained everything clearly. He made the booking process simple and problem...

Prečítať viac

Megan Hammond

ROL Cruise

4 months ago

Thank you for your amazing review, we are so pleased to hear that Ollie was able to assist you with your booking and provided excellent advice. We hope you are looking forward to your cruise. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Carol

Overená spoločnosťou Feefo

GBR

4 months ago

Čo povedal/-a Carol o spoločnosti ROL Cruise:

Booking next year

Very friendly, very helpful

Megan Hammond

ROL Cruise

4 months ago

Thank you for your review, we are so pleased to hear that the agent was very friendly and helpful. We hope you are looking forward to your cruise. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Doriana Collins

Overená spoločnosťou Feefo

GBR

4 months ago

Čo povedal/-a Doriana Collins o spoločnosti ROL Cruise:

Excellent experience

Excellent service The gentleman who booked the tour for me was very knowledgeable and nice and answered all my questions It was a pleasure talking to him

Megan Hammond

ROL Cruise

4 months ago

Thank you for your review, we are thrilled to hear that the service was excellent and the agent was very knowledgeable. We hope you are looking forward to your holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

John Little

Overená spoločnosťou Feefo

GBR

4 months ago

Čo povedal/-a John Little o spoločnosti ROL Cruise:

very helpful and knowledgeable

Megan Hammond

ROL Cruise

4 months ago

Thank you for your review, we are thrilled to hear that the agent was very helpful and knowledgeable. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Dôveryhodný zákazník

Overená spoločnosťou Feefo

4 months ago

Good providing my message gets passed on.

Megan Hammond

ROL Cruise

4 months ago

Thank you for your 4-star review, we are pleased to hear that the agent was able to assist with your booking. We hope you are looking forward to your cruise. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

William Stracy

Overená spoločnosťou Feefo

GBR

4 months ago

Čo povedal/-a William Stracy o spoločnosti ROL Cruise:

Great professional service,helpful knowledgeable team.8

Megan Hammond

ROL Cruise

4 months ago

Thank you for your review, we are so pleased to hear that you find our agents professional, helpful and knowledgeable. We hope you are looking forward to your holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Linda Willard

Overená spoločnosťou Feefo

GBR

5 months ago

Čo povedal/-a Linda Willard o spoločnosti ROL Cruise:

Excellent service, the person I spoke with over the phone was very helpful and made sure we received everything we were looking for

Megan Hammond

ROL Cruise

5 months ago

Thank you for your review, we are pleased to hear that the service was excellent and the agent was very helpful. We hope you are looking forward to your holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Dôveryhodný zákazník

Overená spoločnosťou Feefo

5 months ago

Very helpful and knowledgeable staff

Helpful and knowledgeable

Megan Hammond

ROL Cruise

5 months ago

Thank you for your review, we are delighted to hear that you find our agents very helpful and knowledgeable. We hope you are looking forward to your holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Nedostali ste pozvánku zanechať recenziu?

Feefo Trusted Service Awards

Naše nezávislé ocenenia oceňujú najlepšie značky v oblasti služieb zákazníkom. O víťazoch sa rozhoduje na základe hodnotení, ktoré dostávajú od svojich zákazníkov.

Čo sú to ocenenia Trusted Service Awards

Prečo veriť recenziám Feefo?

Zistite viac o spoločnosti Feefo

Recenzie na ROL Cruise

Ako sa zbierajú recenzie na Feefo?

Kto môže zanechať recenziu na Feefo?

Ako overujeme recenzie?

Ako sa vysporiadať s falošnými recenziami?