Ako sa zbierajú recenzie na Feefo?

V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.

Kto môže zanechať recenziu na Feefo?

Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.

Ako overujeme recenzie?

Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.

Ako sa vysporiadať s falošnými recenziami?

Spoločnosť Feefo zabraňuje ľuďom zanechávať falošné recenzie, pretože k poskytovaniu spätnej väzby pozývame len overených kupujúcich.

Recenzie Ramble Worldwide

Dôveryhodný zákazník

11 years ago

Very polite and informative

Ramblers Walking Holidays

Ramble Worldwide

11 years ago

Thank you for your feedback. We always do all we can to provide an excellent customer service experience to each and every one of our clients. We wish you only memorable and enjoyable experiences with us always. Kind regards Darren Fields Sales Development Manager

Dátum zakúpenia: 11/03/2015

0

Dôveryhodný zákazník

11 years ago

I booked the holiday over the 'phone. The person who dealt with my enquiry had a pleasant…

I booked the holiday over the 'phone. The person who dealt with my enquiry had a pleasant and helpful manner. Overall, booking the holiday was straightforward, with no problems.

Ramblers Walking Holidays

Ramble Worldwide

11 years ago

Thank you for your valued feedback. We always do all we can to provide an excellent customer service experience to each and every one of our clients. Please be aware of our 'First Experience Offer' which benefits your family, friends and yourself, should they travel with either Ramblers Worldwide Holidays or Adagio for the first time. We wish you only memorable and enjoyable experiences with us always. Kind regards Darren Fields Sales Development Manager

Dátum zakúpenia: 12/03/2015

0

Dôveryhodný zákazník

11 years ago

Very helpful and informative

Ramblers Walking Holidays

Ramble Worldwide

11 years ago

Thank you for your feedback. We wish you only memorable and enjoyable experiences with us always. Kind regards Darren Fields Sales Development Manager

Dátum zakúpenia: 12/03/2015

0

Dôveryhodný zákazník

11 years ago

Simple and straightforward.

Ramblers Walking Holidays

Ramble Worldwide

11 years ago

Thank you for your feedback. We always do all we can to provide an excellent customer service experience to each and every one of our clients. We wish you only memorable and enjoyable experiences with us always. Kind regards Darren Fields Sales Development Manager

Dátum zakúpenia: 16/02/2015

0

Dôveryhodný zákazník

11 years ago

For the past five years or so I usually go on one Ramblers Holiday per…

For the past five years or so I usually go on one Ramblers Holiday per year. I hope, indeed expect to go on many more in future years!

Ramblers Walking Holidays

Ramble Worldwide

11 years ago

Thank you for your wonderful feedback. We are delighted to hear that you continue to enjoy your holidays with us. We always do all we can to provide an excellent customer service experience to each and every one of our clients. Please also be aware of our 'First Experience Offer' which benefits your family, friends and yourself, should they travel with either Ramblers Worldwide Holidays or Adagio for the first time. We wish you only memorable and enjoyable experiences with us always. Kind regards Darren Fields Sales Development Manager

Dátum zakúpenia: 26/02/2015

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Dôveryhodný zákazník

11 years ago

The lady who took the booking was friendly and efficient and kept me advised of…

The lady who took the booking was friendly and efficient and kept me advised of the situation as she promised when she had to check on flight availability.

Ramblers Walking Holidays

Ramble Worldwide

11 years ago

Thank you for your valued feedback. We always do all we can to provide an excellent customer service experience to each and every one of our clients. We wish you only memorable and enjoyable experiences with us always. Kind regards Darren Fields Sales Development Manager

Dátum zakúpenia: 02/03/2015

0

Dôveryhodný zákazník

11 years ago

Always look in the Ramblers Brochure first when looking for a walking holiday. Keep up…

Always look in the Ramblers Brochure first when looking for a walking holiday. Keep up the good work!

Ramblers Walking Holidays

Ramble Worldwide

11 years ago

Thank you for your valued feedback and kind words of support. We always do all we can to provide an excellent customer service experience to each and every one of our clients. Please also be aware of our 'First Experience Offer' which benefits your family, friends and yourself, should they travel with either Ramblers Worldwide Holidays or Adagio for the first time. We wish you only memorable and enjoyable experiences with us always and hope you will enjoy our new brochures due to be sent out shortly. Kind regards Darren Fields Sales Development Manager

Dátum zakúpenia: 25/02/2015

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Dôveryhodný zákazník

11 years ago

It was a pleasure speaking to Katie when making this reservation.

Dôveryhodný zákazník

11 years ago

We have taken numerous holidays with Ramblers Worldwide Holidays and have enjoyed every one.

Ramblers Walking Holidays

Ramble Worldwide

11 years ago

Thank you for your valued feedback. We are so pleased to hear that you continue to enjoy your holidays with us. We always do all we can to provide an excellent customer service experience to each and every one of our clients. Please be aware of our 'First Experience Offer' which benefits your family, friends and yourself, should they travel with either Ramblers Worldwide Holidays or Adagio for the first time. We wish you only memorable and enjoyable experiences with us always. Kind regards Darren Fields Sales Development Manager

Dátum zakúpenia: 25/02/2015

0

Dôveryhodný zákazník

11 years ago

Used Ramblers Worldwide previously, always well organised and problems are quickly resolved

Ramblers Walking Holidays

Ramble Worldwide

11 years ago

Thank you for your valued feedback. We always do all we can to provide an excellent customer service experience to each and every one of our clients. Please be aware of our 'First Experience Offer' which benefits your family, friends and yourself, should they travel with either Ramblers Worldwide Holidays or Adagio for the first time. We wish you only memorable and enjoyable experiences with us always. Kind regards Darren Fields Sales Development Manager

Recenzie produktov

Dátum zakúpenia: 01/03/2015

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Dôveryhodný zákazník

11 years ago

We have thoroughly enjoyed 9 Ramblers Worldwide Holidays, so far! Their organisation is excellent and…

We have thoroughly enjoyed 9 Ramblers Worldwide Holidays, so far! Their organisation is excellent and accommodation, meals, itineraries, transport, EVERYTHING is always top quality value for money....

Prečítať viac

Ramblers Walking Holidays

Ramble Worldwide

11 years ago

Thank you for your wonderful feedback. It is so pleasing to receive such a lovely review of your experiences. We always do all we can to provide an excellent customer service experience to each and every one of our clients. Please be aware of our new 'First Experience Offer' which benefits your family, friends and yourself, should they travel with either Ramblers Worldwide Holidays or Adagio for the first time. We wish you only memorable and enjoyable experiences with us always. Kind regards Darren Fields Sales Development Manager

Dátum zakúpenia: 03/03/2015

0