Ako sa zbierajú recenzie na Feefo?

V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.

Kto môže zanechať recenziu na Feefo?

Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.

Ako overujeme recenzie?

Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.

Ako sa vysporiadať s falošnými recenziami?

Spoločnosť Feefo zabraňuje ľuďom zanechávať falošné recenzie, pretože k poskytovaniu spätnej väzby pozývame len overených kupujúcich.

Recenzie Headwater

Zobrazujú sa všetky recenzie v počte 1,494

Dôveryhodný zákazník

Overená spoločnosťou Feefo

7 months ago

Easy booking process

Stephanie has Headwater was super helpful and knowledgeable and provided everything we needed in booking our self-guided walking trip in Malta

Sophie

Headwater

7 months ago

Thank you for your wonderful review! We are delighted to hear that Stephanie was so helpful and knowledgeable while organising your self-guided walking trip. We hope you have an amazing time. Sophie Customer Relations Executive

PETER BRYANT

Overená spoločnosťou Feefo

GBR

7 months ago

Čo povedal/-a PETER BRYANT o spoločnosti Headwater:

Headwater the cycle holiday experts

I always book my cycle holidays through Headwater because I’m assured of excellent service and a thoroughly enjoyable holiday

Sophie

Headwater

7 months ago

Thank you for your lovely review! We are delighted you choose Headwater for your cycling holidays and really appreciate your continued support. Sophie Customer Relations Executive

JEAN EVANSON

Overená spoločnosťou Feefo

GBR

7 months ago

Čo povedal/-a JEAN EVANSON o spoločnosti Headwater:

Tailored to our needs

Hannah was very responsive to the ideas we had to add extra nights into our holiday. She also helped us choose the appropriate flight to make the journeys more pleasant. Prompt communication and we...

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Sophie

Headwater

7 months ago

Thank you for your kind review! We are so pleased Hannah could help with your extra nights and flights, and delighted that you're happy with the holiday we have put together. Sophie Customer Relations Executive

ANDREW PILKINGTON

Overená spoločnosťou Feefo

7 months ago

Čo povedal/-a ANDREW PILKINGTON o spoločnosti Headwater:

Easy booking

The booking process has been very straightforward and efficiently handled.

Sophie

Headwater

7 months ago

Thank you for taking the time to leave such positive feedback. I am so glad to hear the booking process was clear and handled efficiently for you. Sophie Customer Relations Executive

ISOBEL GEORGE

Overená spoločnosťou Feefo

GBR

7 months ago

Čo povedal/-a ISOBEL GEORGE o spoločnosti Headwater:

Excellent from first enquiry through to booking.

Excellent, prompt and friendly. I thought the very clear, itemised invoice was excellent. Transparent about the additional costs. Equally impressed with the initiative to include the rail tickets we...

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Sophie

Headwater

7 months ago

Thank you so much for your lovely feedback! We are delighted to hear that you found everything clear, helpful, and friendly. I will be sure to pass your kind words on to Luke, he will be delighted to know he made such a positive impression. Sophie Customer Relations Executive

Dôveryhodný zákazník

Overená spoločnosťou Feefo

7 months ago

Extremely good service from Stephanie. She listened to what we wanted, presented a clear and professional looking quotation and was very clear in explaining the next steps.

Sophie

Headwater

7 months ago

Thank you for your kind words! We are delighted Steph could provide such a clear and helpful experience. Sophie Customer Relations Executive

LINDA

Overená spoločnosťou Feefo

GBR

7 months ago

Čo povedal/-a LINDA o spoločnosti Headwater:

Great service

I found Andrew, our travel consultant, to be very patient, friendly and professional in his approach. He was a pleasure to deal with and responded very promptly to emails. He took time to explore...

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Sophie

Headwater

7 months ago

Thank you for taking the time to share such wonderful feedback. We are delighted to hear how positive your experience was with Andrew and that he was able to be so supportive and make such a difference in your booking process. I have passed on your kind words to himself and the team. Sophie Customer Relations Executive

JOANNE JACKSON

Overená spoločnosťou Feefo

GBR

7 months ago

Čo povedal/-a JOANNE JACKSON o spoločnosti Headwater:

Timely, Responsive and informative service from the lovely headwater team

The service was excellent as always and my emails were responded to promptly with the information I required. Nothing appears to be too much trouble for the staff at Headwater

Sophie

Headwater

7 months ago

Thank you so much for taking the time to leave such a kind and positive review. The team, especially Andrew will be delighted to hear their effort has made a great impact. Sophie Customer Relations Executive

MARK PITCAIRN KNOWLES

Overená spoločnosťou Feefo

GBR

7 months ago

Čo povedal/-a MARK PITCAIRN KNOWLES o spoločnosti Headwater:

Efficient, knowledgeable and friendly

Sophie

Headwater

7 months ago

Thank you for your kind words regarding your booking experience. Sophie Customer Relations Executive

Dôveryhodný zákazník

Overená spoločnosťou Feefo

7 months ago

Great service

Very helpful, clear information.

Sophie

Headwater

7 months ago

Thank you for taking the time to leave such a kind review. Sophie Customer Relations Executive

Nedostali ste pozvánku zanechať recenziu?

Feefo Trusted Service Awards

Naše nezávislé ocenenia oceňujú najlepšie značky v oblasti služieb zákazníkom. O víťazoch sa rozhoduje na základe hodnotení, ktoré dostávajú od svojich zákazníkov.

Čo sú to ocenenia Trusted Service Awards

Prečo veriť recenziám Feefo?

Zistite viac o spoločnosti Feefo

Recenzie na Headwater

Ako sa zbierajú recenzie na Feefo?

Kto môže zanechať recenziu na Feefo?

Ako overujeme recenzie?

Ako sa vysporiadať s falošnými recenziami?