Ako sa zbierajú recenzie na Feefo?

V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.

Kto môže zanechať recenziu na Feefo?

Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.

Ako overujeme recenzie?

Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.

Ako sa vysporiadať s falošnými recenziami?

Spoločnosť Feefo zabraňuje ľuďom zanechávať falošné recenzie, pretože k poskytovaniu spätnej väzby pozývame len overených kupujúcich.

Recenzie Headwater

Zobrazujú sa všetky recenzie v počte 1,494

IAN W

Overená spoločnosťou Feefo

GBR

7 months ago

Čo povedal/-a IAN W o spoločnosti Headwater:

Positive booking experience

Professional and supportive

Sophie

Headwater

7 months ago

Thank you for your positive review. Sophie Customer Relations Executive

DIANNE DAWSON

Overená spoločnosťou Feefo

GBR

7 months ago

Čo povedal/-a DIANNE DAWSON o spoločnosti Headwater:

Professional and reassuring

Helen was very friendly and was able to answer all my questions.

Sophie

Headwater

7 months ago

Thank you for your kind words, Helen will be delighted to hear them. Sophie Customer Relations Executive

GEOFF

Overená spoločnosťou Feefo

GBR

7 months ago

Čo povedal/-a GEOFF o spoločnosti Headwater:

Helpful Service

Stephanie was very friendly and helpful. She was quick to respond to queries and answered my questions frankly and honestly.

Sophie

Headwater

7 months ago

Thank you very much for your kind and positive review. Stephanie will be delighted to hear your kind words, I will ensure they are passed along. Sophie Customer Relations Executive

WILLIAM PHILLIPS

Overená spoločnosťou Feefo

GBR

7 months ago

Čo povedal/-a WILLIAM PHILLIPS o spoločnosti Headwater:

Very efficient and pleasant. A good experience.

Sophie

Headwater

7 months ago

Thank you for taking the time to leave such a positive review. Sophie Customer Relations Executive

Dôveryhodný zákazník

Overená spoločnosťou Feefo

7 months ago

Pleasant, responsive helpful service

The service is courteous, responsive and very helpful in the planning of our trip. We are excited to enjoy the holiday, which is quite soon!

Sophie

Headwater

7 months ago

Thank you for taking the time to leave such a kind and positive review. We look forward to welcoming you on your Headwater trip soon. Sophie Customer Relations Executive

Dôveryhodný zákazník

Overená spoločnosťou Feefo

7 months ago

Friendly and helpful advice given at initial booking stage

Sophie

Headwater

7 months ago

Thank you for your kind review regarding our booking service, we look forward to welcoming you on your Headwater trip. Sophie Customer Relations Executive

Dôveryhodný zákazník

Overená spoločnosťou Feefo

7 months ago

Very helpful and looked after our bookings very well.

Sophie

Headwater

7 months ago

Thank you so much for taking the time to leave us a 5 star review. Sophie Customer Relations Executive

MARK QUIGLEY

Overená spoločnosťou Feefo

GBR

7 months ago

Čo povedal/-a MARK QUIGLEY o spoločnosti Headwater:

Delightful to deal with and provided fantastic customer service

Hannah was amazing, she listened carefully to our brief and was clear, precise, accurate and responsive. Within 24 hrs of taking the brief she had returned a quote that was almost spot on and then...

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Sophie

Headwater

7 months ago

I am delighted to see that Hannah made such a positive impact on your booking experience. I will be sure to pass your kind words along to her and the rest of the team. Thank you also for taking the time to leave such a delightful review. Sophie Customer Relations Executive

MICHAEL PHOENIX

Overená spoločnosťou Feefo

GBR

7 months ago

Sophie

Headwater

7 months ago

Thank you very much for you review, it means a lot to us all here. Sophie Customer Relations Executive

Dôveryhodný zákazník

Overená spoločnosťou Feefo

7 months ago

Helpful, friendly, knowledgeable & patient. Timely follow-ups without pressure. Will be able to say more once we return from our holiday.

Sophie

Headwater

7 months ago

Thank you for taking the time to leave such positive remarks, we look forward to welcoming you on your Headwater Holiday and your feedback upon your return. Sophie Customer Relations Executive

Nedostali ste pozvánku zanechať recenziu?

Feefo Trusted Service Awards

Naše nezávislé ocenenia oceňujú najlepšie značky v oblasti služieb zákazníkom. O víťazoch sa rozhoduje na základe hodnotení, ktoré dostávajú od svojich zákazníkov.

Čo sú to ocenenia Trusted Service Awards

Prečo veriť recenziám Feefo?

Zistite viac o spoločnosti Feefo

Recenzie na Headwater

Ako sa zbierajú recenzie na Feefo?

Kto môže zanechať recenziu na Feefo?

Ako overujeme recenzie?

Ako sa vysporiadať s falošnými recenziami?