Ako sa zbierajú recenzie na Feefo?

V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.

Kto môže zanechať recenziu na Feefo?

Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.

Ako overujeme recenzie?

Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.

Ako sa vysporiadať s falošnými recenziami?

Spoločnosť Feefo zabraňuje ľuďom zanechávať falošné recenzie, pretože k poskytovaniu spätnej väzby pozývame len overených kupujúcich.

Recenzie Headwater

Zobrazujú sa všetky recenzie v počte 1,494

Dôveryhodný zákazník

Overená spoločnosťou Feefo

6 months ago

Helpful advice

Excellent kind personalised courteous advice for my booking

Sophie

Headwater

6 months ago

Thank you for taking the time to leave such kind feedback. Our team are delighted to help you book your holiday. Sophie Customer Relations Executive

Dôveryhodný zákazník

Overená spoločnosťou Feefo

6 months ago

Another Headwater holiday to look forward to!

Excellent service. No trouble getting through to a very friendly member of staff - Megan. She went through all our requirements - adding on extra nights, upgrades, etc., and informed us of all the...

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Sophie

Headwater

6 months ago

Thank you for such kind feedback. We are so pleased Megan was able to help with all the details and make the booking process easy. We hope you have a wonderful time on your next Headwater Holiday! Sophie Customer Relations Executive

FIONA HOPE

Overená spoločnosťou Feefo

6 months ago

Čo povedal/-a FIONA HOPE o spoločnosti Headwater:

Excellent service

Great customer service again from Headwater. Our second holiday booked with them again.

Sophie

Headwater

6 months ago

Thank you for your continued support. We are so pleased to have helped with your second Headwater Holiday. Sophie Customer Relations Executive

STEPHEN DICKINSON

Overená spoločnosťou Feefo

GBR

6 months ago

Čo povedal/-a STEPHEN DICKINSON o spoločnosti Headwater:

Excellent

Dedicated and professional. Headwater carefully listens to your requests and then finds and creates the perfect holiday. Thank you Hannah.

Sophie

Headwater

6 months ago

Thank you for taking the time to leave such a kind review. We are thrilled you had a great experience, and I will be sure to pass your kind words on to Hannah. Sophie Customer Relations Executive

Dôveryhodný zákazník

Overená spoločnosťou Feefo

6 months ago

Sophie

Headwater

6 months ago

Thank you so much for taking the time to leave a positive review regarding your Headwater experience. Sophie Customer Relations Executive

Dôveryhodný zákazník

Overená spoločnosťou Feefo

6 months ago

Sophie

Headwater

6 months ago

Thank you so much for taking the time to leave a 5 star review, it means a lot to the entirety of the Headwater team. Sophie Customer Relations Executive

YURY MILGRAM

Overená spoločnosťou Feefo

7 months ago

Sophie

Headwater

7 months ago

Thank you so much for your 5-star review. We really appreciate your confidence in Headwater and hope you have a fantastic time whilst away. Sophie Customer Relations Executive

Dôveryhodný zákazník

Overená spoločnosťou Feefo

7 months ago

Very efficient, friendly and helpful response to my initial enquiry from Stephanie, thank you.

Sophie

Headwater

7 months ago

Thank you so much for your lovely feedback! We are really glad Steph was able to help so efficiently. Sophie Customer Relations Executive

JEREMY THOMAS

Overená spoločnosťou Feefo

GBR

7 months ago

Čo povedal/-a JEREMY THOMAS o spoločnosti Headwater:

Highly recommended

Excellent service from Stella during an initial enquiry and a subsequent booking. She was patient, thorough and courteous - thank you. Highly recommended.

Sophie

Headwater

7 months ago

Thank you so much for your lovely feedback. I am delighted to hear Stella provided such patient and thorough service during your enquiry and booking. We really appreciate the recommendation! Sophie Customer Relations Executive

PATRICK

Overená spoločnosťou Feefo

GBR

7 months ago

Čo povedal/-a PATRICK o spoločnosti Headwater:

Great booking experience.

Excellent service all round. In making the booking I was able to get through to a representative without any waiting. The service was helpful and very well informed, seeming to know the facts on the...

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Sophie

Headwater

7 months ago

Thank you so much for your wonderful review. We are delighted to hear you received such helpful and efficient service throughout your booking. It means a great deal to the team, and we are thrilled we could make the process smooth and straightforward for you. Sophie Customer Relations Executive

Nedostali ste pozvánku zanechať recenziu?

Feefo Trusted Service Awards

Naše nezávislé ocenenia oceňujú najlepšie značky v oblasti služieb zákazníkom. O víťazoch sa rozhoduje na základe hodnotení, ktoré dostávajú od svojich zákazníkov.

Čo sú to ocenenia Trusted Service Awards

Prečo veriť recenziám Feefo?

Zistite viac o spoločnosti Feefo

Recenzie na Headwater

Ako sa zbierajú recenzie na Feefo?

Kto môže zanechať recenziu na Feefo?

Ako overujeme recenzie?

Ako sa vysporiadať s falošnými recenziami?