Ako sa zbierajú recenzie na Feefo?

V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.

Kto môže zanechať recenziu na Feefo?

Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.

Ako overujeme recenzie?

Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.

Ako sa vysporiadať s falošnými recenziami?

Spoločnosť Feefo zabraňuje ľuďom zanechávať falošné recenzie, pretože k poskytovaniu spätnej väzby pozývame len overených kupujúcich.

Recenzie Flexitreks

Zobrazujú sa všetky recenzie v počte 977

Tony

Overená spoločnosťou Feefo

Isle of Man

6 years ago

Čo povedal/-a Tony o spoločnosti Flexitreks:

Ally was super helpful. Organised a trip in a blink that the opposition failed in eight weeks.

Andy

Flexitreks

6 years ago

Thanks Anthony, we really appreciate the positive feedback.

Dátum zakúpenia: 12/06/2021

Seymour Pearman

Overená spoločnosťou Feefo

6 years ago

Čo povedal/-a Seymour Pearman o spoločnosti Flexitreks:

Thank you

Given all the uncertainty thrown up by the current situation, Ally has been great with providing advice and reassurance on my trip, which I have now deferred until 2021.Thanks for everything.

Andy

Flexitreks

6 years ago

You are welcome Seymour and thanks for your understanding during this process.

Dátum zakúpenia: 14/06/2021

Dôveryhodný zákazník

Overená spoločnosťou Feefo

6 years ago

Supportive and helpful

Flexitreks have kept us informed of all the changes, including moving the deposit and booking to 2021. Prior to this Flexitreks helped in ensuring a couple of people in the party could join in later...

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Andy

Flexitreks

6 years ago

Happy to help - many thanks for taking the time to submit this lovely review.

Dátum zakúpenia: 01/07/2021

Dôveryhodný zákazník

Overená spoločnosťou Feefo

6 years ago

Very prompt and responsive.

Pre-tour information and communications were very clear. Unfortunately our tour was cancelled because of the Covid pandemic. Flexitreks staff were prompt, personable and helpful in giving us credit...

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Andy

Flexitreks

6 years ago

We're so glad you were satisfied with our service and we look forward to helping you to actually experience one of our holidays next year.

Dátum zakúpenia: 05/06/2021

Dôveryhodný zákazník

Overená spoločnosťou Feefo

6 years ago

2020 Holiday Disruption

Kept me up to date regarding developments due to the Covid-19 pandemic. Offered to transfer my deposit to a holiday in 2021.

Andy

Flexitreks

6 years ago

Happy to help and glad we were able to defer your cycling holiday to 2021.

Dátum zakúpenia: 28/06/2021

Peter Belfield

Overená spoločnosťou Feefo

6 years ago

Čo povedal/-a Peter Belfield o spoločnosti Flexitreks:

Outstanding customer service

We have used this company several times. All their tours have been great but what marks them out is their customer service and care. Ally in particular is outstanding and has helped us rearrange a...

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Andy

Flexitreks

6 years ago

Thanks Peter, we really appreciate you taking the rime to submit such a positive review during these challenging times.

Dátum zakúpenia: 01/07/2021

Janet Jenkin

Overená spoločnosťou Feefo

York, UK

6 years ago

Čo povedal/-a Janet Jenkin o spoločnosti Flexitreks:

First class service

Flexitreks service has been excellent, the holiday was easy to book and then we were hit with Covid19. We have been kept informed and updated on a regular basis over the last few weeks by Flexitreks...

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Andy

Flexitreks

6 years ago

Thanks for the lovely review Janet. You are more than welcome and we look forward to taking you cycling next year.

Dátum zakúpenia: 12/06/2021

Dôveryhodný zákazník

Overená spoločnosťou Feefo

6 years ago

Excellent service as always.

After booking I received my booking information and our invoice. However when covid 19 started to change our lives and we realised the holiday in June wouldn't go ahead received two emails informing...

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Andy

Flexitreks

6 years ago

We're glad you were happy with the service provided and look forward to fulfilling your cycling holiday next year.

Dátum zakúpenia: 20/06/2021

John Fielding

Overená spoločnosťou Feefo

6 years ago

Čo povedal/-a John Fielding o spoločnosti Flexitreks:

Helpful

The lady who answered my email and phone call could not have been more helpful and understanding. The fact I was dealing with a good human served to fill me a sense of trust.

Andy

Flexitreks

6 years ago

Thanks John, Ally gets a lot of great reviews but this is one of her favourites.

Dátum zakúpenia: 21/06/2021

Sandra Stanway

Overená spoločnosťou Feefo

6 years ago

Čo povedal/-a Sandra Stanway o spoločnosti Flexitreks:

Cant wait for our next holiday

Very pleasant, helpful and friendly manner.

Andy

Flexitreks

6 years ago

Thanks Sandra, we can't wait to help you with your next holiday either.

Dátum zakúpenia: 22/05/2021

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Feefo Trusted Service Awards

Naše nezávislé ocenenia oceňujú najlepšie značky v oblasti služieb zákazníkom. O víťazoch sa rozhoduje na základe hodnotení, ktoré dostávajú od svojich zákazníkov.

Čo sú to ocenenia Trusted Service Awards

Prečo veriť recenziám Feefo?

Zistite viac o spoločnosti Feefo

Recenzie na Flexitreks

Ako sa zbierajú recenzie na Feefo?

Kto môže zanechať recenziu na Feefo?

Ako overujeme recenzie?

Ako sa vysporiadať s falošnými recenziami?