Ako sa zbierajú recenzie na Feefo?

V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.

Kto môže zanechať recenziu na Feefo?

Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.

Ako overujeme recenzie?

Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.

Ako sa vysporiadať s falošnými recenziami?

Spoločnosť Feefo zabraňuje ľuďom zanechávať falošné recenzie, pretože k poskytovaniu spätnej väzby pozývame len overených kupujúcich.

Recenzie Flexitreks

Zobrazujú sa všetky recenzie v počte 977

Trevor Almack

Overená spoločnosťou Feefo

5 years ago

Čo povedal/-a Trevor Almack o spoločnosti Flexitreks:

Five star service

Flexitreks have been extremely helpful during a difficult period for their business. They handled my case promptly and efficiently. I will definitely use them again and have no hesitation in...

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Andy

Flexitreks

5 years ago

We really appreciate you taking the time to post this lovely review Trevor, hopefully we can help you with another cycling holiday soon!

Dátum zakúpenia: 22/05/2021

David Archer

Overená spoločnosťou Feefo

Alnwick, Northumberland

5 years ago

Čo povedal/-a David Archer o spoločnosti Flexitreks:

Genuine and helpful service.

Consistently helpful, pleasant and prompt responses to inquiries at a time of uncertainty around travel possibilities, with a sense that they had our wellbeing genuinely at heart , not just...

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Andy

Flexitreks

5 years ago

Thank you so much David, your comments really do mean a lot in these challenging times.

Dátum zakúpenia: 22/05/2021

Wendy Carr

Overená spoločnosťou Feefo

Malham

6 years ago

Čo povedal/-a Wendy Carr o spoločnosti Flexitreks:

Flexitreks are a very friendly, considerate and professional team.

Despite us not being able to take our planned holiday because of the virus situation, Flexitreks were really good to deal with. They were always friendly, considerate and professional, and kept us as...

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Dátum zakúpenia: 20/04/2020

Mark Brown

Overená spoločnosťou Feefo

6 years ago

Čo povedal/-a Mark Brown o spoločnosti Flexitreks:

Communicated very well

Nice and simple and fitted our plans with the distances we wanted. Have not got the hotel details yet, as we booked far in advance. With Covid the options were communicated well and in good time to...

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Dátum zakúpenia: 20/04/2020

Dôveryhodný zákazník

Overená spoločnosťou Feefo

6 years ago

Great service

We were booked to visit Holland in August but due to the circumstances of the travel and as we’d are both in a vulnerable age group we decided to defer our holiday to next year. We were very pleased...

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Dátum zakúpenia: 20/04/2020

Vivienne Adshead

Overená spoločnosťou Feefo

Norwich

6 years ago

Čo povedal/-a Vivienne Adshead o spoločnosti Flexitreks:

Exemplary service from a great team.

Flexitreks could not have been more helpful and fair. We were so looking forward to our trip so the fact we had to cancel was a huge disappointment. Ali and the team were exceptionally clear and...

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Dátum zakúpenia: 28/03/2020

Martin Belsham

Overená spoločnosťou Feefo

6 years ago

Čo povedal/-a Martin Belsham o spoločnosti Flexitreks:

An excellent company I will book with again next year.

Flexitreks is a responsive and well organised company, always available to address my questions. Their response in providing an early refund to my booked holiday due to the Covid-19 related...

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Ally

Flexitreks

6 years ago

Thank you Martin, praise like this is welcome at any time but especially during this very challenging period. We really do appreciate it.

Dátum zakúpenia: 10/05/2020

Dôveryhodný zákazník

Overená spoločnosťou Feefo

6 years ago

Postponed Trip due to Pandemic

The biking tour company responded to promptly to all of our emails, which was much appreciated. They kept our deposit to use in 2021 during the same dates. We would have been happier with a more...

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Ally

Flexitreks

6 years ago

Thank you for your review. You can in fact book any available date in 2021 - we will contact you directly to discuss this is in more detail.

Dátum zakúpenia: 26/05/2021

Jan Tallis

Overená spoločnosťou Feefo

6 years ago

Čo povedal/-a Jan Tallis o spoločnosti Flexitreks:

Recommended

Clears and helpful, thank you.

Ally

Flexitreks

6 years ago

You are very welcome!

Dátum zakúpenia: 29/05/2021

Judith Stewart

Overená spoločnosťou Feefo

Southport

6 years ago

Čo povedal/-a Judith Stewart o spoločnosti Flexitreks:

No other cycle tour company comes close to the expertise of Flexitreks.

Outstanding customer service and knowledge of the cycle tours matched to a clear understanding of what we wanted to experience on the trip. Ally took time to get to know us as an individual client...

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Ally

Flexitreks

6 years ago

Thank you so much for taking the time to submit this truly wonderful review Judith, we really do appreciate it.

Dátum zakúpenia: 14/06/2020

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Feefo Trusted Service Awards

Naše nezávislé ocenenia oceňujú najlepšie značky v oblasti služieb zákazníkom. O víťazoch sa rozhoduje na základe hodnotení, ktoré dostávajú od svojich zákazníkov.

Čo sú to ocenenia Trusted Service Awards

Prečo veriť recenziám Feefo?

Zistite viac o spoločnosti Feefo

Recenzie na Flexitreks

Ako sa zbierajú recenzie na Feefo?

Kto môže zanechať recenziu na Feefo?

Ako overujeme recenzie?

Ako sa vysporiadať s falošnými recenziami?