Ako sa zbierajú recenzie na Feefo?

V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.

Kto môže zanechať recenziu na Feefo?

Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.

Ako overujeme recenzie?

Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.

Ako sa vysporiadať s falošnými recenziami?

Spoločnosť Feefo zabraňuje ľuďom zanechávať falošné recenzie, pretože k poskytovaniu spätnej väzby pozývame len overených kupujúcich.

Recenzie ExoticDirect

Zobrazujú sa všetky recenzie v počte 1,995

Mr Gordon Ireland

Overená spoločnosťou Feefo

Portaferry

5 years ago

Čo povedal/-a Mr Gordon Ireland o spoločnosti ExoticDirect:

Great company - easy to deal with

I found Exotic Direct very helpful and easy to deal with

Alec

ExoticDirect

5 years ago

Hi Gordon, Thank you for giving us this positive review and also for taking the time to add such nice comments. It's great to know that you've found us easy to deal with and also that our team have all be helpful.Should you ever have any questions about your policy, or if we can help in any other way, please do get back in touch and we'll be very happy to assist you. Best regards, The Exotic Direct Pet Insurance Team

Mrs Rebecca

Overená spoločnosťou Feefo

South Wales.

5 years ago

Čo povedal/-a Mrs Rebecca o spoločnosti ExoticDirect:

Premium pet insurance

No problems. Straight forward application. Paid out directly to vets.

Alec

ExoticDirect

5 years ago

Hi Rebecca, Thank you for giving us this positive review and also for taking the time to add comments about your recent experience. We are of course sorry to hear that you pet has recently had problems and that you needed to make a claim for vet treatment - but we were also pleased to read that your experience of making this claim was a straight forward one and the there were not any problems; either making the claim itself or paying your vets directly. Should you ever have any questions about your policy, this recent claim, or if we can help in any other way - then please do get back in touch and we'll be very happy to assist you. Best regards, The Exotic Direct Pet Insurance Team

Mrs Nadia Shihab

Overená spoločnosťou Feefo

5 years ago

Čo povedal/-a Mrs Nadia Shihab o spoločnosti ExoticDirect:

Excellent

Excellent prompt efficient service - thank you

Alec

ExoticDirect

5 years ago

Thank you for giving us this positive review.We were all really please to read your comments and see that you're happy with the service we are providing. If you ever have any questions about your policy, or if we can assist in any other way, please do get back in touch and we'll be very happy to help. Best regards, The Exotic Direct Pet Insurance Team.

Mrs Leonie Alvey

Overená spoločnosťou Feefo

5 years ago

Čo povedal/-a Mrs Leonie Alvey o spoločnosti ExoticDirect:

Renewal was quick and easy. Also was easy to amend the details and there were no issues.

Alec

ExoticDirect

5 years ago

Hi Leonie, Thank you for giving us this positive review and also for taking the time to add your comments. It's good to know that your latest renewal was a quick and easy process. We're pleased to hear that the team also made it easy for you to update the details you needed to amend. If you ever have any questions about your policy, or if we can help in any other way, please do get back in touch and we'll be very happy to assist you. Best regards, The Exotic Direct Pet Insurance Team.

Miss Kelly Milton

Overená spoločnosťou Feefo

5 years ago

Čo povedal/-a Miss Kelly Milton o spoločnosti ExoticDirect:

Great price, brilliant cover value

Alec

ExoticDirect

5 years ago

Thank you for giving us this positive review. It's great to know your happy with both the level of cover and also the price. If you ever have any questions about your policy, or if we can help in any other way, please do get back in touch and we'll be very happy to assist you. Best regards, The Exotic Direct Pet Insurance Team.

Dôveryhodný zákazník

Overená spoločnosťou Feefo

5 years ago

Quick and easy to insure our new additions to our family over the phone, great service!

Alec

ExoticDirect

5 years ago

Thank you for giving us this positive review and also for taking the time to add your comments. It's great to know that you found it quick and easy to insure your new pets when you called and spoke to us. Should you ever have any questions about your policy, or if we can help in any other way, please do get back in touch and we'll be very happy to assist you. Best regards, The Exotic Direct Pet Insurance Team.

Mrs Becci Rutherford

Overená spoločnosťou Feefo

5 years ago

Čo povedal/-a Mrs Becci Rutherford o spoločnosti ExoticDirect:

Fantastic quick and efficient

Alec

ExoticDirect

5 years ago

Hi Becci, Thank you for giving us this positive review. It's great to know that you're happy with everything we've been able to do for you. Should you ever have any questions about your policy, or if we can help in any other way, please do get back in touch and we'll be very happy to assist you. Best regards, The Exotic Direct Pet Insurance Team

Dôveryhodný zákazník

Overená spoločnosťou Feefo

5 years ago

Helpful, straightforward process

Friendly, helpful and could answer my questions. Offered me several options. Very straightforward process.

Nathan

ExoticDirect

5 years ago

Hello, Thank you so much for rating us 5*s! We really appreciate the time taken to leave a review! Happy to hear our staff were able to answer the questions and provide serval options. Kind regards, The Exotic Direct Team.

Dôveryhodný zákazník

Overená spoločnosťou Feefo

5 years ago

Fantastic customer service

After a great chat with exotic direct, they managed to lower our renewal premium and offer a personalised policy that couldn't be better. We have made multiple previous claims on various animals and...

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Alec

ExoticDirect

5 years ago

Thank you for giving us this positive review and also for taking the time to add such nice comments. It's great to know that when you contacted us about your renewal, our team listened to what you needed from the insurance product and were able to make changes that personalised the cover to your insurance needs and also lowered the price. Should you ever have any questions about your policy, or if we can help in any other way, please do get back in touch and we'll be very happy to assist you. Best regards, The Exotic Direct Pet Insurance Team

Miss Sally Spaticchia

Overená spoločnosťou Feefo

5 years ago

Čo povedal/-a Miss Sally Spaticchia o spoločnosti ExoticDirect:

Lovely helpfull staff. They paid out in full.

I've been with them for a few years now and made 2 claims which were dealt with very fairly

Alec

ExoticDirect

5 years ago

Hi Sally, Thank you for giving us this positive review and also for taking the time to add such nice comments. It's great to know that we've been able to help you with previous claims and also that you've had such good experiences when you needed to contact our staff. If you ever have any questions about your policy, or if you need to make any further claims, please do not hesitate to get back in touch. Best regards, The Exotic Direct Pet Insurance Team

Nedostali ste pozvánku zanechať recenziu?

Feefo Trusted Service Awards

Naše nezávislé ocenenia oceňujú najlepšie značky v oblasti služieb zákazníkom. O víťazoch sa rozhoduje na základe hodnotení, ktoré dostávajú od svojich zákazníkov.

Čo sú to ocenenia Trusted Service Awards

Prečo veriť recenziám Feefo?

Zistite viac o spoločnosti Feefo

Recenzie na ExoticDirect

Ako sa zbierajú recenzie na Feefo?

Kto môže zanechať recenziu na Feefo?

Ako overujeme recenzie?

Ako sa vysporiadať s falošnými recenziami?