Ako sa zbierajú recenzie na Feefo?

V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.

Kto môže zanechať recenziu na Feefo?

Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.

Ako overujeme recenzie?

Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.

Ako sa vysporiadať s falošnými recenziami?

Spoločnosť Feefo zabraňuje ľuďom zanechávať falošné recenzie, pretože k poskytovaniu spätnej väzby pozývame len overených kupujúcich.

Recenzie ExoticDirect

Zobrazujú sa všetky recenzie v počte 1,995

Dôveryhodný zákazník

Overená spoločnosťou Feefo

5 years ago

Easy, efficient, friendly staff.

Making a claim was easy and efficient. Replies regarding my claim were fast on both email and phone. The the staff helped me understand the process in making a claim and receiving my payment.

Hayley

ExoticDirect

5 years ago

Hi there, Thank you so much for taking the time to leave your positive review and for your great comments regarding our service. We hope you have a great week! The Exotic Direct Claims Team.

Miss Diana Harti

Overená spoločnosťou Feefo

5 years ago

Čo povedal/-a Miss Diana Harti o spoločnosti ExoticDirect:

I love my pet and I recommend buying from here.

They had really good service and were extremely friendly. Plus the prices are affordable and so I would definitely buy from them again.

Louise

ExoticDirect

5 years ago

Hi Diana, Thank you very much for your great review and five star rating! We are delighted to hear your great comments regarding our friendly services and affordable policies, thank you! Kind Regards The Exotic Direct Team

Dôveryhodný zákazník

Overená spoločnosťou Feefo

5 years ago

Friendly staff, healthy animals.

Very helpful staff. Pet arrived as described and in good health. No problems at all. Pet even came with 30 days free pet insurance. Magic!

Louise

ExoticDirect

5 years ago

Hi There, Thank you for taking the time to review us and for rating us with 5 stars! We are so pleased to hear you are happy with your cover and it is great to hear your comments regarding our friendly services, thank you! Kind Regards The Exotic Direct Team

Mrs Joy Hunt

Overená spoločnosťou Feefo

5 years ago

Čo povedal/-a Mrs Joy Hunt o spoločnosti ExoticDirect:

Excellent Customer Care with Sales

The man on the phone was very helpful & friendly He took the time to go through everything with me & I was very satisfied

Louise

ExoticDirect

5 years ago

Hi Joy, Thank you for your lovely review and for rating us with 5 stars! We are delighted to hear your great comments regarding our sales team, thank you! Kind Regards The Exotic Direct Team

Dôveryhodný zákazník

Overená spoločnosťou Feefo

5 years ago

Great as always

Quick and easy to get a quote and make a purchase. The policy details are clear so you know what is/isn't included. Exotic direct have always been my 'go to' company for exotic insurance and even...

Prečítať viac

Louise

ExoticDirect

5 years ago

Hi There, Thank you for your lovely review and five star rating! It is really great to hear your positive comments regarding our service and cover options, thank you! Kind Regards The Exotic Direct Team

Dôveryhodný zákazník

Overená spoločnosťou Feefo

5 years ago

Excellent

I got a satisfactory answer from Customer Services before I bought pet Insurance for my African Grey Parrot. I will certainly reccomend to anyone Rxotic Firect for Pet Insurance.

Louise

ExoticDirect

5 years ago

Hi There, Thank you for your great review and for rating us with five stars. We are very happy to hear your comments regarding our service, thank you very much! Kind Regards The Exotic Direct Team

Louisa

Overená spoločnosťou Feefo

Portsmouth

5 years ago

Nahrané médiá

Zobraziť všetky médiá (1)

Čo povedal/-a Louisa o spoločnosti ExoticDirect:

Brilliant service and very easy to set up - patch is very grateful ***

Louise

ExoticDirect

5 years ago

Hi Louisa, Thank you for your review and five star rating! We are so pleased to hear your lovely comments regarding our service, thank you very much. We are also very pleased to hear that Patch is happy too! :) Kind Regards The Exotic Direct Team

Dôveryhodný zákazník

Overená spoločnosťou Feefo

5 years ago

Site was easy to use. But a company's professionalism can only be tested when you need them. Although I hope that never happens

Louise

ExoticDirect

5 years ago

Hi There, Thank you for taking the time to review us and for rating us with five stars! We are very pleased to hear your positive comments regarding our website, thank you!Kind RegardsThe Exotic Direct Team

Mrs Anette Windross

Overená spoločnosťou Feefo

5 years ago

Čo povedal/-a Mrs Anette Windross o spoločnosti ExoticDirect:

great service

Great service

Louise

ExoticDirect

5 years ago

Hi Anette, Thank you for taking the time to review us and for rating us with five stars! We are delighted to hear your comments regarding our service, thank you! Kind Regards The Exotic Direct Team

Dôveryhodný zákazník

Overená spoločnosťou Feefo

5 years ago

"Thanks for renewing with Exotic Direct. Please review your recent exerience." This is the first I've heard of renewing

Alec

ExoticDirect

5 years ago

Thank you for taking my call today in order to discuss your feedback. We are very sorry to learn that your original renewal documents did not arrive with you in the post and also for any confusion that this may have caused. As we were able to confirm that your correspondence information is all correct, this problem should not be repeated in the future. As requested on the phone, a copy of your latest renewal pack has now been emailed to you and if you do have any questions about it, or need to make any changes, please do get back in touch and we'll be very happy to assist you. Best regards, The Exotic Direct Pet Insurance Team

Nedostali ste pozvánku zanechať recenziu?

Feefo Trusted Service Awards

Naše nezávislé ocenenia oceňujú najlepšie značky v oblasti služieb zákazníkom. O víťazoch sa rozhoduje na základe hodnotení, ktoré dostávajú od svojich zákazníkov.

Čo sú to ocenenia Trusted Service Awards

Prečo veriť recenziám Feefo?

Zistite viac o spoločnosti Feefo

Recenzie na ExoticDirect

Ako sa zbierajú recenzie na Feefo?

Kto môže zanechať recenziu na Feefo?

Ako overujeme recenzie?

Ako sa vysporiadať s falošnými recenziami?