Ako sa zbierajú recenzie na Feefo?

V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.

Kto môže zanechať recenziu na Feefo?

Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.

Ako overujeme recenzie?

Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.

Ako sa vysporiadať s falošnými recenziami?

Spoločnosť Feefo zabraňuje ľuďom zanechávať falošné recenzie, pretože k poskytovaniu spätnej väzby pozývame len overených kupujúcich.

Recenzie ExoticDirect

Zobrazujú sa všetky recenzie v počte 1,993

Nikki Sullivan

Overená spoločnosťou Feefo

Bordon

3 years ago

Čo povedal/-a Nikki Sullivan o spoločnosti ExoticDirect:

Easily and quickly resolved

Process only took a matter of days from submitting the claim to receiving payment. Cannot recommend enough, great service

Lloyd Glater

ExoticDirect

3 years ago

Good Morning Nikki, Thank you so much for taking the time to leave a 5* review, we are so pleased to hear that you find our services so easy and quick to use. Have a wonderful Christmas! The Exotic Direct Claims Team.

Mrs Leanne Holland

Overená spoločnosťou Feefo

St. Helens

3 years ago

Čo povedal/-a Mrs Leanne Holland o spoločnosti ExoticDirect:

Fantastic communication and dealt with the vets directly

Brilliant communication and dealt with the claim very Efficiently . Also dealing with the vets directly which saved me the stress.

Lloyd Glater

ExoticDirect

3 years ago

Good Morning Leanne, Thank you so much for taking the time to leave a 5* review, we are so pleased to hear that you find our services so stress free and quick to use. Have a wonderful Christmas! The Exotic Direct Claims Team.

Robert Hill

Overená spoločnosťou Feefo

Southampton

3 years ago

Čo povedal/-a Robert Hill o spoločnosti ExoticDirect:

Excellent claim service.

All handled between vets and Exotic Direct. Once vet submitted claim form payment was made in full within just a few days.

Lloyd Glater

ExoticDirect

3 years ago

Good Morning Robert, Thank you so much for taking the time to leave a 5* review, we are so pleased to hear that you find our services so easy and quick to use. Have a wonderful Christmas! The Exotic Direct Claims Team.

Dôveryhodný zákazník

Overená spoločnosťou Feefo

3 years ago

Appreciate Exotic

Our furry companions and us as owners are very fortunate to have Exotic Direct as our insurance. Very understanding and quick to assist.

Lloyd Glater

ExoticDirect

3 years ago

Good Morning, Thank you so much for taking the time to leave a 5* review, we are so pleased to hear that you find our services so easy and quick to use. We wish you a wonderful Christmas! The Exotic Direct Claims Team.

Dôveryhodný zákazník

Overená spoločnosťou Feefo

3 years ago

They answer the mails and the claims were dealt quickly.

Lloyd Glater

ExoticDirect

3 years ago

Good Morning, Thank you so much for taking the time to leave a 5* review, we are so pleased to hear that you find our services so helpful and quick to use. Have a wonderful Christmas! The Exotic Direct Claims Team.

Mrs Pauline Bidmade

Overená spoločnosťou Feefo

Corbridge

3 years ago

Čo povedal/-a Mrs Pauline Bidmade o spoločnosti ExoticDirect:

Always prompt and helpful. They dealt directly with our vet.

Lloyd Glater

ExoticDirect

3 years ago

Good Morning Pauline, Thank you so much for taking the time to leave a 5* review, we are so pleased to hear that you find our services so easy and quick to use. Have a wonderful Christmas! The Exotic Direct Claims Team.

Dôveryhodný zákazník

Overená spoločnosťou Feefo

3 years ago

Would not be without this Insurance

So easy to use. We all want what is best for our pets and having this insurance means we can have it without worrying about huge vet bills.

Lloyd Glater

ExoticDirect

3 years ago

Good Morning, Thank you so much for taking the time to leave a 5* review, we are so pleased to hear that you find our services so easy to use. Have a lovely weekend and all the best, The Exotic Direct Claims Team.

Dôveryhodný zákazník

Overená spoločnosťou Feefo

3 years ago

I am Very happy

Gabriella

ExoticDirect

3 years ago

Hi there, Thank you so much for taking the time to leave a 5* review, we are so pleased you are happy. Have a lovely weekend and all the best, The Exotic Direct Claims Team.

Dôveryhodný zákazník

Overená spoločnosťou Feefo

3 years ago

Exotics Direct always courteous on the phone. Easy to submit claim and payment is always made promptly either to the vets or the client. Always very sympathetic also during the loss of your pet.

Gabriella

ExoticDirect

3 years ago

Hi there, Thank you so much for taking the time to leave such a lovely review. We were so sorry to hear about your little friend. We are pleased you have found our claims process prompt and easy. Have a lovely weekend, The Exotic Direct Claims Team.

Dôveryhodný zákazník

Overená spoločnosťou Feefo

3 years ago

First Class

Quick and easy claims, Polite and efficient staff and no reason to say anything else.

Gabriella

ExoticDirect

3 years ago

Hello there! Thank you so much for taking the time out of your day to leave us with your positive review. It’s great to hear that you are happy with our claims process and our team members. We hope you have a lovely weekend,The Exotic Direct Claims Team.

Nedostali ste pozvánku zanechať recenziu?

Feefo Trusted Service Awards

Naše nezávislé ocenenia oceňujú najlepšie značky v oblasti služieb zákazníkom. O víťazoch sa rozhoduje na základe hodnotení, ktoré dostávajú od svojich zákazníkov.

Čo sú to ocenenia Trusted Service Awards

Prečo veriť recenziám Feefo?

Zistite viac o spoločnosti Feefo

Recenzie na ExoticDirect

Ako sa zbierajú recenzie na Feefo?

Kto môže zanechať recenziu na Feefo?

Ako overujeme recenzie?

Ako sa vysporiadať s falošnými recenziami?