Ako sa zbierajú recenzie na Feefo?

V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.

Kto môže zanechať recenziu na Feefo?

Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.

Ako overujeme recenzie?

Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.

Ako sa vysporiadať s falošnými recenziami?

Spoločnosť Feefo zabraňuje ľuďom zanechávať falošné recenzie, pretože k poskytovaniu spätnej väzby pozývame len overených kupujúcich.

Recenzie ExoticDirect

Zobrazujú sa všetky recenzie v počte 1,993

Dôveryhodný zákazník

Overená spoločnosťou Feefo

3 years ago

Very supportive, explained well what I needed to do regarding our claim.

Lloyd Glater

ExoticDirect

3 years ago

Good Morning, Thank you so much for taking the time to leave a 5* review, we are so pleased to hear that you have found our services so helpful and straightforward to use. We wish you a great weekend. The Exotic Direct Claims Team.

Dôveryhodný zákazník

Overená spoločnosťou Feefo

3 years ago

If you’re not a fortune teller don’t bother

Would have selected 0 stars if possible. Our Bearded Dragon died only 3 weeks after we got him due to gout and possibly due to unformed kidneys. However because we were unaware of this and it...

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Lloyd Glater

ExoticDirect

3 years ago

Good Morning, We're sorry to hear that your Bearded Dragon has passed away and that you have not been satisfied with our service. We have tried to contact you by telephone today to discuss this matter with you. If you would like to discuss this matter further please contact us on 0345 982 5505.

Mr Marc Ozholl

Overená spoločnosťou Feefo

3 years ago

Čo povedal/-a Mr Marc Ozholl o spoločnosti ExoticDirect:

A godsend in a difficult time

The team at Exotic Direct, especially Vicky, Lloyd, Alice and Hayley, have been utterly brilliant over the years and I've always felt secure knowing they were looking after my pet bearded dragon...

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Lloyd Glater

ExoticDirect

3 years ago

Good Morning Marc, Thank you so much for taking the time to leave a 5* review, we really appreciate the wonderful feedback you've provided. As pet owners ourselves we know how much they mean to us and how difficult it is when we have to say goodbye. We're glad to hear that we were able to help make everything a little bit easier for you during such a difficult time. All the best. The Exotic Direct Claims Team.

Mr Ian Howell

Overená spoločnosťou Feefo

3 years ago

Čo povedal/-a Mr Ian Howell o spoločnosti ExoticDirect:

Dealt with very quickly

Absolutely fantastic was quickly dealt with without any stress what so ever

Lloyd Glater

ExoticDirect

3 years ago

Good Morning Ian, Thank you so much for taking the time to leave a 5* review, we are so pleased to hear that you have found our services so quick and stress-free to use. We wish you a great weekend. The Exotic Direct Claims Team.

Mrs Louise Heaton-Prouse

Overená spoločnosťou Feefo

3 years ago

Čo povedal/-a Mrs Louise Heaton-Prouse o spoločnosti ExoticDirect:

Easy effortless and hassle free

My claim was effortless and quick with no hassle at all. Couldn’t be happier. Thank you very much.

Lloyd Glater

ExoticDirect

3 years ago

Good Morning Louise, Thank you so much for taking the time to leave a 5* review, we are so pleased to hear that you have found our services quick and stress-free to use. We wish you a very happy new year. The Exotic Direct Claims Team.

Mrs Louise Heaton-Prouse

3 years ago

Thank you very much. Happy new year to you too

Miss Carol Hughes

Overená spoločnosťou Feefo

3 years ago

Čo povedal/-a Miss Carol Hughes o spoločnosti ExoticDirect:

A swift and smooth claim

Settled the claim quickly with no fuss.

Lloyd Glater

ExoticDirect

3 years ago

Good Morning Carol, Thank you so much for taking the time to leave a 5* review, we are so pleased to hear that you have found our service so quick and stress-free to use. We wish you a very happy new year. The Exotic Direct Claims Team.

Dôveryhodný zákazník

Overená spoločnosťou Feefo

3 years ago

Quick and easy

Staff were very helpful on the phone, the process to submit the claim was simple and the payment was received very quickly with a clear explanation of how the amount was calculated.

Lloyd Glater

ExoticDirect

3 years ago

Good Morning, Thank you so much for taking the time to leave a 5* review, we are so pleased to hear that you have found our services so helpful, fast and straightforward to use. We wish you a very happy new year. The Exotic Direct Claims Team.

Miss Emma Johnson

Overená spoločnosťou Feefo

3 years ago

Čo povedal/-a Miss Emma Johnson o spoločnosti ExoticDirect:

Smooth and stress free claim

Really approachable staff and kind emails sent whilst dealing with the loss of our pet. No hassle or extra stress to deal with, everything processed smoothly

Lloyd Glater

ExoticDirect

3 years ago

Good Morning Emma, Thank you so much for taking the time to leave a 5* review. As pet owners ourselves we know how hard it can be when we have to say goodbye. We are so pleased to hear that we have provided such a smooth and stress-free service for you during a difficult time. We wish you all the best for the new year. The Exotic Direct Claims Team.

Dôveryhodný zákazník

Overená spoločnosťou Feefo

3 years ago

Paid claim efficiently

Yes have always found Exotic Direct a very good company

Lloyd Glater

ExoticDirect

3 years ago

Good Morning, Thank you so much for taking the time to leave a 5* review, we are so pleased to hear that you have found our service so efficient to use. We wish you a very happy new year. The Exotic Direct Claims Team.

Mr & Mrs Darren & Tara Smith

Overená spoločnosťou Feefo

3 years ago

Čo povedal/-a Mr & Mrs Darren & Tara Smith o spoločnosti ExoticDirect:

Exotic Direct have been brilliant through the process of claiming for our parrot that passed away. They have been very empathetic and understanding. It has been a very hard and emotional time and...

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Lloyd Glater

ExoticDirect

3 years ago

Good Morning Darren & Tara. Thank you so much for taking the time to leave a 5* review. As pet owners ourselves we know how difficult it can be when we have to say goodbye. We wish you a nice Christmas and new year. The Exotic Direct Claims Team.

Mr & Mrs Darren & Tara Smith

3 years ago

Thank you. Merry Christmas to you all...

Nedostali ste pozvánku zanechať recenziu?

Feefo Trusted Service Awards

Naše nezávislé ocenenia oceňujú najlepšie značky v oblasti služieb zákazníkom. O víťazoch sa rozhoduje na základe hodnotení, ktoré dostávajú od svojich zákazníkov.

Čo sú to ocenenia Trusted Service Awards

Prečo veriť recenziám Feefo?

Zistite viac o spoločnosti Feefo

Recenzie na ExoticDirect

Ako sa zbierajú recenzie na Feefo?

Kto môže zanechať recenziu na Feefo?

Ako overujeme recenzie?

Ako sa vysporiadať s falošnými recenziami?