Ako sa zbierajú recenzie na Feefo?

V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.

Kto môže zanechať recenziu na Feefo?

Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.

Ako overujeme recenzie?

Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.

Ako sa vysporiadať s falošnými recenziami?

Spoločnosť Feefo zabraňuje ľuďom zanechávať falošné recenzie, pretože k poskytovaniu spätnej väzby pozývame len overených kupujúcich.

Recenzie ExoticDirect

Zobrazujú sa všetky recenzie v počte 1,995

Trusted Customer

Overená spoločnosťou Feefo

6 years ago

Nahrané médiá

Zobraziť všetky médiá (3)

Čo povedal/-a Trusted Customer o spoločnosti ExoticDirect:

low cost and easy.

Easy to use website and swift set up of insurance. Inexpensive monthly cost to ensure my three noodle babies are safe and protected.

Alec

ExoticDirect

6 years ago

Hi Jennifer, Thank you for giving us this positive review and also for taking the time to add those great photos along with your nice comments. We were very pleased to read that you found everything swift to set up and also that you're happy with the insurance premium. If you ever have any questions about your policy, or need our assistance with anything else, please do get in touch and the team will be happy to help you. Best regards, The Exotic Direct Team

Trusted Customer

Overená spoločnosťou Feefo

Kingston upon Hull, East Riding of Yorkshire

6 years ago

Čo povedal/-a Trusted Customer o spoločnosti ExoticDirect:

Excellent service

I've had my Parrots insured for many years. On the occasions I've had to make a claim the application has gone through swiftly. When I had to change the policy holders name from my ex husband's to...

Prečítať viac

Alec

ExoticDirect

6 years ago

Hi Susan, Thank you for giving us this positive review and also for taking the time to add your comments. It's great to know that you've received excellent service from us when you've need our help in the past and also that you wouldn't consider any other insurance company to take care of your parrots - we're all very flattered! If you do ever have any questions about your policy, or if we can assist you in any other way, please give us a call and we'll be very happy to help. Best regards, The Exotic Direct Pet Insurance Team

Dôveryhodný zákazník

Overená spoločnosťou Feefo

6 years ago

Easy straight forward and no hassle

Alec

ExoticDirect

6 years ago

Thank you for giving us this positive review. It's great to know that you found everything to be straight forward and also hassle free. If you ever have any questions about your policy, or if you need our help with anything else, please do give us a call. Best regards, The Exotic Direct Team

Trusted Customer

Overená spoločnosťou Feefo

6 years ago

Čo povedal/-a Trusted Customer o spoločnosti ExoticDirect:

The website was easy to navigate. I did however get some help from another customer

Alec

ExoticDirect

6 years ago

Hi Amanda, Thank you for giving us this positive review. It's great to know you're happy with our website. If you ever have any questions about your policy or need our assistance with anything else, please do get in touch. Best regards, The Exotic Direct Team

Dôveryhodný zákazník

Overená spoločnosťou Feefo

6 years ago

Nahrané médiá

Zobraziť všetky médiá (2)

Definitely recommend. Fantastic service, provides peace of mind

Sarah

ExoticDirect

6 years ago

Hi there, Thank you for your lovely review! We are happy to hear that you have peace of mind with us and that you thought our service was fantastic. Thank you very much for taking the time to leave your review, Kind Regards, The Exotic Direct Team

Trusted Customer

Overená spoločnosťou Feefo

6 years ago

Čo povedal/-a Trusted Customer o spoločnosti ExoticDirect:

Straightforward.

Straightforward to renew.

Sarah

ExoticDirect

6 years ago

Hi Damian, Thank you very much for taking the time to leave your review, we are happy to hear that you found our renewal process straightforward! Kind Regards, The Exotic Direct Team.

Dôveryhodný zákazník

Overená spoločnosťou Feefo

6 years ago

Easy and quick service lots of advice throughout

Alec

ExoticDirect

6 years ago

Thank you giving us this positive review. It's great to know that you're happy with the service we provided and that we were also able to provide the information you needed. If you ever have any questions about your policy, or if we can help in any other way, please do get in touch. Best regards, The Exotic Direct Team

Trusted Customer

Overená spoločnosťou Feefo

6 years ago

Čo povedal/-a Trusted Customer o spoločnosti ExoticDirect:

Calcium for Torts

Brilliant for our tortoise Elvis

Sarah

ExoticDirect

6 years ago

Hi Naomi, Thank you very much for taking the time to leave your review, we are glad to hear that you are happy with your policy for Elvis! Kind Regards, The Exotic Direct Team.

Trusted Customer

Overená spoločnosťou Feefo

6 years ago

Čo povedal/-a Trusted Customer o spoločnosti ExoticDirect:

Fast delivery, great quality

Sarah

ExoticDirect

6 years ago

Hi Emily, Thank you for taking the time to leave us a 5 star review for Exotic Direct! If you need us at all in the future please do let us know. Kind Regards, The Exotic Direct Team.

Dôveryhodný zákazník

Overená spoločnosťou Feefo

6 years ago

Excellent service.

Friendly and professional, questions answered promptly and understandable explanations given.

Alec

ExoticDirect

6 years ago

Thank you for giving us this positive review and for taking the time to add your comments. It's great to know that you're happy with the service we provide and that we've been able to fully answer/explain the questions you had when you contacted us. If you ever need any further help or assistance with your policy, please do get in touch. Best regards, The Exotic Direct Pet Insurance Team

Nedostali ste pozvánku zanechať recenziu?

Feefo Trusted Service Awards

Naše nezávislé ocenenia oceňujú najlepšie značky v oblasti služieb zákazníkom. O víťazoch sa rozhoduje na základe hodnotení, ktoré dostávajú od svojich zákazníkov.

Čo sú to ocenenia Trusted Service Awards

Prečo veriť recenziám Feefo?

Zistite viac o spoločnosti Feefo

Recenzie na ExoticDirect

Ako sa zbierajú recenzie na Feefo?

Kto môže zanechať recenziu na Feefo?

Ako overujeme recenzie?

Ako sa vysporiadať s falošnými recenziami?