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Отзывы о ExoticDirect | Отзывы о службе поддержки клиентов для https://www.feefo.com/reviews/exotic-direct | Feefo

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Miss Jasmine Sullivan

9 days ago

Что Miss Jasmine Sullivan сказал(-а) о ExoticDirect:

It’s perfect that they automatically renews so you don’t have to worry

Дата покупки: 19/04/2024

Jodie

ExoticDirect

7 days ago

Hi Jasmine,

Many thanks for the positive feedback on our website, our aim is to make things as simple as possible.

Kind regards
The Exotic Direct Team

1 товар куплен

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Mrs Janet Robbins

Cheltenham

13 days ago

Что Mrs Janet Robbins сказал(-а) о ExoticDirect:

Excellent service

I have used Exotics insurance for my ferrets for the past 7 or 8 years. I have a never had a claim refused. The maximum level for ferrets is quite low at £2000 especially as the majority of mine have...

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Дата покупки: 17/04/2024

Jodie

ExoticDirect

7 days ago

Hi Janet,

Thanks for taking the time to leave feedback for us. We really appreciate it and are glad you were happy with our service.

Kind Regards,
Exotic Direct Team

1 товар куплен

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Надежный клиент

13 days ago

Fabulous

Easy to talk to Jodie all about insurance for my African grey Whoopi

Дата покупки: 15/04/2024

Jodie

ExoticDirect

7 days ago

Hi,

Thank you so much for taking the time to leave a positive review, we are extremely pleased you were happy with the service (:

Kind Regards,
Exotic Direct Team

1 товар куплен

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Надежный клиент

16 days ago

Great!

Really well informed and gave great advice as I’m a first time reptile owner

Дата покупки: 15/04/2024

Sam

ExoticDirect

15 days ago

Hi,

Thanks for leaving us such positive feedback and we're really, really pleased to hear you found the service so helpful!

Kin regards,
The Exotic Direct Team

1 товар куплен

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Miss Kelly Curtis

Swindon

20 days ago

Что Miss Kelly Curtis сказал(-а) о ExoticDirect:

Great insurance company

Always 5 star service. Never had an issue with a claim. Have used these for nearly 4 years now.

Дата покупки: 11/04/2024

Sam

ExoticDirect

19 days ago

Hi Kelly,

Thank you so much for the great feedback on your claims experience! We really appreciate your time leaving this review. (:

Kind regards
The Exotic Direct Team

1 товар куплен

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Miss Kaye Williams

Wednesbury

27 days ago

Что Miss Kaye Williams сказал(-а) о ExoticDirect:

We can concentrate on loving Charlie knowing he is covered so well

Easy to sort out excellent deal. Charlie is very important to us so it’s nice he is in safe hands with this policy. We can concentrate on loving him whilst we know he’s covered so well

Дата покупки: 03/04/2024

Catherine

ExoticDirect

26 days ago

Hi Kaye,

Thanks for the great feedback on our cover, we spent a lot of time developing a policy to suit both the owner and pet!

Kind Regards
The Exotic Direct Team

1 товар куплен

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Mr Andy Rann

Porton

1 month ago

Что Mr Andy Rann сказал(-а) о ExoticDirect:

Hassle Free Renewal.

Hassle Free Renewal. I did not have to remember as ExoticDirect looked after that for me.

Дата покупки: 23/03/2024

Jodie

ExoticDirect

1 month ago

Hi Andy,

Thanks for the great feedback on our service levels, we aim to please.

Kind Regards
The Exotic Direct Team

1 товар куплен

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Mrs Kim Collinson

Guernsey

1 month ago

Что Mrs Kim Collinson сказал(-а) о ExoticDirect:

Dealt with issue quickly and efficiently, very easy no fuss

Дата покупки: 20/03/2024

Jodie

ExoticDirect

1 month ago

Hi Kim,

Thank you so much for taking the time to leave a positive review, we are extremely pleased you were happy with the service (:

Kind Regards,
The Exotic Direct Team

1 товар куплен

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Надежный клиент

1 month ago

Efficiently and sensitively dealt with the claim for fees spent when my hamster died

Дата покупки: 22/03/2024

Catherine

ExoticDirect

1 month ago

Hi

Thanks for the great feedback on our claims service.

We aim to make claiming with us a better experience than with insurance providers and are pleased to hear its working. Many thanks.

Kind Regards
The Exotic Direct Team

1 товар куплен

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Mrs Susan Dunford

Blackpool

1 month ago

Что Mrs Susan Dunford сказал(-а) о ExoticDirect:

Renewing my insurance was so simple, I just get an email with my renewal amount on, such a brilliant service, anyone with exotic species needs to insure them through this company

Дата покупки: 12/03/2024

Catherine

ExoticDirect

1 month ago

Hi Susan,

Thank you so much for taking the time to leave a positive review, we are extremely pleased you were happy with the service (:

Kind Regards
The Exotic Direct Team

1 товар куплен

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Информация о ExoticDirect

Situated in Sussex, we’re a friendly company, with lots of experience! In fact we’ve been insuring exotic pets since 1996. We understand the kind of problems that exotic pet owners can face. As a small team, we talk to each other! This means that if you have a problem or a question we can deal with it quickly and sympathetically, liaising with our team when necessary.

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0345 340 4090

1-10 Summers Street, London, Greater London, EC1R 5BD, United Kingdom

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