Claims are processed quickly and efficiently, with helpful updates along the way. All of the staff who deal with your calls are so helpful and always friendly. This company has been a godsend to me...
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Amy
ExoticDirect
1 month ago
Hello,
Many thanks for taking the time to leave feedback, it’s much appreciated and our customer service team and claims department will be so happy to hear this.
Kind regards
The Exotic Direct Team
first time iv ever used a claim with a pet insurer and im amazed how fast the process was from start to end and good call staff always helpfull . many thanks for everthing .
Amy
ExoticDirect
1 month ago
Hello,
We aim to make claiming with us a better experience than with insurance providers and are so pleased to hear its working. Many thanks.
Kind regards
The Exotic Direct Team
Что Mrs Michelle Smith-Whelan сказал(-а) о ExoticDirect:
Have received good service, and always been kept in the loop
Amy
ExoticDirect
1 month ago
Hello,
Thanks for taking the time to leave feedback for us. We really appreciate it and are glad you were happy with our service.
Kind regards
The Exotic Direct Team
The service is great with exotic direct. They send through all information by your preferred preference, and the information given is easy to understand. They were also very helpful when I had a...
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Amy
ExoticDirect
1 month ago
Hello ,
Thank you so much for taking the time to leave a positive review, we are extremely pleased you were happy with the service (:Kind regards
The Exotic Direct Team
Что Mrs Lesley Smithers сказал(-а) о ExoticDirect:
Great company
Always really helpful and compassionate understanding. Specially when we lost our dragon recently. We have our budgie with you so feel assured and happy with the service thank you x
Amy
ExoticDirect
1 month ago
Hello,
Many thanks for taking the time to leave feedback, it’s much appreciated and our customer service team will be happy to hear this!
Kind regards
The Exotic Direct Team
Excellent service very friendly, always quick with delivery
Amy
ExoticDirect
2 months ago
Hello,
Thanks for taking the time to leave feedback for us. We really appreciate it and are glad you were happy with our service.
Kind regards
The Exotic Direct Team
Situated in Sussex, we’re a friendly company, with lots of experience! In fact we’ve been insuring exotic pets since 1996. We understand the kind of problems that exotic pet owners can face. As a small team, we talk to each other! This means that if you have a problem or a question we can deal with it quickly and sympathetically, liaising with our team when necessary.
Наши независимые награды отмечают лучшие бренды за обслуживание клиентов. Победители определяются на основе оценок, которые они получают от своих клиентов.
Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.
Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Situated in Sussex, we’re a friendly company, with lots of experience! In fact we’ve been insuring exotic pets since 1996. We understand the kind of problems that exotic pet owners can face. As a small team, we talk to each other! This means that if you have a problem or a question we can deal with it quickly and sympathetically, liaising with our team when necessary.