Что Trusted Customer сказал(-а) о Voyager Insurance Services:
Recommended
Easy, fast, secure to use with reasonable prices.
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Trusted Customer
London
9 years ago
Что Trusted Customer сказал(-а) о Voyager Insurance Services:
Faulty system
Worst experience ever
I was paying with my mobile. I got the email confirmation that I have paid but didn't get the certificate. So I call the customer service, then found out there was some problems...
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Evie
Voyager Insurance Services
9 years ago
Hi there,
Thank you for your feedback - we are glad to hear that you had a good experience with the Customer Services Team!
We can see that you have had your original policy refunded to you (purchased on the 13th September). We apologise for the technical hiccup, as well as for the delay in this refund appearing in your account - refunds can take the bank up to 5 working days from the time of refund to process.
However, we are glad to hear that you have now successfully arranged your policy.
If you have any enquiries, please contact the Customer Services Team by calling +44 (0) 1483 562 662 or emailing enquiries@voyagerins.com (Open times: 9.00am-5.30pm, Mon-Fri).
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Надежный клиент
9 years ago
Provides everything
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Trusted Customer
Godalming
9 years ago
Что Trusted Customer сказал(-а) о Voyager Insurance Services:
A pleasant experience , I will us you again.
Very good service, very friendly staff and it was very refreshing not to be kept waiting. I will definitely use you again.
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Надежный клиент
9 years ago
Very helpful, listened to what I requested and found a good deal. All done swiftly and efficiently.
Very helpful, listened to what I requested and found a good deal. All done swiftly and efficiently.
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Trusted Customer
Keighley
9 years ago
Что Trusted Customer сказал(-а) о Voyager Insurance Services:
Would recommend
Very polite and helpful.
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Надежный клиент
9 years ago
Technical Hitch
Web link to print did not work. Otherwise OK.
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Trusted Customer
Lingfield, Surrey
9 years ago
Что Trusted Customer сказал(-а) о Voyager Insurance Services:
They seem to be well informed and knowledgable and were very helpful
Very helpful about the insurance product I was looking for.
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Надежный клиент
9 years ago
very efficient and offered good advice and information
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Trusted Customer
nottingham
9 years ago
Что Trusted Customer сказал(-а) о Voyager Insurance Services:
thay were very helpful
thestaff were clear with there questions did not hurry gave you time to think about your answers
Voyager Insurance has proudly been providing high quality, great value, multi-award-winning Travel Insurance and other leisure insurance products for over 20 years.
Наши независимые награды отмечают лучшие бренды за обслуживание клиентов. Победители определяются на основе оценок, которые они получают от своих клиентов.
Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.
Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Voyager Insurance has proudly been providing high quality, great value, multi-award-winning Travel Insurance and other leisure insurance products for over 20 years.
Thank you for your feedback - we are glad to hear that you had a good experience with the Customer Services Team!
We can see that you have had your original policy refunded to you (purchased on the 13th September). We apologise for the technical hiccup, as well as for the delay in this refund appearing in your account - refunds can take the bank up to 5 working days from the time of refund to process.
However, we are glad to hear that you have now successfully arranged your policy.
If you have any enquiries, please contact the Customer Services Team by calling +44 (0) 1483 562 662 or emailing enquiries@voyagerins.com (Open times: 9.00am-5.30pm, Mon-Fri).