Как собираются отзывы Feefo?

Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.

Кто может оставлять отзыв Feefo?

Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.

Как мы проверяем отзывы?

Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.

Как мы боремся с фальшивыми отзывами?

Feefo не позволяет оставлять фальшивые отзывы, поскольку мы предлагаем оставлять отзывы только проверенным покупателям.

Отзывы о Voyager Insurance Services

Просмотр всех 2,599 отзывов

Надежный клиент

9 years ago

Quick and easy. It is so useful just to put in all of one's details, get a

Quick and easy. It is so useful just to put in all of one's details, get a quote, buy and print out the insurance certificate and policy immediately

Evie

Voyager Insurance Services

9 years ago

Hi there,

Thank you for the feedback!

We can't help but notice that you only rated us 1 star - is there anything we could have done to improve your experience?

The Voyager Team

Надежный клиент

9 years ago

Sorry, I clicked the wrong star! The service was excellent and I thought the star on the left was for five stars, which was my intention. Please give my apologies to Voyager from whom I have excellent service for 17 years now. I think I have corrected my mistake but, if not, please do so on my behalf and give Voyager FIVE stars.

Надежный клиент

9 years ago

I would use Voyger again, A very professional approach to business.

Great service, very professional and attention to detail.

Trusted Customer

9 years ago

Что Trusted Customer сказал(-а) о Voyager Insurance Services:

Average service by Voyager Insurance Services

it is very good insurance place.

Надежный клиент

9 years ago

Good service by Voyager Insurance Services

I got everything I required and was dealt with politeness and speed

Надежный клиент

9 years ago

Fast and simple application for insurance

Simple and easy to fill. Instructions were clear and concise. The website could be redesigned to look more appealing though.

Надежный клиент

9 years ago

Excellent service by Voyager Insurance Services

✊🏾

Надежный клиент

9 years ago

Good service by Voyager Insurance Services

Good Customer Service.

Trusted Customer

9 years ago

Что Trusted Customer сказал(-а) о Voyager Insurance Services:

I did not see date check at the final pages. So I made a mistake in the dat...

I did not see date check at the final pages. So I made a mistake in the date I want, I wasted my money and get nothing from it.

Evie

Voyager Insurance Services

9 years ago

Hi there,

We are sorry to hear that you have been having trouble with purchasing your policy.

There are a couple of options available to you, that may resolve your situation.

I can see from the travel dates on your policy, that your cover has not actually started yet. It may be possible for us to adjust the travel dates on your policy to meet your needs.

Alternatively, you are within the 14 days 'cooling off' period, which means that you are entitled to a refund if you are not happy with your purchase.

If you would like to discuss these options with us further, our Customer Services Team will be happy to help!

We recommend that you call the office, so that we can resolve this for you as soon as possible.

Please call +44 (0) 1483 562 662 (or if this is not an option, email enquiries@voyagerins.com).

Opening Times: 9.00am-5.30pm, Mon-Fri (excluding English Public Holidays).

Надежный клиент

9 years ago

Excellent service by Voyager Insurance Services

Easy and convenient

Надежный клиент

9 years ago

Voyager Insurance Services服务平均

有点贵

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Feefo Trusted Service Awards

Наши независимые награды отмечают лучшие бренды за обслуживание клиентов. Победители определяются на основе оценок, которые они получают от своих клиентов.

Что такое награды Trusted Service Awards

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