I have no idea how they might respond to a claim but I was impressed by there prompt response to my enquiry concerning missed flights.
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Надежный клиент
9 years ago
Easy and good value
Very easy to use and competitive price what else is there to say
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TC
Trusted Customer
east midlands
9 years ago
Что Trusted Customer сказал(-а) о Voyager Insurance Services:
Good customer service
Customer service in initial quote process very good and subsequent phone calls quickly picked up. The product provided good cover in comparison to other products. As I have only returned to the UK...
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Надежный клиент
9 years ago
Quick & straightforward
Very clear, straightforward & efficient. Would certainly use Voyager Insurance Services again
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Надежный клиент
9 years ago
Easy Website. Not enough cover
Website is easy to use and insurance easy to finalise, but the insurance itself doesn't cover what I needed. I have a high value laptop ($5000), which I cannot take on this trip, because the...
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Evie
Voyager Insurance Services
9 years ago
Hi there,
Thank you for your feedback.
Our Travel Insurance does include cover for Valuables under Section 7 - Baggage, which includes cover for items such as computers, audio and visual equipment and tablets, but only up to a single article limit of £250 and an overall limit for Valuables (as defined) of £500. Many other travel insurance policies will exclude cover altogether for Gadgets.
We do also offer an option for Gadget cover that provides higher cover limits for such items as tablets, laptops and cameras but only up to a maximum of £750 any one item and £2,000 overall, which is still too low for your particular laptop. Travel insurance policies are designed to provide relevant coverage for the typical traveller and their belongings and I am afraid that we are not able to extend cover for such a high value item.
Typically, one might expect these to be insured year-round, perhaps as a specified item on a home insurance or All Risks policy and these often provide cover for certain periods whilst outside the UK as standard or available as an option.
We hope this helps and wish you a good trip!
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Надежный клиент
9 years ago
Duplicated effort
I called to pay for a policy that I had already set up with voyager. I had already been through the vetting process and answered all their questions. they made me go through the screening again, with...
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Evie
Voyager Insurance Services
9 years ago
Hi there,
Thank you for taking the time to leave us feedback.
When taking out a travel policy, as per the Terms & Conditions of the policy, we have a medical declaration that must be completed. These questions assess whether or not it is necessary to complete a Medical Screening and must be carried out every year.
If you do not wish to complete a medical screening, or do not wish to pay an additional premium to cover pre-existing medical conditions (if applicable), you can purchase a policy excluding pre-existing conditions.
However, it is worth noting that by choosing to exclude pre-existing conditions there will be no cover available for claims related directly or indirectly to these conditions.
Medical conditions can change year on year, which is why it is necessary to complete a new medical declaration with each policy.
We hope this goes some way to explaining our process and we wish you many happy trips over the coming year.
If you have any further questions please call our Customer Services Team who will be happy to help, on 01483 562 662 (Open 9.00am-5.30pm, Mon-Fri).
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TC
Trusted Customer
East Kilbride
9 years ago
Что Trusted Customer сказал(-а) о Voyager Insurance Services:
Travel Insurance Purchase Service Review.
It was a pleasant surprise to be directly through to a human being on the telephone without having to go through "press 1, press 2 etc." Charlie, the Voyager service representative, was very clear...
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TC
Trusted Customer
Scotland
9 years ago
Что Trusted Customer сказал(-а) о Voyager Insurance Services:
Need to increase the number of incremental points on which premiums are raised with increasing age.
I have reached over 65 and was very disappointed to have my premiums almost doubled. In reality, I am surer the actual risks are not nearly doubled but that they go up in a more gradual manor. ...
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Надежный клиент
9 years ago
Courteous, efficient reasonably priced
The service was both courteous and efficient. For the cover received I thought the premium very reasonable. I would definitely use Voyager again and would not hesitate in recommending this company to...
Voyager Insurance has proudly been providing high quality, great value, multi-award-winning Travel Insurance and other leisure insurance products for over 20 years.
Наши независимые награды отмечают лучшие бренды за обслуживание клиентов. Победители определяются на основе оценок, которые они получают от своих клиентов.
Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.
Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Voyager Insurance has proudly been providing high quality, great value, multi-award-winning Travel Insurance and other leisure insurance products for over 20 years.
Our Travel Insurance does include cover for Valuables under Section 7 - Baggage, which includes cover for items such as computers, audio and visual equipment and tablets, but only up to a single article limit of £250 and an overall limit for Valuables (as defined) of £500. Many other travel insurance policies will exclude cover altogether for Gadgets.