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Отзывы о Thompson & Morgan

https://www.thompson-morgan.com/
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Thompson & Morgan are one of the UK's largest Mail Order Seed and Plant companies.

Обслуживание
4.2
/5
Продукт
4.1
/5

5

4

3

2

1

4,271

1,043

576

366

568

6,824

Оценок за прошлый год:

Просмотр всех 99,881 отзывов
PE
Peter Eyles
6 years ago
Что Peter Eyles сказал(-а) о Thompson & Morgan:
the plug plants were in appalling condition many severed at the stem just above the plug. They were a major disappointment and not in keeping wwith previous orders. POOR!!!!!!!!!!!!!!
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Ryan B
Thompson & Morgan
6 years ago
Hi there, thank you for your review. I am sorry to hear that you had problems with the plants that you purchased. I can see that these have been replaced for you for despatch as soon as they are ready again in September. If there is anything we can help with further, please do let us know. Kind regards, Ryan
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Надежный клиент
6 years ago
could have offered an alternative to plants they could not supply
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Steve
Thompson & Morgan
6 years ago
Thank you for your comment. It is our policy to provide alternative plants however if there is nothing in stock then we do issue out a refund. As an apology for lack of communication I am going to issue you out with a voucher via email. Regards, Steve
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CN
christine neal
6 years ago
Что christine neal сказал(-а) о Thompson & Morgan:
I will buy from them again
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Steve
Thompson & Morgan
6 years ago
Thank you for your review. We are very proud that you are satisfied with our service and products. We strive to satisfy our customers every garening need. Regards, Steve
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MG
Marilyn Garvie
6 years ago
Что Marilyn Garvie сказал(-а) о Thompson & Morgan:
Prompt delivery, good quality tree, well packaged.
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Sam F
Thompson & Morgan
6 years ago
Good afternoon, I am happy to hear that your tree was healthy looking and good quality upon delivery. I'm looking forward to the fruits that will grow and be enjoyed by yourself! If I can be any help, do not hesitate to get in contact. ~ Kind Regards, Sam
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SE
Sarah H Evans
Carmarthen, West Wales
6 years ago
Что Sarah H Evans сказал(-а) о Thompson & Morgan:
First Class
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Sam F
Thompson & Morgan
6 years ago
Hello there, I am glad to hear that you found the Solar Buzzkill easy to use and assemble. Now those pesky insects will be eliminated! If you have any queries, I would be happy to help ~ Kind Regards, Sam
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Надежный клиент
6 years ago
Plants were not in the best of health as damaged from packaging - they had a shower cap arrangement over them which meant the plants on the outside were bent or broken. I'd used a voucher sent to me b
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Anne
Thompson & Morgan
6 years ago
Hi there, sorry that your plants were damaged. We've been trialling new packaging and it's improved the arrival of the majority of our plants. Unfortunately some varieties haven't done as well. I'll pass on your comments so that we can continue to improve our packaging. I've refunded your order (card and voucher as they should have arrived in perfect condition. Sorry for your disappointment. Kind regards, Anne
Надежный клиент
6 years ago
T&M have responded very promptly which has been great. I'm a regular customer and thought I was just making an honest response to a customer service survey so am very pleased that immediate action has been taken. Thank you.
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Надежный клиент
6 years ago
Very quick delivery.
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Faye
Thompson & Morgan
6 years ago
That's great to hear so thank you for letting us know :) ~ Kind regards ~ Faye
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Joyce Ibbitson
6 years ago
Что Joyce Ibbitson сказал(-а) о Thompson & Morgan:
Order came as ordered but very disappointed with very small plant for the price it cost me
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Ryan B
Thompson & Morgan
6 years ago
Hi there, thank you for your email. I am glad to hear that your order arrived well and in good condition, but I am sorry to learn of your disappointment with the size. I have sent you an email in connection to this. I hope to hear from you shortly. Kind regards, Ryan
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EW
Elizabeth Waterland
6 years ago
Что Elizabeth Waterland сказал(-а) о Thompson & Morgan:
Delivery was much slower than I expected.
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Anne
Thompson & Morgan
6 years ago
Hi there, sorry that you were disappointed with the despatch of your plants. There weren't any delays on your order according to the despatch dates given on receipt. I agree, though, sometimes it's frustrating when you would like to receive your plants immediately. This isn't possible as we despatch our plants at the perfect time for planting and give a "despatch by the end of" a month for all of our plants. Regards, Anne
EW
Elizabeth Waterland
6 years ago
I had very prompt response and the two failed plants are being replaced, so can't ask more than that. Thank you. Have upped my rating.
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Ryan B
Thompson & Morgan
6 years ago
Thank you so much for your further comments, and your new rating for our service. I am happy to hear that this has been resolved for you :) Kind regards, Ryan
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PR
Philip Robertson
6 years ago
Что Philip Robertson сказал(-а) о Thompson & Morgan:
Plants arrived promptly and in good condition.
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Steve
Thompson & Morgan
6 years ago
Thank you for the review, we strive to provide excellent quality products and service every time. Happy gardening, Steve
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Информация о Thompson & Morgan
Since the first seed catalogue was published in 1855, Thompson & Morgan has grown to become one of the UK's largest Mail Order Seed and Plant companies. Through the publication of our catalogues and the operation of our award-winning website, Thompson & Morgan is able to provide home gardeners with the very best quality products money can buy. In addition to our longstanding UK presence, the brand also operates throughout the world through its international website and offers its popular seed range through major garden centres across Europe.
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0333 400 0033
Poplar Lane, Ipswich, Suffolk, IP8 3BU, United Kingdom
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Информация о Thompson & Morgan
Since the first seed catalogue was published in 1855, Thompson & Morgan has grown to become one of the UK's largest Mail Order Seed and Plant companies. Through the publication of our catalogues and the operation of our award-winning website, Thompson & Morgan is able to provide home gardeners with the very best quality products money can buy. In addition to our longstanding UK presence, the brand also operates throughout the world through its international website and offers its popular seed range through major garden centres across Europe.