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Отзывы о Thompson & Morgan | Отзывы о службе поддержки клиентов для {{merchantUrl}} | Feefo

Просмотр всех 119,678 отзывов

Надежный клиент

Подтверждено Feefo

29 days ago

Not as good as last few years.

Service was good. Plants arrived when expected.

Heather

Thompson & Morgan

10 hours ago

Thank you for taking the time to share your feedback. We are pleased to hear that you were happy with the service provided and that your plants arrived as expected. We hope they settle in well and bring plenty of enjoyment to your garden. We appreciate your support and look forward to serving you again in the future. Heather Thompson & Morgan Customer Services

Надежный клиент

9 hours ago

Now that the plants have had time to grow not one of them is Apricot. They are all red and white but worse than that they are not trailers not one of them! Highly disappointed!! Will not be using you again .

Отзывы о товаре

Дата покупки: 12/05/2026

Gill Osullivan

Подтверждено Feefo

GBR

10 hours ago

Что Gill Osullivan сказал(-а) о Thompson & Morgan:

? Courier?

This is the second year the fuchsia basket has been delivered in an unsatisfactory condition, could it be the courier?

Отзывы о товаре

Claire

Thompson & Morgan

11 hours ago

Thank you for sharing your feedback, Gill. We're sorry to hear that your Fuchsia Trailing Mix Pre-Planted Basket arrived with several of the plants dead or broken. We understand how disappointing this must have been. We have contacted you directly by email regarding your concerns and will work with you to resolve the issue as quickly as possible. Kind regards, Claire Customer Care Team

Дата покупки: 09/06/2026

Mrs hewings

Подтверждено Feefo

GBR

14 hours ago

Что Mrs hewings сказал(-а) о Thompson & Morgan:

In one clean sweep

The service was really good and quick

Отзывы о товаре

Дата покупки: 24/06/2026

Ken Gracey

Подтверждено Feefo

GBR

16 hours ago

Что Ken Gracey сказал(-а) о Thompson & Morgan:

Water feature

All good

Отзывы о товаре

Дата покупки: 03/06/2026

Надежный клиент

Подтверждено Feefo

18 hours ago

shoddy customer relation

little consideration cutting quality

Claire

Thompson & Morgan

12 hours ago

Thank you for taking the time to share your feedback. We’re sorry to hear that you feel the service you received did not meet your expectations. We always aim to provide a high level of customer care and take comments such as yours seriously. Your feedback regarding the quality and level of consideration provided has been noted and will be shared with the relevant team to help us improve our service. Kind regards, Claire, Customer Care Team

Отзывы о товаре

Claire

Thompson & Morgan

12 hours ago

Thank you for sharing your feedback on the Fuchsia Trailing Mix Pre-Planted Basket. We’re sorry to hear that you were disappointed with the quality of the plants and the suitability of the container. We appreciate your comments regarding the drainage and water retention, and we will pass this feedback on to our product team for review. We’re always looking for ways to improve our products and the experience we provide, so your comments are valuable to us. Kind regards, Claire, Customer Care Team

Дата покупки: 01/07/2026

Amanda McFarlane

Подтверждено Feefo

GBR

1 day ago

Что Amanda McFarlane сказал(-а) о Thompson & Morgan:

Pretty plants

Delivery was fast and they were well packed

Отзывы о товаре

Дата покупки: 11/06/2026

Anne Leslie

Подтверждено Feefo

GBR

1 day ago

Что Anne Leslie сказал(-а) о Thompson & Morgan:

mixed report

ordered 3 baskets of frilly petunias 2 baskets complete and flowering very well 3rd basket only had 1 live plant which is doing well

Отзывы о товаре

Дата покупки: 30/06/2026

Надежный клиент

Подтверждено Feefo

1 day ago

NEVER RECEIVED ITEMS

On phoning to see where order was. I received a refund and an apology..

Отзывы о товаре

Дата покупки: 01/07/2026

Christine Hussey

Подтверждено Feefo

1 month ago

Что Christine Hussey сказал(-а) о Thompson & Morgan:

Lavender plugs appreciation

Received in good condition and within the time frame they said.

Naomi

Thompson & Morgan

1 day ago

Thank you for taking the time to share your feedback. We are pleased to hear that your order arrived in good condition and within the expected timeframe. We appreciate your support and hope you enjoy your purchase. Kindest regards, Naomi, Thompson & Morgan Customer Care.

Отзывы о товаре

Дата покупки: 24/02/2026

Надежный клиент

Подтверждено Feefo

1 month ago

Good company

Quick delivery

Naomi

Thompson & Morgan

1 day ago

Thank you for your kind feedback. We’re pleased to hear your order arrived quickly and hope you enjoy your purchase. We appreciate you taking the time to share your experience. Kindest regards, Naomi, Thompson & Morgan Customer Care.

Надежный клиент

1 day ago

Even if a tad small they have grown well are healthy and producing lovely blooms

Отзывы о товаре

Naomi

Thompson & Morgan

1 day ago

Thank you for your feedback. We’re pleased to hear your Alstroemeria Purple Passion plants arrived quickly and in good condition. We appreciate your comments regarding the size and will continue to review how we present our plants to ensure expectations are clear. We hope they settle in well and go on to thrive in your garden. Kindest regards, Naomi, Thompson & Morgan Customer Care.

Дата покупки: 04/05/2026

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Отзывы о Thompson & Morgan

Fuchsia Trailing Mix Pre-Planted BasketДругие отзывы об этом продукте (707)Посмотреть продукт на сайтеHalf of the fuchsias were either dead or broken. Maybe they were roughly treated by the courier.

Geranium Balcon MixДругие отзывы об этом продукте (97)Посмотреть продукт на сайте

Garden Gear - 20V Cordless Weed SweeperДругие отзывы об этом продукте (3)Посмотреть продукт на сайтеIt was best thing I ever brought did the job in no time, no more backache,would tell any one to buy and resonable price ,

Serenity - Cascading Rock Pool Water FeatureДругие отзывы об этом продукте (9)Посмотреть продукт на сайтеExcellent so much more impressive than I had expected. Highly recommend

Fuchsia Trailing Mix Pre-Planted BasketДругие отзывы об этом продукте (707)Посмотреть продукт на сайтеpoor quality plants containers unsuitable large central hole allows water to escape immediately as there is no reservoir

Alstroemeria Tree Everest MixДругие отзывы об этом продукте (60)Посмотреть продукт на сайтеThey were a bit on the small side and one of them was quite tiny and weak looking for the price but hopefully it will pick up .

Petunia Frills Spillstrade Mixed Pre-Planted BasketДругие отзывы об этом продукте (154)Посмотреть продукт на сайте2 baskets complete 3rd basket 1 plant missing and 1 dead so only 1 plant flowering

Lavender DuoДругие отзывы об этом продукте (1,259)Посмотреть продукт на сайтеReally healthy plants that have thrived and are growing rapidly. Looking forward to them become more established and flower giving off their wonderful lavender aroma.

Alstroemeria inticancha Purple Passion CollectionДругие отзывы об этом продукте (48)Посмотреть продукт на сайтеQuick delivery plants in good condition if a little smaller than I hoped

Как собираются отзывы Feefo?

Кто может оставлять отзыв Feefo?

Как мы проверяем отзывы?

Как мы боремся с фальшивыми отзывами?