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Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.

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Feefo не позволяет оставлять фальшивые отзывы, поскольку мы предлагаем оставлять отзывы только проверенным покупателям.

Отзывы о The Moorings | Отзывы о службе поддержки клиентов для {{merchantUrl}} | Feefo

Просмотр всех 1,229 отзывов

Trusted Customer

7 years ago

Что Trusted Customer сказал(-а) о The Moorings:

Moorings staff at Tortolla was very professional. Polite, competent, and adjusted to our wishes. This was our first bareboat charter, so we could have benefited from a little more counseling on...

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Ian

The Moorings

7 years ago

Thank you very much for your feedback, and for trusting The Moorings with your first charter experience! We are happy to hear everything went well and hope to see you again someday soon. If you have any further feedback, questions or concerns, please reach out to directly at customer.care.thlmarine.com

Отзывы о товаре

Дата покупки: 08/07/2018

Надежный клиент

7 years ago

Great vacation!

The base staff was helpful and responded promptly to our requests. Marilyn's taxi service was prompt and cheerful. Provisioning service was the great with good food/drink at reasonable prices. ...

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Ian

The Moorings

7 years ago

Thank you very much for your feedback! We are glad everything went smoothly and you enjoyed your vacation. We hope to see you again soon!

Отзывы о товаре

Дата покупки: 14/12/2018

Надежный клиент

7 years ago

The Moorings, BVI made my bare boat yacht charter easy and fun. The Moorings Base is well organized and the Beneteau 45.3 worked perfectly.

Ian

The Moorings

7 years ago

Thank you for your review! We are thrilled to hear your vacation went well, and hope to welcome you aboard again someday soon.

Отзывы о товаре

Дата покупки: 07/09/2018

Trusted Customer

7 years ago

Что Trusted Customer сказал(-а) о The Moorings:

I thought the overall customer service was excellent, from start to finish!

Ian

The Moorings

7 years ago

Thank you for your feedback. We are glad you enjoyed your vacation and hope to see you again someday soon!

Отзывы о товаре

Дата покупки: 19/09/2018

Trusted Customer

7 years ago

Что Trusted Customer сказал(-а) о The Moorings:

Poor communication at boarding and with a mechanic visit.

The checkout procedure is frustrating. We opted to stay aboard the night before in order to load our groceries and get settled. The folks at the front desk don't seem to know the status of the...

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Ian

The Moorings

7 years ago

Thank you for your thorough review. We apologize for the experience you had upon check-in, and do hope that the remainder of your charter went smoothly and you were able to enjoy your vacation to the fullest. If you would like to speak to us further, or have any questions or concerns, please reach out to us directly at customer.care@thlmarine.com. We hope to see you on charter again soon and show you a much-improved customer service experience.

Отзывы о товаре

Дата покупки: 10/05/2018

Trusted Customer

7 years ago

Что Trusted Customer сказал(-а) о The Moorings:

Had a fantastic vacation. had a little difficulty in the beginning getting a captain lined up, our provisions completed, our wifi hooked up, and the dive equipment stocked. That is only reason...

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Ian

The Moorings

7 years ago

Thank you very much for your kind review. It is unfortunate that you had some difficulty upon check-in, but we are glad to hear that you had a wonderful experience overall. We look forward very much to hosting you on the water again soon!

Отзывы о товаре

Дата покупки: 30/07/2018

Trusted Customer

Carmel, CA

7 years ago

Что Trusted Customer сказал(-а) о The Moorings:

Excellent, but not perfect ...

The communications between the Florida office and Road Town base are unreliable. We submitted a provisions order that was not transmitted to the Moorings base. So there were no provisions when we...

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Ian

The Moorings

7 years ago

Thank you for your review. We are sorry to hear of the issues you experienced while ordering provisions but do hope that the remainder of your vacation went smoothly and you enjoyed your time in the BVI.

Отзывы о товаре

Дата покупки: 26/11/2018

Trusted Customer

Atlanta

7 years ago

Что Trusted Customer сказал(-а) о The Moorings:

Booking agents are wonderful. We were told if we get there the night before we can leave first thing in the am. This is not exactly what happens when you get to Tortola. Our boat wasn't ready for us...

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Ian

The Moorings

7 years ago

Thank you for your review. The issues you experienced upon arrival to the marina are concerning. I have forwarded your feedback to our customer care team, as we would like to hear about this in more detail to ensure it does not happen again. They should reach out to you directly, but if you have any immediate questions or concerns, please reach out to us at customer.care@thlmarine.com. We look forward to speaking with you.

Отзывы о товаре

Дата покупки: 31/01/2019

Надежный клиент

7 years ago

The boat was perfect. The check-in process was vague and confusing to navigate.

Ian

The Moorings

7 years ago

Thank you for your feedback. We are sorry to hear of any difficulty you experienced up check-in, but do hope that you enjoyed your time in the islands. If you have any questions or concerns please reach out to us directly at customer.care@thlmarine.com. We hope to have you on board again someday soon!

Отзывы о товаре

Дата покупки: 28/09/2018

Trusted Customer

7 years ago

Что Trusted Customer сказал(-а) о The Moorings:

attitude at base was improved over two years ago.

Ian

The Moorings

7 years ago

Thank you for your feedback. We are working hard to improve the check-in procedure at the marina and we hope to show a vastly improved arrival experience over the next few months. We hope that the remainder of your charter went smoothly and you enjoyed your stay in the Islands. If you have any questions or concerns, or would like to discuss your recent charter further, please contact us at customer.care@thlmarine.com

Отзывы о товаре

Дата покупки: 15/12/2018

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Moorings Crewed 5000 - 5 Cabin Catamaran

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Feefo Trusted Service Awards

Наши независимые награды отмечают лучшие бренды за обслуживание клиентов. Победители определяются на основе оценок, которые они получают от своих клиентов.

Что такое награды Trusted Service Awards

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Отзывы о The Moorings

TortolaДругие отзывы об этом продукте (401)Посмотреть продукт на сайтеTortola was what it was supposed to be. Tropical, friendly, and easy.

TortolaДругие отзывы об этом продукте (401)Посмотреть продукт на сайтеWhile the devastation from the recent hurricanes was still visible, the island was in full recovery mode and appeared fully functional.

TortolaДругие отзывы об этом продукте (401)Посмотреть продукт на сайтеTortola is a friendly island still recovering from the hurricane.

Moorings 45.3 - 3 Cabin MonohullДругие отзывы об этом продукте (22)Посмотреть продукт на сайтеThe yacht is well equipped and all systems functioned well.

TortolaДругие отзывы об этом продукте (401)Посмотреть продукт на сайтеTortola was still somewhat in rebuilding mode. Water was beautiful around the island, but Road Town was very dirty and too much construction

TortolaДругие отзывы об этом продукте (142)Посмотреть продукт на сайтеSee thought in previous section.

TortolaДругие отзывы об этом продукте (401)Посмотреть продукт на сайтеsee above. had to do with the captain, wifi, and provisions. All worked out in the end and was great

Moorings 4500 - 4 Cabin CatamaranДругие отзывы об этом продукте (35)Посмотреть продукт на сайте

Moorings 514 PC - 4 Cabin CatamaranДругие отзывы об этом продукте (22)Посмотреть продукт на сайтеLiked the boat. Besides broken stuff.

TortolaДругие отзывы об этом продукте (401)Посмотреть продукт на сайте

Moorings 38.1 - 2 Cabin MonohullДругие отзывы об этом продукте (14)Посмотреть продукт на сайте

TortolaДругие отзывы об этом продукте (401)Посмотреть продукт на сайтеshould be a way to better minimize time at base. never able to get out the first day. lost vacation time.

Moorings 45.3 - 3 Cabin MonohullДругие отзывы об этом продукте (30)Посмотреть продукт на сайтеmissing fire extinguisher, broken tv, swim platform operable but had issues, outboard had duct tape cover

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