Отзывы о The Moorings

Thank you for your review, this is great to hear. Your feedback is appreciated, and we hope to see you out on the water with us again soon!

Thank you for your feedback. We are glad to hear you had a wonderful time on vacation, and will pass along your recommendation regarding water-makers to the appropriate people within the business. For what it is worth, we have begun outfitting our newest yachts with water-makers, such as the Moorings 5000. I do not believe they plan to retrofit existing yachts with water-makers, but new yachts entering the fleet will have them.

Thank you very much for your review! It's so great to hear you had a fantastic time and we can't wait to assist you on your next adventure - wherever that may be!

Thank you very much for your feedback. We are glad to hear everything went smoothly and you enjoyed your charter experience with us. We hope to see you out on the water again someday soon!

Thank you very much for your feedback. We are glad to hear that you had a good experience overall but certainly disappointed to hear of the few issues you did have while on charter, especially the anchor fuse question which could easily have been avoided. We have passed this information along to the local operations staff so that they are aware, but if you have any questions or concerns, or would like to discuss this with us further, please reach out to us directly at customer.care@thlmarine.com . Thank you again for chartering with us, and we hope to see you out on the water again someday soon.

Thank you for your feedback, and thank you for choosing The Moorings for your inaugural charter vacation. We hope that overall you had a wonderful experience on your charter but are certainly sorry to hear of the difficulty you had upon arrival. This is not feedback we receive often, so we would like to know more if you would care to elaborate. If you would like to discuss this further, or have any questions or concerns, please don't hesitate to contact us directly at customer.care@thlmarine.com

Thank you for your review. It is certainly unfortunate that the cause of the issue was not discovered until after you had returned the vessel. It sounds as though a formal complaint was logged at the base level, but if you have any questions or concerns please don't hesitate to contact us directly at customer.care@thlmarine.com

Thank you for your feedback. Certainly this is discouraging to hear and is not indicative of the level of service we strive to provide. I have forwarded your review to the local operations team so that they can investigate why this occurred and to ensure something like this does not happen again, however if you would like to discuss this further please don't hesitate to reach out to us directly at customer.care@thlmarine.com. We do hope that the remainder of your charter vacation went smoothly.

Thank you very much for your review and feedback. We are making huge strides towards improving our operations and customer service in the BVI's. It is so great to hear that those efforts were noticed. It is fantastic to hear that your vacation went well, and we look forward to seeing you again soon!

Thank you so much for your feedback, it is great to hear everything went well. We will be sure to pass along your compliments to Travis and Emily, i'm sure they will be glad to hear it. We look forward to seeing you on the water again soon!