Tenon Tours creates personalized trips that connect you to the best of Europe.
Обслуживание
4.8
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80
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90
Оценок за прошлый год:
Просмотр всех 749 отзывов
Надежный клиент
Подтверждено Feefo
2 years ago
They did a great job in a short amount of time!
Emily
Tenon Tours
2 years ago
This is great to hear—we're so glad you enjoyed your trip. Thank you for choosing Tenon Tours!
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ST
Stephen
Подтверждено Feefo
crossville, Tn.
2 years ago
Что Stephen сказал(-а) о Tenon Tours:
bucket list trip for 75th birthday
Trip was perfect and met all of our wishes and expecations. Customer service was first class. Have recommended to other people already and will continue to do so in the future. will definitely work...
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Emily
Tenon Tours
2 years ago
We're thrilled to hear that your trip with us was perfect and exceeded your expectations. Providing exceptional customer service is our top priority, and we're delighted to hear that we met that goal. We look forward to the opportunity to travel with you again and create more unforgettable experiences together. Thank you for choosing Tenon Tours!
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KI
Kirk
Подтверждено Feefo
Newport Beach
2 years ago
Что Kirk сказал(-а) о Tenon Tours:
Incredible Tour to Portugal and Spain, paperwork mistakes caused issues
Tenon Tours did a great job of setting up incredible drivers / hotels / guides for every portion of our vacation to Portugal & Spain for 19 days. All of these were top shelf. The issue I had with...
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Emily
Tenon Tours
2 years ago
Hi Kirk,
Thank you for taking the time to share your experience with us. We're thrilled to hear that you enjoyed your tour of Portugal and Spain overall (especially the drivers, hotels and guides!). However, we apologize for the discrepancies in information that arose between your itinerary, the app and your drivers and guides.
We are continuously working to improve our processes to ensure seamless travel experiences for our customers. Your comments have been shared internally so we can ensure we do better next time. While we hope that no one has to call the hotline while in-destination, our hope is that it provides a sense of security and peace-of-mind. I understand we were able to resolve the issue quickly for you, but again apologize that you had to call in the first place.
We appreciate you sharing your feedback as it will help us prevent similar issues in the future. We're happy that despite these challenges, you had an incredible trip, and we hope to have the opportunity to welcome you on another adventure soon. If you have any further concerns or feedback, please don't hesitate to reach out to us directly at travel@tenontours.com. Thank you again for choosing Tenon Tours.
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NI
Nikki
Подтверждено Feefo
Phoenix, AZ
2 years ago
Что Nikki сказал(-а) о Tenon Tours:
Wonderful Team!
Absolutely fantastic team at Tenon. They took care of everything for us and we felt confident that if any issues arose we had a team to take care of things any day or time! We ran into zero issues...
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Emily
Tenon Tours
2 years ago
Hi Nicole,
Thank you so much for your kind words! We're thrilled to hear that you had a fantastic trip with us and that our team was able to provide you with the confidence and support you needed. It was our pleasure to take care of everything for you, and we're delighted that you enjoyed a great experience. We appreciate your trust in us and look forward to welcoming you back on another adventure soon!
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DA
David
Подтверждено Feefo
Mexico Beach
2 years ago
Что David сказал(-а) о Tenon Tours:
Ireland photo tour
The service we received from Tenon tours was far superior to any travel agency we had previously been involved with. They were very receptive to our requests and constantly checked on our travel...
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Emily
Tenon Tours
2 years ago
Hi David,
Thank you for the five stars! We're thrilled to hear that you felt heard and that we tailored a tour specifically to your preferences. It's fantastic to know that you found our support always available and our little reminders helpful throughout your journey. We can't wait for our next adventure together! Thank you for choosing Tenon Tours.
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NA
Nakia
Подтверждено Feefo
Ireland
2 years ago
Что Nakia сказал(-а) о Tenon Tours:
Just do it!
Absolutely fabulous. They listened to us when we booked our tour, made all the arrangements to our suggestions and were available when we had questions during our trip. This is our first booked trip...
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Emily
Tenon Tours
2 years ago
We're thrilled to hear that you had such a fabulous time in Ireland! It's great to know that you found our service accommodating and that we were able to assist you every step of the way. We're excited for this next adventure together! Thank you for choosing Tenon Tours.
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Надежный клиент
Подтверждено Feefo
2 years ago
London/Paris. April, 2024
There were a couple of occasions on our trip to London & Paris where we needed assistance with plans that did not go as planned. Each time we contacted Tenon Tours, our problem was resolved in a...
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Emily
Tenon Tours
2 years ago
Thank you for five stars! We're happy to hear that we were able to help promptly when plans changed, and that you had a wonderful time in London and Paris. We hope to travel with you again soon!
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SH
Shanna
Подтверждено Feefo
Austin
2 years ago
Что Shanna сказал(-а) о Tenon Tours:
Best Tour we’ve ever had.
We travel extensively and have used several different Tour companies. Tenon Tours was absolutely the best experience we’ve ever had. There wasn’t one single thing that went wrong. It was well...
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Emily
Tenon Tours
2 years ago
Hi Shanna,
Thank you for five stars! We're thrilled to hear that your experience with us exceeded your expectations and that you felt the trip was perfectly planned! I will be sure to share your wonderful comments with Natasha and Maggie. We're especially glad you found our app convenient and user-friendly. Thank you for choosing Tenon Tours, and we look forward to traveling with you again soon!
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Надежный клиент
Подтверждено Feefo
2 years ago
Easy to work with and very knowledgeable
Very responsive and flexible helping to change plans even during our trip. Everyone was pleasant to work with and knowledgeable. They found a driver for us for the entire time.
Emily
Tenon Tours
2 years ago
Thank you for the five-star review! We're thrilled to hear that you found us responsive and able to adapt plans as needed during your trip. I'll be sure to share your comments with Kate and Janet. Thank you for choosing Tenon Tours!
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Надежный клиент
Подтверждено Feefo
2 years ago
Tenon Makes travel easy
Everything on our visit ran like clockwork. Rides were always right on time, hotel choices were wonderful, everything was so easy. Would recommend to anyone.
Emily
Tenon Tours
2 years ago
Thank you for the five-star review! We are thrilled you enjoyed the trip and that everything ran smoothly. We hope to travel with you again soon! Thank you for choosing Tenon Tours.
Наши независимые награды отмечают лучшие бренды за обслуживание клиентов. Победители определяются на основе оценок, которые они получают от своих клиентов.
Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.
Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.