It is very good for big family. we like suiteness.
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Trusted Customer
York Pennsylvania
7 years ago
Что Trusted Customer сказал(-а) о Suiteness:
Pleasant experience
My representative was not only helpful but thoughtful, my son and daughter-in-law are expecting in February, I wanted them to have a night away from the world, she guided me through the process....
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Надежный клиент
7 years ago
Excellent customer service and attention to the customer
I definitely recommend this site for your travels
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Trusted Customer
7 years ago
Что Trusted Customer сказал(-а) о Suiteness:
The ease of booking was great, as well as the price. The Concierve was very prompt with answering questions.
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Trusted Customer
7 years ago
Что Trusted Customer сказал(-а) о Suiteness:
Great experience
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Trusted Customer
7 years ago
Что Trusted Customer сказал(-а) о Suiteness:
Waste of Time
Wasted my time. I didn't even get to stay at the hotel, so my credits were wasted and they won't refund me.
Cherie
Suiteness
7 years ago
Hi Melody -
A photo ID and credit card for incidentals is standard across all hotel properties in order to check-in to protect the hotel however the hold is released at check-out as long as the room is in good condition. I know a hold is not ideal however given not all guests can be as great as you, the hotel does require a temporary hold just in case.
Thankfully, I'm glad our Concierge team was able to connect back with the hotel and advocate on your behalf to get you a partial refund of Suiteness credits towards your next booking with us. :-)
Please reach out to us anytime you decide to use those credits as we'd love to see if there was anything additional we could do to help.
Cherie from Suiteness
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Trusted Customer
7 years ago
Что Trusted Customer сказал(-а) о Suiteness:
dirty sink
The hotel is beautiful but when we got to our room the sink was filthy and the staff is not very talkative would be nice of they were more cheery. Not to a terrible experience but think I would book...
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Cherie
Suiteness
7 years ago
Hi Angel -
Yikes! I'm sorry the room was not in good condition and the staff was less than helpful. We'd never want any of our guests to receive a room anything less than what is expected.
It sounds like our Concierge Geoffrey notified the managers on-site and they were unable to come to your room when you were located inside. :-( For any on-site issues, the front desk is going to be your best and quickest option and we can definitely assist if you aren't able to get get in contact with anyone.
Please reach out to concierge@suiteness.com for your next Suiteness booking and we'd love to see if there was anything we could do to make it up to you with a new experience!
Cherie from Suiteness
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Trusted Customer
Las vegas
7 years ago
Что Trusted Customer сказал(-а) о Suiteness:
They made sure everything was together .I didn’t have to worried bout nothing Period going on plus they customer service is plus A💯
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Trusted Customer
7 years ago
Что Trusted Customer сказал(-а) о Suiteness:
The staff was very welcoming.
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Trusted Customer
Kansas
7 years ago
Что Trusted Customer сказал(-а) о Suiteness:
Amazing, helpful, fast
The morning of my booking I received a text when I woke up saying that if I had any issues, my concierge Kate gave me her personal text number and replied almost immediately every time. I had a...
Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.
Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
