Best price and no loopholes. Very simple to use. Booked online and didn’t have to speak to anyone with any hiccups or issues.
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Надежный клиент
7 years ago
Concierge is useless. 4 different times was just referred to front desk of hotel. Leaves me worried for the check in process
Cherie
Suiteness
7 years ago
Hi there -
I'm really sorry to hear that. I wasn't able to find any correspondence to see where the Suiteness Concierge team might not have been able to assist in the most ideal manner however making sure our guests heard and are assisted in the most efficient manner is our top priority. Since we are located off-site, sometimes we do connect guests directly to the front desks are in charge of making sure on-site guests are taken care of and any on-site requests like rollaway inventory and early check-in availability.
We're hoping as we grow, we can gain more control over the check-in process through our hotel partnerships to make it easy on you and all of our wonderful guests. I really appreciate the feedback and you using Suiteness for your upcoming trip.
You can reach our 24/7 team immediately at (415) 857-2359 or at concierge@suiteness.com if anything ever happens as we're want to make sure everything is always taken care of.
Thank you again for the feedback and please let me know if there's anything I can do to help,
Cherie from Suiteness
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TC
Trusted Customer
7 years ago
Что Trusted Customer сказал(-а) о Suiteness:
good price, lots of options
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Надежный клиент
7 years ago
It was easy to book my reservation
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TC
Trusted Customer
7 years ago
Что Trusted Customer сказал(-а) о Suiteness:
Great Customer Service
Had issue trying to process my order but chatted with someone and we got it worked out. All good.
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TC
Trusted Customer
Phoenix
7 years ago
Что Trusted Customer сказал(-а) о Suiteness:
User friendly
The ordering experience was user friendly and easy. Unfortunately I have not had time to speak with my concierge yet as we had a family emergency and my mother in law broke her hip and had emergency...
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TC
Trusted Customer
7 years ago
Что Trusted Customer сказал(-а) о Suiteness:
Great customer service
Booking with Suiteness was quick and simple. So many beautiful Suites to choose from. Concierge service is outstanding. They are there to help every step of the way
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Trusted Customer
SD
7 years ago
Что Trusted Customer сказал(-а) о Suiteness:
Sweet service brah
I've booked dozens of suites and that was just the easiest booking ever.
1
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TC
Trusted Customer
7 years ago
Что Trusted Customer сказал(-а) о Suiteness:
Great !!
It was a very pleasant experience, my first time using sweetness.com... I had a issue in the beginning but they were very quick to fix it, my check in at the hotel was quick and smooth, and I will...
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Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.
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Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
