Everyone had been helpful, attentive and friendly. They have made everything easy
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TC
Trusted Customer
8 years ago
Что Trusted Customer сказал(-а) о Suiteness:
Bachelor Party
Suiteness bietet eine exellente Beratung muss man echt sagen. Super freundlich, schnelle Antworten und haben eine Lösung für alles. Wir fahren nach Las Vegas für DIE ultimative Bachelor Party und...
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0
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TC
Trusted Customer
8 years ago
Что Trusted Customer сказал(-а) о Suiteness:
Suiteness review
Once I logged on there was a rep to assist and answer questions. Assisted with finding the correct accommodations I was looking for. Great service!
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TC
Trusted Customer
8 years ago
Что Trusted Customer сказал(-а) о Suiteness:
HELLO.. When booking I asked for feather pillows,robe and slippers and wine glasses. Received none of those. A large room with nice view but very dated and really nothing nice about it. Will not go...
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Alexandria Fields
Suiteness
8 years ago
Hi Frank,
We truly appreciate you taking the time to provide us feedback as we're always looking to improve our member experience.
I'm sorry to hear that your requests were not granted by the hotel team, that is very disappointing. In the future, the best way to ensure requests like these are granted is to reach out to your personal Suiteness Concierge as we work closely with the hotel staff to ensure Suiteness member requests are noted and marked as high priority.
We wish we could be onsite during our members' trips to ensure things go according to plan however we're only an email, text or phone call away and will do everything we can to make sure your trip goes smoothly.
I hope that you'll consider using Suiteness again in the future so we can make it up to you!
Alexandria
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TC
Trusted Customer
8 years ago
Что Trusted Customer сказал(-а) о Suiteness:
great
2
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Trusted Customer
toronto
8 years ago
Что Trusted Customer сказал(-а) о Suiteness:
good experience great result
they were very attentive and quick to respond to me needs. they helped me find the perfect suite in Vegas at a great price.
2
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Надежный клиент
8 years ago
We loved our suite in San Francisco! Thank you Suiteness for your help in securing accommodations that were perfectly suited to our needs!
1
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TC
Trusted Customer
Salem, OR
8 years ago
Что Trusted Customer сказал(-а) о Suiteness:
Quick response and knowledgeable about the suite availability.
Very responsive.
1
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TC
Trusted Customer
8 years ago
Что Trusted Customer сказал(-а) о Suiteness:
Everyone was friendly, incredibly helpful and listened to my needs!
Everyone was friendly, incredibly helpful and listened to my needs!
1
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Надежный клиент
8 years ago
Long wait for check in
No concierge. Check in was long and the room was average
Alexandria Fields
Suiteness
8 years ago
Hello,
Thank you for taking the time to provide us with this feedback!
We're sorry to hear that your experience at the hotel was less than ideal and will be sure to pass this information along to the hotel team so they can work to improve it for future guests.
Customer experience is incredibly importance to us, in fact that's why we provide a personal Suiteness Concierge with every booking to ensure we can help with any issues or questions that may come up during your trip. Please do not hesitate to reach out anytime at (415) 857-2359 if there's anything we can do to help.
We hope that you will consider using Suiteness for your future trips so we can make it up to you!
Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.
Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
