Отзывы о Shuttle Direct United Kingdom

Thank you for reaching out and sharing your feedback. We're sorry to hear about the inconvenience you experienced with the shuttle transfers. We would like to clarify that the service you booked was a shared shuttle transfer, which does require waiting for other passengers as it operates on a shared schedule. Additionally, the pick-up and drop-off points for this type of transfer are pre-assigned, and while we aim to keep these as close as possible to your accommodation, they may not always be directly in front of every hotel. We understand that after a long journey, these arrangements might not have met your expectations, and we sincerely apologize for any frustration this caused. Your comments are important to us, and we will review the service with our team to improve the experience for future travelers. Thank you again for bringing this to our attention.

Thank you for sharing your experience with us. We are truly sorry to hear about the inconvenience and the safety concerns you encountered during your trip. We would like to investigate this matter further to ensure it is addressed appropriately. Could you please contact us via email? We will look into the details and work towards a resolution for you. We sincerely appreciate your feedback and hope to assist you in resolving this situation.