De chauffeuse was al aanwezig op vliegveld Malaga en heeft ons netjes naar Benalmadena gebracht.
Op terugweg was de chauffeur
Precies op tijd bij onze ophaal adres.
Дата покупки: 28/09/2024
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Надежный клиент
Подтверждено Feefo
2 years ago
Perfect service and organization of all pick-up process, very comfortable bus, feedback to the clients as well as to hotel’s reception desk.
I will recommend this service to my partners!
It's reasonably priced and reliable from my experience. However it is a very long way to get to airport /accomodation as sooo many stops making a travel time twice what a local bus would take.
Customer Services
Shuttle Direct United Kingdom
2 years ago
Thank you for your feedback! We're glad to hear that you found our service reasonably priced and reliable. We understand that the number of stops can make the journey longer than expected, especially when compared to local buses. Your comments are valuable, and we'll take them into consideration as we continue to look for ways to improve our service and offer more efficient travel options. Safe travels, and we hope to serve you again in the future!
Check-in very good. The bus nearly full of english people who entered the bus with their hands full of beers. The driver put on the music with hardest disco music to the highest level. For info there...
When on website making the booking it advised transfer time approx 40 mins to the resort.
I understand it is a shared transfer but after sitting on the bus for over 30 minutes at the bus stance the...
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Customer Services
Shuttle Direct United Kingdom
2 years ago
Thank you for taking the time to provide your feedback, and we sincerely apologize for the inconvenience you experienced with your transfer. We completely understand your frustration, especially when the transfer took much longer than expected.
You are correct that a shared shuttle transfer was booked, which is why the travel time was extended. While our website does mention an approximate transfer time of 40 minutes, this can vary depending on other passengers and stops along the way.
Please know that your feedback is valuable, and we will be reviewing this internally to improve the clarity of our information and the overall efficiency of our service. Again, we apologize for any inconvenience caused and hope to have the opportunity to provide a better experience in the future.
Наши независимые награды отмечают лучшие бренды за обслуживание клиентов. Победители определяются на основе оценок, которые они получают от своих клиентов.
Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.
Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.