Отзывы о Shuttle Direct United Kingdom

Thank you for taking the time to share your feedback. We are truly sorry to hear about the unpleasant experience you had with our driver upon your arrival. This is certainly not the level of service we strive to provide, and we sincerely apologize for the lack of assistance and consideration, especially given your injury. Your concerns are very valid, and we will address this with the service supplier to ensure this does not happen again. We are glad to hear that your return journey was much more pleasant and that the driver made your trip home comfortable. We aim to make every part of your journey enjoyable, and it’s disappointing to hear that we fell short on the first leg of your trip. Your feedback is extremely valuable to us, and we will use it to improve our service. Please don’t hesitate to reach out if you have any further concerns, and thank you again for bringing this to our attention.

Thank you for your feedback regarding the shared shuttle transfer service. We understand that the timing and pick-up logistics may not have met your expectations. With shared shuttle services, it is not possible to choose a specific pick-up time or point, as the route and schedule are pre-arranged to accommodate multiple passengers. We apologize for any inconvenience caused and appreciate your understanding of the shared nature of this service, which helps keep it cost-effective for all passengers.